NZ Load Carrier

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NZ Load Carrier offers reliable moving services throughout New Zealand. With many years of experience as local movers, we are a trusted choice when you are looking for a moving company.

We have a reliable team that provides long-distance moves, furniture packing services, commercial moves, and more. So whatever kind of move you have coming up, we are here to help.

All goods are carried at the owner's risk unless arrangements are made for transit insurance. Carriers Liability insurance has very basic and limited coverage and will not provide full coverage. We encourage and strongly recommend that all our customers purchase their own transit insurance.

The safety of our clients' furniture and other items is always our topmost priority. Ensuring that our customers have a satisfactory experience with us is what we’re best at.
9.4
Outstanding
From 651 reviews
Communication
9.5
Punctuality
9.5
Care of Goods
9.5
Professionalism
9.5
10
Gavin
Auckland
Circular platform
Positive feedback received, but no comments left.
Reviewed 18 hours ago
2.0
Komal
Auckland
Fridge Fridge
Terrible service from start to finish. The order was delivered 20 days later than the original estimated date, with little to no communication or updates throughout the delay. To make matters worse, the delivery driver showed up on a Sunday night, which was highly inconvenient and unprofessional.

Overall, a very disappointing experience, simply awful.
Response from NZ Load Carrier
Really bad experience.
Please explain here that you wanted delivery at a particular time, even though you hadn't mentioned it before booking.
My truck brought it to you twice in Wellington, but you refused to take it, so we delivered it according to your time, which is why it was late.
As you didn't mention it's a commercial fridge, we charged for a normal fridge.
Really disappointed with how you reviewed us.
We delivered your fridge on the third attempt and under the quoted price.
It's really selfish.
Reviewed 2 weeks ago
10
Julia
Jack's Point
Great service, thank you so much!
Reviewed 2 weeks ago
10
Samantha
Queenstown
Console
Positive feedback received, but no comments left.
Reviewed 2 weeks ago
9.0
Paul
Porirua
Two Flip Tables (2)
Positive feedback received, but no comments left.
Reviewed 2 weeks ago
9.0
Dave
Auckland
Road bike , bicycle
Positive feedback received, but no comments left.
Reviewed 2 weeks ago
10
Kevin
Hamilton
Very professional and an absolute pleasure to deal with. Thank you very much
Reviewed 3 weeks ago
10
Nomes
Nelson
I had to shift an item of furniture from Nelson to Auckland, which ended up being subject to ferry cancellations and increases in fuel cost. They honored their quote, which would have cut into their overheads, and their communication was always very good, keeping me informed each step of the way. I was away during school holidays when the item finally arrived in Auckland, so they kept it in storage until it was finally delivered to me. NZ Load Carriers were always able to be contacted and pleasant to deal with. Delivery wasn't urgent, and I was very happy with the service.
Reviewed 3 weeks ago
10
Errol
Auckland
Kids arcade game Kids arcade game
Brilliant. Thank you!
Response from NZ Load Carrier
Thanks 🙂
Reviewed 3 weeks ago
9.5
Paul
Auckland
Storage move
Positive feedback received, but no comments left.
Reviewed 3 weeks ago
9.5
Stephj
Auckland
Easy to deal with and kept us informed when collecting couch. My son ( delivered to) confirmed they took great care with carrying the couch into their home and placing where directed. He really appreciated this care and professionalism. Very happy with service and would not hesitate to use again. Thank you
Reviewed 3 weeks ago
7.0
Emma
Christchurch
1 bedroom house move 1 bedroom house move 1 bedroom house move 1 bedroom house move
Truck leaked causing water damage to multiple items. Just opened my suitcase to find everything mouldy and soaking wet to the point where a cup of water came out of a boot. We were notified about small leak in truck however the extent of how much the truck did or did not leak was not passed on meaning my clothes and shoes have been damaged
Response from NZ Load Carrier
Hi there, at the delivery address there was a long distance to park the truck and place items in the garage. Due to heavy rain, there is a little water on the items. We requested the person, as you were not there, to wait until the rain stopped, but he had an appointment and had to deliver immediately. There is no leakage at all in the truck. We took proper care, but the water occurred at the time of delivery due to the rain, and to be honest, there was not as much water on the items as you mentioned. Thanks.
Reviewed 1 month ago
10
Louise
Wellington
Sofa
Great doing business with you!!
Reviewed 1 month ago
10
Nicole
Christchurch
Dining Table + 2 extension leaves
Terrific job. Great comms. Item delivered safely and professionally. Thanks, Bhupinder. A pleasure working with you.
Reviewed 1 month ago
10
Jim
Upper Hutt
Bookcases
No issue at all. Very good quick fast service
Reviewed 1 month ago
10
Sue
Christchurch
Nz super king bed spit into 2 single beds for trans Nz super king bed spit into 2 single beds for trans Nz super king bed spit into 2 single beds for trans Nz super king bed spit into 2 single beds for trans
Great service and great communication!
Reviewed 1 month ago
10
Lela
Auckland
Rocking chair
Great to deal with and fast delivery. Thank you :)
Response from NZ Load Carrier
Thank you, it was a pleasure to work with you.
Reviewed 1 month ago
10
Frank
Christchurch
Positive feedback received, but no comments left.
Reviewed 1 month ago
10
Jo
Christchurch
Lounge suite, Armchair (3) Lounge suite, Armchair (3)
Everything went smoothly, happy customer .
Response from NZ Load Carrier
Thank you, it was a pleasure working with you.
Reviewed 1 month ago
9.0
Mike
Nelson
Treadmill Treadmill
Positive feedback received, but no comments left.
Reviewed 1 month ago
10
Reine
Silverdale
Positive feedback received, but no comments left.
Reviewed 1 month ago
9.5
Arrum
Auckland
Bbq Bbq Bbq
Great communication and very prompt service!
Reviewed 1 month ago
10
Jackwi
Auckland
Positive feedback received, but no comments left.
Reviewed 1 month ago
10
Rolexj
Wellington
Longcase clock
Positive feedback received, but no comments left.
Reviewed 1 month ago
10
Sally
Christchurch
Very professional and worked with me on timelines.
Great experience all round.
Reviewed 2 months ago
8.0
Lynley
Martinborough
Bhumpinder's communication was good throughout a slightly difficult move because of ferry issues. Very happy with the service provided. I would recommend them.
Reviewed 2 months ago
10
Marcus
Upper Hutt
Fragile perspexs signs (3) Fragile perspexs signs (3)
Thanks Bhupinder you were Great to deal with, will definitely be using you again. Cheers
Reviewed 2 months ago
4.5
George
Dunedin
Webber Summit - HUGE BBQ ,- 6 burner with rotisserie , Webber Summit - HUGE BBQ ,- 6 burner with rotisserie , Webber Summit - HUGE BBQ ,- 6 burner with rotisserie , Webber Summit - HUGE BBQ ,- 6 burner with rotisserie , Webber Summit - HUGE BBQ ,- 6 burner with rotisserie , Webber Summit - HUGE BBQ ,- 6 burner with rotisserie ,
Got the goods but comms and turnaround time was pretty shocking. I won't use them again. I cannot for the life of me work out how they've got the ratings they have to date. My advice would be do not use them if you want, any communication, action within 3 weeks, or anything that resembles service. Being fair when the goods turned up they were in good condition.
Response from NZ Load Carrier
I am really disappointed with your review. Please check the ferry availability. It's not our fault. If you see the news or are aware of the current situation going on in New Zealand, you wouldn't review that badly.
Reviewed 2 months ago
4.5
Simon
Hanmer Springs
Large Walk Behind Paddock Mower
Item was delivered very quickly, and for what initially appeared to be a reasonable price.

Unfortunately, that was the only positive.

Communication was challenging at times.

My item (ag equipment) was improperly secured between Christchurch and Auckland, despite there being obvious tie down points for this purpose.

My item arrived with obvious new/transit damage to controls and housings.

Delivery driver either did not or pretended not to understand my efforts to ask about damages and left.

Followup contact with business was initially positive, with liability admitted and a promise to refund part of the original fee to cover part of the costs to repair.

However despite repeated promises, this refund never arrived and the business is no longer returning my contact.

Using this mover will cost me far more in repairs to the item than the most expensive quote received.

Extremely frustrated.

Caution recommended.
Reviewed 2 months ago
8.5
Wahine
Auckland
Bhupinder was very professional, on the day of pickup communication was good. Lounge suite arrived in good condition, thanks a lot😀
Response from NZ Load Carrier
Thanks
Reviewed 2 months ago
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