Load Movers organised the job but used another company - Texta Truck to do the job.
The actual guys that did the loading and unloading were friendly and did a ‘good enough’ job but if you’re after a slick, professional operation this isn’t it.
Communication was okay once I had the name/number of the driver but was a bit frustrating before that. Several days of delays before eventual pickup on Day 4. They didn’t seem very capable of planning ahead /time management/ logistics to see how one delay might impact jobs further down the line.
That said, on the 4th day they turned up and after one more delay everything eventually arrived at its destination pretty much unscathed.
Reply from LoadMovers LTD
Thanks for the review.
Disappointing really, we communicated to you about the ferry delays, which were pretty obvious given it was all over the news about both ferries having holes in them, and sailings being cancelled or delayed, and the bad weather the weekend of your move causing even more sailings to be delayed or cancelled again, in the news, so hard to not be aware of, I even offered you the contact details and our sailing details so you could hurl abuse at Interislander instead of blaming us.
Your right though, we can't plan ahead as our crystal ball does a terrible job of telling us which sailings will be delayed, and by how many hours.
Definitely yet another case where I wish wisemove allowed carriers to reveiw clients as the review system is a bit one sided