Express Movers

The delivery date was flexible with me when Express movers said they will deliver it on Saturday, then postponed till Sunday and by Sunday evening again to Monday.
I was waiting at home throughout the weekend expecting the delivery which I didn't ask or pressure them to do it on a weekend.
I called them several times to ask them an approximate time so I can arrange my other
work. On Sunday evening they said their
other deliveries are more important to them because they have a contract with a rental
company to transport their rental vehicles
and so on they can deliver my vehicle on
Monday morning. That was fine with me, if
you told me this in the first place that my
vehicle will be delivered on Monday.
Next time please do not promise deliveries
in the weekend.
Other than this incident the service is good. Thanks

It took a bit longer than expected and the comms with the movers left a lot to be desired but the car arrived in good condition and for a good price.

great service

Overall, got my car in good condition and price was generally good compared to competitors, and arrived quite late due to some environmental factors. However there was no communication along the way letting me know what’s happening and I had to ring up multiple time using different number to get answers on where my vehicle is and when the drop off date is. Very poor communication and non-user friendly messaging system.

I do not recommend! Communication was non-existent. My car was meant to be in Chch in two days, it took over 2 weeks. We had to keep calling to find out where it was and each time there was a different story. Very bad service

They were great overall, but communication could have been better — my guy ended up waiting for them to arrive.

Highly recommend, take and took real care in transporting car and goods were inside fully loaded went out of their way to cover window wouldn't wind up.
Thanks.

Very happy and would definitely use them again.

Positive feedback received, but no comments left.

Quick, fast and efficient service!!

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Express were a great company to deal with - easy and professional

Overall terrible Service bad customer service totally irresponsible and careless

Unfortunately due to freight issues from the carrier our delivery did not go as planned, we get that, it sometimes happens…. Our issue with Express Movers was there was no communication after being told a day and approx time of delivery, the following day there was still no communication. I finally got ahold of someone who told me that the office don’t know what happening and don’t know delivery dates and that it would be a few more days (issue was, we were going away) …. It turned into a disaster that could have been cleared up with accurate communication. The 2 guys that delivered our couch were lovely and it arrived in good condition

Prompt. Didn’t hear anything until day of dropping off vehicle.

Great transporter, highly recommended.

Positive feedback received, but no comments left.

Made the transfer so easy and painless ata great price.

Positive feedback received, but no comments left.

Positive feedback received, but no comments left.

These guys are on another level of service ,easy ,quick ,professional ,prompt, friendly worth their weight in gold

Positive feedback received, but no comments left.

It would have nice to know when the first scheduled pickup didn't happen.

They were great, they got my car which was packed with all my belongings from Tāmaki to Ōtautahi!
There were some delays but I had said I was flexible with time so no surprises. Very friendly and fast communicators.

You were amazing thank you so much!!!

Positive feedback received, but no comments left.

Communication was not good I didn’t no when the car was arriving my calls and emails didn’t get returned and worse thing was my car wasn’t delivered by the truck it was driven about 30 minutes to my house which I didn’t appreciate
How do customers no how there car has been treated while being driven, especially for 30 minutes or more
Very unprofessional

Positive feedback received, but no comments left.

Communication was great, very prompt service. Would use again no problem.

Positive feedback received, but no comments left.