Ecoshifter Totara Logistics

Thank you for your feedback. We’re sorry to hear the experience didn’t fully meet your expectations. While there are sometimes unavoidable delays on moving days, before you booked us we gave you heads up that ‘arrival time can be affected due to scheduling and traffic’. We explained the situation and apologised to you that Our previous job took longer due to the unexplained tricky access & stairs.
We’ve also addressed the concerns you raised with our team to ensure better focus and efficiency in the future. We appreciate you choosing us and value the opportunity to learn from this experience.