Crossroad Couriers ltd

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Welcome to Crossroad Couriers. We offer a weekly return courier service between Christchurch and Auckland.

We deliver anything from small packages and parts to pallets, motorbikes, furniture and flat moves.
Our van is equipped with a motorbike ramp and stands, furniture blankets, strops and bungy cords to keep everything safe and secure.

The cargo area of the van is
3.3m long
1.6m high
1.7m wide

Our schedule
Monday 8am-4pm: Christchurch
Wednesday 8am-4pm: Auckland
Friday 8am-4pm: Christchurch

Our Guarantee
We will provide excellent, timely service and will treat your deliveries with care and respect.

I look forward to working with you. Kind regards, Phil

Reviews

9.9
Exceptional
From 65 reviews
Communication
10
Punctuality
10
Care of Goods
10
Professionalism
10
10
Serena
Review has no comments.
Reviewed 2 hours ago
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9.0
Valerie
Paul was a superb communicator - contacted me immediately, kept me updated, arrived on time and I felt I was in good hands.
Reply from Crossroad Couriers ltd
Happy to help. Thankyou for supporting the business.
Reviewed 1 day ago
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10
Stuart
All good, good communication and professional service
Reply from Crossroad Couriers ltd
Happy to help. Thankyou for the awesome review
Reviewed 1 day ago
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6.0
Aionom
Thank you for delivering and picking up my bike phil,

I have some points for you help you as a courier.

- take more care of the bike, ie. The left front side of my harley mirror was twisted. And now I have to tighten the bolt, have the correct tools to fix it, or don't twist it.

- have another ramp on standby, my vrod was a low bike, it's crucial having the proper equipment. To lower and get the bike off the ramp. There was slight damage towards the front right radiator. At times you needed assistance.

- And lastly look at getting a second person to help you get the bike off the ramp. You're not always gonna have the luxury of having two or multiple people getting the bike off or in the van.

All in all in my honest opinion it was average service.

Good communication skills

But please in future look at working on these points to help you become a better courier.
Reply from Crossroad Couriers ltd
I'm really sorry to hear that we couldn't meet your expectations of the delivery service.
-Yes the motorbike ramp has been long enough for standard bikes and the Harleys I've done so far but clearly I need a longer ramp for the low bikes.
Will definitely look into this.
-The slight knick to the radiator was from us getting it off the ramp.
-I only undid the left mirror to ensure it was 100% safe from other items on that side of the van. Will look at having more tools available.
-As this is a small business with just me doing most of the long distance driving, I do ask for customer assistance in loading heavier bikes to ensure things are done as safely as possible.

Thankyou for the honest review, I appreciate the feedback and always look to improve the service.
All the best, Phil
Reviewed 3 days ago
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10
Neil
excellent service , recommended
Reviewed 4 days ago
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10
Archer
Great communication and great service! I will definitely recommend him :)
Reviewed 4 days ago
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10
Rosie
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Reviewed 5 days ago
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10
Glenda
They were great. On time and they had excellent communication with me on pickup and delivery
Reviewed 6 days ago
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10
Psepul
Amazing service. Thank you.
Reviewed 1 week ago
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10
Greg
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Reviewed 1 week ago
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10
Terry
Phil is a complete legend!
Reviewed 1 week ago
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10
Ertan S.
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Reviewed 1 week ago
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10
Wairemana
Phil is a legend! Within the hour of me posting the job he came back with the best price that was almost 3x cheaper than other couriers. Phil's great at communicating which eased the process so much and build trust quick. If you ever need anything transport between AKL and CHCH I'd recommend always going with Phil as I know if I ever need anything transported again Phil will be the first person I call!.
Reply from Crossroad Couriers ltd
Thankyou for the amazing feedback.
I really appreciate the support.
Always happy to help
Reviewed 1 week ago
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10
Peter
Great job, excellent communication. We will use CrossRoad again.
Reply from Crossroad Couriers ltd
Awesome! Thankyou for the great feedback
Reviewed 2 weeks ago
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10
Martin
Best communicator I've ever had in a freight service, best price out of all the quotes i got and superbly looked after and cant recommend Phil and Cross Road Couriers enough 👍👍👍👍👍
Reply from Crossroad Couriers ltd
Thankyou for the awesome review.
I really appreciate it.
Reviewed 2 weeks ago
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10
Kashmiri S.
Phil is super amazing, kind and friendly! Delivery was sooo quick, Phil drives from Auckland down to Christchurch in only two days. My bike was in immaculate condition. I will definitely be going with Phil's company again. Thank you!! 🙂
Reply from Crossroad Couriers ltd
Thankyou for leaving such great feedback. I really appreciate it
Reviewed 2 weeks ago
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10
Casey
Phil was phenomenal! Went over and above to deliver our purchase quickly and in perfect condition!
Reply from Crossroad Couriers ltd
Happy to help. Thankyou for the great feedback
Reviewed 2 weeks ago
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10
Meganp
Great professionals who made shifting so much easier! Would definitely hire again
Reply from Crossroad Couriers ltd
Happy to help anytime. I really appreciate the good feedback
Reviewed 3 weeks ago
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10
Cath
Review has no comments.
Reviewed 3 weeks ago
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10
Andrew
10
Dylan
Great to deal with, very prompt and forward with communication and delivered a lot sooner than originally planned.
Reply from Crossroad Couriers ltd
Happy to help. Thankyou for the awesome feedback
Reviewed 3 weeks ago
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10
Simon F.
Many thanks Phil. Perfect, peace of mind service. It’s been a pleasure working with you
Reply from Crossroad Couriers ltd
Hi Simon, Thankyou for the good feedback, I really appreciate it
Reviewed 3 weeks ago
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10
Jay
Very happy with the service. Will definitely use Crossroad Courier again
Reply from Crossroad Couriers ltd
Thankyou for the good feedback
Reviewed 3 weeks ago
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10
Charlie
This guy was the man. Organised from Wellington to Hamilton at 3pm yesterday. Arrived the next morning at 5am. Highly recommend this service. Will definitely use them again.
Reply from Crossroad Couriers ltd
Thankyou for the great feedback. I really appreciate it
Reviewed 3 weeks ago
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10
William
Phil was excellent; professional, accommodating, and flexible. Highly recommend!
Reply from Crossroad Couriers ltd
Very happy to help. I hope you enjoy Christchurch. Thankyou for the snacks!
Reviewed 4 weeks ago
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8.5
Vinnie
Very Happy with the out-come.
I will use the courier in future.
Thank You.
Reply from Crossroad Couriers ltd
Thankyou for the support!
Reviewed 1 month ago
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10
David
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10
Tim
Fantastic experience. Really impressed with how everything was handled and how streamlined the whole process was!
Reply from Crossroad Couriers ltd
Very happy to help!
Reviewed 1 month ago
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10
Melinda
Fantastic service
Reply from Crossroad Couriers ltd
Always happy to help
Reviewed 1 month ago
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