Freight Plus

Freight plus wouldn't answer their phone or call back. One of the 2 numbers emailed to me was incorrect and not connected. After 2 weeks of ignoring my emails I contacted wise move and they told me they hadn't picked it up because their van had broken down. I had paid $300 for door to door delivery - they insisted the seller had to drop it off to their depot. When I asked if there would be a drop in price wise move said it wasn't their problem. Delivery then took another 2 weeks and they said I had to come pick it up. Would have been same price to fly up and pick it up myself and way quicker.

Freight Plus emailed us after the item was picked up to tell us the item was larger than the dimensions we had provided and asked for more money. The issue here was that their measurements were wrong, we knew this was the case as their measurements did not make sense. We confirmed this was incorrectly measured when it arrived.

Other than this issue the goods arrived in a reasonable amount of time and in good condition.

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Fantastic delivery thank you. Tracking could be clearer but items arrived in perfect condition so thank you

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Received the item 3 days late. Otherwise great

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Carrier damaged goods in transit.

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Thank you very much

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Great service. Friendly and frequent communication. Very affordable compared to all other quotes.

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I'm happy that the package arrived without any damage.

The team did their best especially seeing it was coming from Auckland to Kapiti Coast during the height of Covid19 Lockdown in Auckland. Is thankful it arrived and wish to show my sincere gratitude.🥰

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For some reason the pickup did not go to plan but was sorted in the end
I paid when required to but ended up not charging my customer because of the delays experienced so am out of pocket the main thing is that my customer is happy and will consider using me again maybe.
Thanks
Andrew
THE move it GUY

Was a great experience. Would be happy to use again.