Star Pet Travel
- New Zealand
- Rated 9.4 (Outstanding)
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LOCKDOWN SERVICES - WE HAVE ALL REQUIRED APPROVALS TO OPERATE DURING THIS DIFFICULT TIME.Flights are very difficult to obtain.
To ensure pets are delivered as quickly as possible we DO NOT DELIVER TO PERSONAL ADDRESS DURING LOCKDOWN. We have set points for pick up and drop off.
Star Pet Travel is a registered (Ministry for Primary Industries) pet travel agent, and booking agent for Air New Zealand and all other International Airlines. Since lockdown, we are also providing regular domestic pet transport by road. Our objective is to safely and as quickly as possible, move your pet from one home to another. Small numbers with a two-person vehicle and vet nurse accompanying your pets.
"Your Pet is our Passion"
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Completed 67 jobs
- Driven over 50,447 km
9.4
Outstanding
From 44 reviews
Communication
8.5
Punctuality
9.5
Care of Goods
10
Professionalism
9.5
9.5
Kinithi
Nelson
Report review
10
Melody
Rotorua
Positive feedback received, but no comments left.
Reviewed
7 months ago
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8.5
Jacqui
Dunedin
Positive feedback received, but no comments left.
Reviewed
9 months ago
Report review
10
Ben
Gordonton
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10
Amanda
Leeston
WISEST MOVE WE’VE EVER MADE! We couldn’t be any more happier for the professional service, love and care for our precious feline cargo.
Massive Ngā mihi Nui and Thank You so much to Betty and the wonderful Team, from the pick up in the South Island to the drop off point all the way up in Northland, communication was superb and pleasant and the journey smooth.
Our cats are now in their happy place, and so are we. All because of You. Wise Move. Thank You once again.
Highly Recommending You to all our friends, families and their pets 🤣🐈🐈⬛🐈🐈
Massive Ngā mihi Nui and Thank You so much to Betty and the wonderful Team, from the pick up in the South Island to the drop off point all the way up in Northland, communication was superb and pleasant and the journey smooth.
Our cats are now in their happy place, and so are we. All because of You. Wise Move. Thank You once again.
Highly Recommending You to all our friends, families and their pets 🤣🐈🐈⬛🐈🐈
Reviewed
11 months ago
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9.0
Johnny
Auckland
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9.5
Rebecca
Christchurch
Report review
10
Cory
Hamilton
Positive feedback received, but no comments left.
Response from Star Pet Travel
Thank you for your review we appreciate feedback. When we are organising flights we do have limitations with Airline flight schedules but pleased we were able to get your puppy to your quicky.
Reviewed
2 years ago
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9.0
Melissa
Te Kuiti
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10
Cilla
Invercargill
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10
Lyn
Ashburton
Very pleased it was an experienced, professional pet travel service. Star pet travel was awesome term and we would highly recommend them for moving pets.
Response from Star Pet Travel
Thank you Lynn, you have a beautiful puppy we were pleased to be able to assist
Reviewed
3 years ago
Report review
10
SARI
Auckland
Positive feedback received, but no comments left.
Response from Star Pet Travel
Thank you Sari I know it was a long wait for you but we got there eventually.
Reviewed
3 years ago
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7.0
Kay
Nelson
Excellent service. Would have appreciated a little more communication but the time of year and New year holidays wasn't the best time to be booking transport etc.
Otherwise couldn't fault the delivery of the two little kittens. Thank you so much 😊
Otherwise couldn't fault the delivery of the two little kittens. Thank you so much 😊
Reviewed
3 years ago
Report review
10
Steve
Taupo
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10
Amanda
Palmerston North
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7.5
Christine
Palmerston North
Not fantastic communication but arrived earlier than expected and so waited for us to arrive which we really appreciate. Thank you for looking after our puppy so well
Reviewed
3 years ago
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9.5
Shane
Hastings
Lovely people, puppy arrived safe, would highly recommend. Thanks.
Reviewed
3 years ago
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9.5
Lisa
Huntingdon
Positive feedback received, but no comments left.
Reviewed
3 years ago
Report review
10
Brooke
Wairoa
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8.0
Lou
Invercargill
Positive feedback received, but no comments left.
Response from Star Pet Travel
Pleased that we finally were able to get a flight for your puppy. Some of the Review reflects the process of which we did not have complete control.
Reviewed
3 years ago
Report review
10
Sanand
Taupo
Very good service. Only blimp was driver could not find my pets vaccination book and said will post when found it is not a big thing for me if they dont find it. More importantly Betty is a good communicator and kept me updated about the journey. Pet arrived in good playful condition.
Reviewed
3 years ago
Report review
10
Wonde
Paraparaumu
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10
Brandon
Napier
Positive feedback received, but no comments left.
Response from Star Pet Travel
Thanks Brandon you have a lovely new puppy.
Reviewed
3 years ago
Report review
10
Dawei
Dunedin
Positive feedback received, but no comments left.
Response from Star Pet Travel
Thanks David it is not easy with Covid Restrictions effecting flights but we got there.Enjoy your puppy
Reviewed
3 years ago
Report review
10
Christine
Pōkeno
Positive feedback received, but no comments left.
Reviewed
3 years ago
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10
Debbie
Christchurch
Positive feedback received, but no comments left.
Reviewed
3 years ago
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6.5
Mridul
Wellsford
Feedback received, but no comments left.
Response from Star Pet Travel
This puppy was booked on a flight which was cancelled by Air New Zealand after the puppy had been checked in.As a result I
arranged overnight accomodation with an Auckland based agent and the puppy flew the following day after several discussions with Air Nrw Zealand wthe client was informed as much as possible including been sent photos of his puppy.
Flying puppies into and out of Auckland is not easy due to frequent changes of flight schedules.
This is unfair review given the difficult circumstances which were beyond our control.
Reviewed
3 years ago
Report review
10
Angus
Palmerston North
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10
Imogen
Hampton Downs
Soo appreciative of Star Pet Travel’s last minute help! They were awesome and Max arrived a very happy boy.
Reviewed
3 years ago
Report review
10
Phil
Ātiamuri
Positive feedback received, but no comments left.
Reviewed
3 years ago
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