It was a great experience working with Man & Van team. Prompt response, professionalism as well as going the extra mile to help accommodate my request. Considering we just moved to New Zealand, Jas and team were very helpful and considerate. I definitely recommend them to consider for your future moving needs.
These movers did a great job moving our three-bedroom house contents locally in Tauranga. They communicated beforehand, turned up on time, and very efficiently packed the truck. We had a delay in getting the keys to our new house, and they waited patiently and worked a long day to get our things in for us. We would 100% use them again.
Excellent service and would highly recommend. Great communication from moment I confirmed the job. Prompt arrival on time to pick up fridge. Swift move and had all the right equipment to move a huge fridge freezer. Careful, polite and efficient. Thank you.
Had to prompt them a week after accepting their quote for a date to move my piano. They came early to pick up but had alot of difficulty getting it out of the door and asked if they could take the mesh security door off. Which luckily the renter did not allow as no tools or experience to put it back again.
Lots of arguing in their own language and didn't seem to have adequate equipment to move a heavy object at either end. Using their backs for lifting and not big guys. My husband had to help show them how to leaver it safely and help get it into our hall. Luckily did not drop it or injure themselves but definitely not equipped for moving heavy objects.
I was pretty disappointed in the overall service not gonna lie. I checked the reviews which drew me to them. Initially, they took over 24 hrs to message me. I had to message them first! We set a time as they said they could do 12pm but last minute said they can actually do 11am, however, they were about 10 mins late which is no biggie. When they arrived, they only said hi to my partner when I was standing next to him rather than myself and I’m the paying customer… also it’s my furniture that they were moving. They also dented my almost new fridge which I’ve only had for a few months at the front… I’m pretty gutted about it because it’s pretty obvious. I just felt like they weren’t really friendly! However they will very prompt and the move was fast so I’ll give them that.