The movers themselves were fast and efficient.
I only found one small scratch on my desk and saw one drag my mattress across the porch, which was less than ideal, but I can live with that.
The worst part was the communication (or lack of it) leading up to the move.
I booked about 3 weeks in advance and other than an automated message at the start, didn't hear anything directly. All good, plenty of time.
I called them one week before the move was scheduled to see if they'd be able to tell me the timeframe, and we settled on "morning". I was told a more precise time will be communicated on Friday (3 days before move).
I called back at 6pm on Friday, as once again I heard nothing from them; still no set time, but another promise I would hear from them on Sunday (the day before the move).
Then on Sunday evening around 6pm I called them again, trying to get a set time for the next morning, was told 8.30 am.
Later that same night, I got a call letting me know they wouldn't be able to come until mid day. Not ideal, but fine.
Not 15 minutes later, another call letting me know actually the morning was OK, but later than previously told.
Moving is a stressful time as it is, but the lack of communication and understanding that people have to take time off from work in advance made the process harder than it needed to be.
6.5
Camilla
Customer's feedback
Reviewed 12 August, 2025
Supermover
Recognising the best in industry
is a supermover, highly rated and committed to providing the greatest service.
A Supermover is someone who goes above and beyond in their services and is a shining example of how a Mover should be.
Absolutely awesome, friendly, and super fast movers...
212 jobs completed across
New ZealandNZ
Covering over 10,472 km with Wise Move
$220
final price
no hidden costs
BOOKED
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Who you'll be booking
Trust Swift NZ Movers for a safe, professional relocation, delivered by our dedicated team and exceptional customer service. Read more
Swift NZ Movers
Our hard-working team is dedicated to providing the best customer service to our valued clients. Swift Movers guarantees the careful and safe handling of your belongings.
Please note: The quotation applies to the listed items only. It is based on the access details provided in the job request. Additional fees may apply if the access is more difficult or differs from what was described.
Time frame
Collection Date flexible
Payment option
before collectionafter deliveryat deliveryat collection
Payment method
cashbank transfer
A recent review was rated as Exceptional from
Keogh
Awesome communication – called directly to let me know what was happening at every stage of the booking.
Brilliant service, incredibly careful with our fragiles...
105 jobs completed across
New ZealandNZ
Covering over 3,665 km with Wise Move
$220
final price
no hidden costs
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Who you'll be booking
Mover Adbell Ltd: Wellington experts in furniture moving, specialising in difficult access, piano, and large items, with stellar reviews showcasing our excellence.
Time frame
Collection Date flexible
Payment option
at delivery
Payment method
cashbank transfer
A recent review was rated as Exceptional from
Cameron
Great team and very lovely. Even though the day threw us curve balls the team worked with us. Highly recommended
Gurleen's service was impeccable and extraordinarily friendly...
179 jobs completed across
New ZealandNZ
Covering over 13,042 km with Wise Move
Supermover
Highly rated and committed to outstanding service
$250
final price
no hidden costs
Photos
Who you'll be booking
Fast Track Logistics offers reliable, efficient moving services, ensuring stress-free, on-time delivery with a focus on clear communication and customer care. Read more
Fast Track Logistics
With years of experience in the moving and transport industry, I take pride in providing reliable, efficient, and stress-free service. Whether it’s a single item or a full house move, your belongings are treated with care and delivered safely.
I focus on clear communication, punctuality, and great customer service to ensure a smooth experience from start to finish.
For added peace of mind, I’m covered by Carrier’s Liability Insurance through Vero Insurance NZ — covering up to $2,000 per item, with a $250 excess payable by the customer if a claim is made.
Let me take the hassle out of your next move — your items are in safe, capable hands.
Time frame
Collection Date flexible
Payment option
after delivery
Payment method
cashbank transfer
Insurance
Carriers Liability
$2,000
(verified by Wise Move)
A recent review was rated as Exceptional from
Missbe
Very quick and efficient movers. Communicated well , arrived on time and were very careful during the move. I highly recommend using Fast track logistics for your next move.
1Van offers efficient, friendly moving services in Lower Hutt, covering TradeMe pick-ups, store purchases, and more seven days a week. Read more
1Van
We are a fast, friendly, and professional moving company based in Lower Hutt. We are open seven days a week and offer our services at the best rates.
Services offered include TradeMe pick-ups, store purchases, motorcycles, house shifting, household items, and courier service; no job is too small.
All moves are done at owner's risk.
Time frame
Collection Date flexible
Payment option
before collectionat collection
Payment method
cash
A recent review was rated as Exceptional from
Laura
We bought a very large couch and we live up many stairs in Wellington. The boys were absolutely amazing and did a great job of getting the couch up to us and installing in our lounge. Would definitely use again :).
Reviewed 01 November, 2025
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Address
Mount Victoria, Wellington
1 bedroom apartmentGround floor
Delivery
Address
Aro Valley, Wellington
2 bedroom apartmentGround floor
Driving distance
4km
8mins
We go above and beyond
We’ve set a new standard by raising the bar for care and service.
Wise Move has the biggest mover teams in New Zealand, so we can combine routes and capacity to offer the best fixed-price options and the lowest delivery costs nationwide.
1% For The Planet
At Wise Move, we believe in our responsibility to do more for our planet.
Across the globe, we’re starting to see the terrible effects of climate change. That’s why we think it’s vital for businesses like ours to play their part in changing the way we work for a greener future.
As part of our membership, we are committed to donating 1% of our yearly sales to a carefully chosen selection of grass-roots environmental charities who are doing critical work in protecting our local nature.
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