Will not recommend (at least for Auckland region)
Mover didn’t quote with common sense, shows up and starts complaining there were many things that’s not on the inventory list (while it is not required to provide on wisemove, I provided with what I can count of at the time of booking, the remaining are mostly storage containers and wire racks.), also complaining about the 3 bedroom house that I’m moving from has stairs.
During moving out, movers complained multiple times that my furnitures are IMPOSSIBLE to move out of the house, namely my fridge freezer and dining table, we had to show them how to move it through the doorway.
Also they put dents on my fridge freezer during the move.
I would recommend customer to call them up to confirm the quote and what it includes, movers had indicated they quote to move the items that’s on the list ONLY. They quoted me an extra 90% for moving the rest of the smaller stuff which I declined, mainly due to the complains the he start making from the moment he sees the stairs.
Comment to carrier: If items that’s not on the list and/or stairs in a house is a deal breaker, don’t quote until you get confirmation from the customer. Also I would recommend quote are made with common sense, could have easily guessed the location is a double story townhouse via google map. And it would be helpful to add a remark to the quote: quote for moving the listed items only, if it is how the quote meant to be.
Side note: main reason declining the quote of moving extra things is the attitude, not the price, while I understand and respect the cost of labor, I’d rather move it myself that hearing them complaining about this and that and “arrr that’s not possible not gonna fit”
So good luck to all decide to go with them in Auckland
Reply from Classic Movers
Hi
When we quote fix price it means we know how much to move, It doesn't matter how big is house everybody on the wise move do the quotation same according to inventory list. If you mention in notes I can't write I have full three-bedroom house to move, then we give quote for hourly.
Thank
Reviewed
3 weeks ago