NZ Load Carrier

Thanks Bhupinder you were Great to deal with, will definitely be using you again. Cheers

Item was delivered very quickly, and for what initially appeared to be a reasonable price.

Unfortunately, that was the only positive.

Communication was challenging at times.

My item (ag equipment) was improperly secured between Christchurch and Auckland, despite there being obvious tie down points for this purpose.

My item arrived with obvious new/transit damage to controls and housings.

Delivery driver either did not or pretended not to understand my efforts to ask about damages and left.

Followup contact with business was initially positive, with liability admitted and a promise to refund part of the original fee to cover part of the costs to repair.

However despite repeated promises, this refund never arrived and the business is no longer returning my contact.

Using this mover will cost me far more in repairs to the item than the most expensive quote received.

Extremely frustrated.

Caution recommended.

Bhupinder was very professional, on the day of pickup communication was good. Lounge suite arrived in good condition, thanks a lot😀

Communications after the booking was confirmed were poor - we had to follow up several times before we got any response. Once we connected with Bhupinder things improved. Our mattress got picked up, and then two days later another driver turned up to collect the mattress - so some internal coms issues too. Mattress was delivered in good condition, and we were grateful for that, however communication is definitely an area for this carrier to work on.

Very time consuming and terrible communication. Goods travelled multiple times around various areas without reaching the destination for days.

Positive feedback received, but no comments left.

Convenient car freight from Opotiki to Dunedin. The vehicle arrived 4 days later than planned so did not coincide with my arrival to Dunedin and communication during that period was a bit difficult.

Positive feedback received, but no comments left.

Bhupinder is a trustworthy man

Far more communication needed. Not informed that truck had broken down until I rang to ask what was happening. otherwise very good and would have the company again.

Changed the pickup date with little notice but was due to ferry changing so not their fault. Overall good service.

Arrived in good time, vehicle and goods undamaged
Would recommend

Worst company I have ever used. No communication, i was told in an email communication delivery would be 2-4 days after collection, 19 days later I received the vehicle. They did not communicate the vehicle was not running at collection as it should have been, instead moved it around with a forklift causing damage to the exhaust.
After many calls and arguments, when they actually answered, they told lie after lie, "no ferry booking" "truck broke down" they Even blamed the "government" in one of their excuses. After I got angry with them on the 17th day, I was told I was threatened with violence.
No documentation, no condition reports, no receipts.
DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES.
I have filed a complaint to the commerce commission regarding business conduct.

They took my furnitures including a fragile telly from East coast to Westcoast with care. The communication was superb and there were no issues all throughout the moving process. Highly recommend.

Great helpful people, who did a great job

Positive feedback received, but no comments left.

Great service thank you

Communications could be improved. And you need to fix the issue with your bank account number being questioned.

Positive feedback received, but no comments left.

NZ load carrier kept me informed of there progress, great communication, and letting me know times of pickup and arrival.

Thank you for your help moving the items across islands. The goods were looked after well.

Positive feedback received, but no comments left.

Good service and delivered on time. Would use them again

Guy were good, nice and friendly. They over promise and under deliver (pardon the pun) but they are cheep. You get what you pay for, i was overall happy. Thanks👍

few bumps along the way, but Bhupinder handled it well and completed the job.

Positive feedback received, but no comments left.

Positive feedback received, but no comments left.

Positive feedback received, but no comments left.

After confirming my booking with NZ Load carrier, communication was non-existent. It took ages to get any replies or updates regarding collection or delivery dates, and I had to practically pull information out of the company, which wasn't easy.
​Even after finally getting a pickup date, the company didn't show up. They didn't even send a simple text or call to let us know, leaving us waiting all day for a collection that never happened. It was an incredibly bad experience; I definitely wouldn't recommend NZ load carrier if you need reliability or clear communication. Credit to delivery person, with good communication a well secured load and being on time with the delivery.

Positive feedback received, but no comments left.

Positive feedback received, but no comments left.