VIP Movers

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Vip Movers are your go-to kings of moving we do it all.

We provide a professional friendly honest service, my expert knowledge of over 25 years in logistics and transportation.

We will offer you communication and planning, transporting all goods as if they were our precious cargo from pick up to delivery. We are available 7 days a week 24/7 hours a day after hour call outs available.

Reviews

9.5
Excellent
From 39 reviews
Communication
9
Punctuality
9
Care of Goods
10
Professionalism
10
10
Hana
Positive feedback received, but no comments left.
Reviewed 25 November, 2020
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10
Sally-Rae
Excellent communication. Friendly and efficient. I highly recommend this company. They know their stuff!
Reviewed 25 October, 2020
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8.5
Sheree
Positive feedback received, but no comments left.
Reply from VIP Movers
Thank's for your feedback
Reviewed 28 September, 2020
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10
Andrew
Friendly people who did an awesome job. Made moving flats way easier! I'd recommend them to anyone!
Reply from VIP Movers
Cheerz Andrew appreciate your support 🙂👍🏻
Reviewed 21 September, 2020
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9.5
Despina
Positive feedback received, but no comments left.
Reply from VIP Movers
Thank's for your support 🙂👍Dispina
Reviewed 20 September, 2020
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9.5
Toni
Absolute magicians at fitting everything in, I thought they would have to do multiple trips but they packed it in perfectly! Thanks guys 🙂
Reply from VIP Movers
Cheerz for your review Toni 🙂👍
Reviewed 13 September, 2020
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10
Blair
Jason and VIP Movers came to my rescue after another moving company cancelled at the last minute. After they had finished their last job for the day they raced over to my apartment to help me move. They were really fast and efficient.
Reply from VIP Movers
Appreciate your support Blair 🙂👍
Reviewed 08 September, 2020
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10
Joanna
They’re fast and efficient. They took good care of our things.
Reply from VIP Movers
pleasure doing business joanna 🙂👍
Reviewed 05 September, 2020
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10
Liisa
Very easy, no hassle, friendly, careful, lovely people. Completed early, and a great price. Highly recommended.
Reviewed 02 September, 2020
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10
Melanie
Outstanding service! Jason and his crew were awesome. Getting my fridge into the delivery location was trickier than I anticipated. It was a Sunday and Jason spent the time to find a solution which meant him having to take the fridge doors off and putting then back on - so we could get it to where I wanted it to be. This took a lot of his time. This was well above and beyond what he needed to do. And he was able to collect and deliver on a weekend, which really suited me. I was very impressed! Nice work Jason!
Reviewed 31 August, 2020
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8.5
Melissa
The movers were the stress-free part of the whole 'new home owner' process! Lovely, friendly and helpful people.
Reviewed 24 August, 2020
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10
Tait Bartlett
The guys were excellent - very friendly and professional, efficiency, worked hard the entire three hours. Very easy to get in touch with and would respond quickly to any questions i had when i text/email them. I would highly recommended them for anyone looking for a movers!!
Reviewed 15 August, 2020
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9.0
Craig
Great crew
Reviewed 14 August, 2020
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10
Mia
The guys were super lovely and made our move an absolute breeze!
Reviewed 07 August, 2020
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9.0
Kay
Positive feedback received, but no comments left.
Reviewed 07 August, 2020
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10
Sam
Best
Reviewed 02 August, 2020
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7.5
Wendy Howell
Communication with women needs WORDS! It took a while before I felt sure about what day and time would be ok with VIP. I was getting one word confirmations which left me unsure. Something like - Yep. See you (day) and (time) would be good. I got Yep, but if followed by day and time I would have been happy. I had to organise my husband to come from work to be at home and then I had to travel to arrive ahead of VIP. All was good on the day and excellent and good to meet you. We will get help to straighten the legs on the washing machine because it is a bit lopsided.
Sorry about the misunderstanding about payment. On checking I had Van Man and account number in saved payee list not completed the payment which would have gone to the wrong account anyway. I think you might have quoted $150 and were eventually paid $100. Let me know if you want the extra.
Everything went well and we thank you.
Reply from VIP Movers
Messages

Next week in afternoons before Thursday would be good. This would allow my husband to open the garage and me to travel in advance of delivery to Hobson Court.
If there would be a delay in arrival of Hobson Court I could open garage and travel to Hobson Court at a prearranaged time.

07/07/2020 07:39 — Wendy Howell

Hi Wendy ,
Jason here we can book this in for Monday next week around 10am if that's possible,

Jason D. (VIP Movers) — 07/07/2020 07:50

Or the latest will be 1pm Monday

Jason D. (VIP Movers) — 07/07/2020 07:54

Please confirm this booking request asap ?

Jason D. (VIP Movers) — 07/07/2020 16:12

No it has to be an afternoon after 12.30.Next week it would have to be before Thursday. Can you do afternoons.

07/07/2020 22:12 — Wendy Howell

Yes that's fine please confirm ?

Jason D. (VIP Movers) — 08/07/2020 09:29

Is 1pm Monday 13 still ok. Confusing.

08/07/2020 09:58 — Wendy Howell

Yes 13th is confirmed between 12.30pm and 1pm

Jason D. (VIP Movers) — 08/07/2020 12:48

Hi Wendy will be arriving at 12.30 please confirm just like to confirm this booking asap.

Jason D. (VIP Movers) — 13/07/2020 07:39

We will alter the pick up at 7 Cabin Lane to 12.30. It was booked for
1pm but 12.30 will be ok. See you then.
Wendy

13/07/2020 22:25 — Wendy Howell

As discussed above with Wendy, she wouldn't comfirm the booking date or time till the last minute, we are normal flexible with our schedule , having stated our arrival time and date's we didn't hear back from Wendy till 13th that was comfirmed
I had tryed multiple times to call and organize a pickup and delivery date and time with no success tell the 13th .
After arriving on time or 5mins earlier we had to wait for 15mins before Wendy and her husband had arrived. We then had to organize there garage around to get to the washing machine and dryer which we were happy to do, after spending 30mins doing this . plus on arrival we even helped to put the dry up on it's brackets that was not a requirement as we weren't ask to do so in the booking quoted .
12.30pm arrival, departure time was 2.30 pm from the delivery
After waiting two weeks for payment i kindly sent a reminder
Got a reply (OK) ? I really appreciate the feed back but it is not acute as we did try to make sure that we made immediate contact and left messages on private number plus on wise we went that extra mile with no extra fees added, even to the late payment .
I wish to state that we meet all of the requirements plus extras for no added fees 7.5 is ok but this is totally miss leading thanks again Wendy for you feed back .

Regards
VIP MOVERS Ltd 🙂
Reviewed 26 July, 2020
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9.5
Simom
Jason is exceptionally friendly, and got things done hassle free. I would engage him again for my next move.
Reviewed 24 July, 2020
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9.5
Rosie
Jason and the team were great! Totally recommend! Friendly guys and strong! Thank you
Reviewed 13 July, 2020
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10
Angela
Great personal communication
Reply from VIP Movers
Thank you Angela
Reviewed 12 July, 2020
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10
Nancy
Positive feedback received, but no comments left.
Reviewed 11 July, 2020
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10
Todd
I can’t say enough about Jason and his team who took a big old family heirloom piano from Auckland to perhaps the hardest access in Wellington. Stored it well until weather and recipients were ready. Honestly, I’ve no idea how they did it but they did. Great communication, great care. We were delighted to have dealt with them. Thanks
Reply from VIP Movers
Thanks Todd for your review
Reviewed 11 July, 2020
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10
Fiona
The team were so kind and helpful to me when it came to moving a queen bed. We weren't able to get it up the stairs at the new house and the gentleman kindly explained that this was very common in townhouses because of their design. He explained to me the risks if we did decide to continue to try to get the bed up the stairs and when we decided against it, the two movers helped to take it back downstairs again.
Very considerate and helpful.
Reviewed 09 July, 2020
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10
Camilla
fantastic, friendly, skilled movers- highly recommend
Reviewed 07 July, 2020
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9.0
Carrie
Positive feedback received, but no comments left.
Reviewed 06 July, 2020
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9.5
Jeremy
Really friendly and efficient. The job was done really quickly and carefully. They were unable to get there at the arranged time due to an unforeseen situation but communicated about it clearly.
Reviewed 30 June, 2020
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10
Rakesh
Positive feedback received, but no comments left.
Reviewed 02 June, 2020
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10
Eva
Positive feedback received, but no comments left.
Reviewed 28 May, 2020
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10
Pieter
Honest, hard working professionals
Reviewed 22 May, 2020
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8.0
Jglove
Had no problems with getting a piano moved, would use again. Good communication throughout
Reviewed 14 May, 2020
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10
May
Great, friendly guys. Thank you
Reviewed 29 April, 2020
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10
Yvonne
Really impressed with VIP movers - they moved our piano with such care and precision and I will definitely be using them again to move our fragile items in the future.
Reviewed 22 April, 2020
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7.5
John Byrne
Positive feedback received, but no comments left.
Reviewed 16 January, 2020
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10
Neven
Great contact, friendly guys would use again
Reviewed 08 January, 2020
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9.5
Ming S.
Positive feedback received, but no comments left.
Reply from VIP Movers
Question ming on how can better our star on professionalism as you were happy with every but?
Reviewed 24 September, 2019
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8.0
Janine G.
There was some confusion over the quote given. I thought the quote was for the entire job but then was asked to pay double what was quoted. I didn’t think that was what was agreed via wise moves quoting system since questions about number of steps was in the quote process. Anyway it got sorted in the end but it would have been good to know from the outset that the quote was not the actual price. Bit misleading.
Reply from VIP Movers
Response to the quote inquire , I had explained the situation if needing extra men to accomplish this task will accrue additional charger's, Due to the lack of customers access information on arrival it seems not to be strate forward as details were miss leading. having to left a extremely heavy piano not possible !!! Booked for two men only
Needing four men up 100m up hill path then a 45 degree lots of steps we had notified customer that this is going to include extra costs help and preparation no worries customer then excepted my new quote minimum of two hour at the rate given
As to completed this process I do not believe we had failed to provide a professional service, delivering this in prefect condistion . Reveiw unjustified .
Reviewed 13 September, 2019
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10
Gian M.
Positive feedback received, but no comments left.
Reviewed 07 April, 2019
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10
Gian M.
Positive feedback received, but no comments left.
Reviewed 07 April, 2019
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9.5
Rachel B.
They were on time, looked after the item carefully, removing any pieces that might have been damaged in transit, and placed items carefully upon delivery. Friendly and kind.
Reviewed 03 April, 2019
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