Load Carrier

Positive feedback received, but no comments left.

The team are very helpful and considerate. Handling items well, organised, flexible and alleviate any concerns through experience and politeness.

I have used Wise move many times and love their service, however this time was not good. Communication was dreadful i did all the asking re times and dates. They changed delivery without advising me and pushed it out a week. Once it finally arrived after many tx from me re where are you it arrived damaged, it had clearly been strapped up without a blanket to protect it and i have a chunk out of the timber, i paid over $1100 for this item so i'm sure you can imagne how i felt & i had to help move it & i am a 65 year old woman, the driver could not speak or understand english which to me is totally unacceptable. Such a shame.

Positive feedback received, but no comments left.

Positive feedback received, but no comments left.

delivery was completed and wardrobe was delivered in good condition - however communication wasn’t great. I had booked for pick up in mid november - without warning a delivery truck showed up on a random evening in october, thankfully my flatmates were home to ensure the wardrobe could be picked up. Afterwards I sent a message via the wise move site to inquire about delivery date at the other end, no reply was ever made - but they did contact my father who was collecting it at the other end on the day of delivery . I also requested two people be available for pickup as wardrobe was heavy, one showed up for both pick up and drop off and had to borrow a trolley to move the wardrobe into the truck. Overall a good service but communication needs to be streamlined.

Positive feedback received, but no comments left.

I was super anxious about sorting the delivery of our new car but Load Carrier was amazing! Great communication between services and all else involved. Will use in the future. Thankyou!

Overall very satisfied with the teams care and attention.

The team at Load Carrier did a fantastic job of relocating our 4 bedroom house from Auckland to Christchurch. They were friendly and professional, and they were very careful with our items and within the houses. They wrapped the items up for protection and although I underestimated the storage size, they fitted everything in like a complex jigsaw to try and reduce the amount of additional space we needed to pay for. It was pretty impressive. You can certainly trust them to do the big moves if needed, and I highly recommend them. Thanks team.

Agreed to change pickup and delivery date by both parties, but wasn't delivered in the agreed date. I faced lot of trouble because of not getting my car in agreed time.

Great job!! Friendly, professional and service!!

Positive feedback received, but no comments left.

Thank you to the team, Fast and cost effective. great communication and very happy with the service.

Great teams at both ends, thanks to all involved.

Positive feedback received, but no comments left.

Outstanding service from Paul & Load Carrier!

Paul picked up my Mazda Demio from Auckland on Tuesday and delivered it safely to me in Dunedin by Saturday morning. Incredibly fast and efficient! Communication throughout the process was spot on. Professional, friendly, and easy. Paul kept me updated the whole way, and the car arrived in perfect condition.

I’m very grateful for the care and respect shown toward both the vehicle and the customer. Highly recommend Paul and the Load Carrier team to anyone wanting reliable and trustworthy service.

Blessings to you all for the awesome work you do. Keep it up!

Seni & Ana

Positive feedback received, but no comments left.

Positive feedback received, but no comments left.

Amazing service, cheap, efficient, and careful

Good service

Delivery time a little bit under communicated

All in all very good price for what you get

Late with sending updates and bad communication. Good delivery but really need to work on comms.

My car now has bent exhausts tips from loading onto truck, (witnessed) i was never contacted by the driver before arrival and I was told midday afternoon pickup when it was picked up around 5:30pm. But as far as I know the car arrived to the destination 24 hours after it left

Great service and comms, would use again anytime

Job completed. Took a little longer than expected and cost a bit more than I wanted to spend but we got the delivery in the end. Seems to be in relatively good shape. Thanks.

Very happy. Thank you

Positive feedback received, but no comments left.

Expected to give a sum and payed more than that as my load was more than expected . Still thought would be within a range but paid 750$ extra

I received my bed in good shape and in a reasonable amount of time given the distance. The carrier even carried the bed into my house for me, which was very kind of him. Overall, I'm happy with the service; however, I should mention that I had to followup a few times to check if my item was picked up and when it would be delivered...I would have given a perfect rating if communication was a little better on the tracking side of things. Having said that, I would use this carrier again.

Positive feedback received, but no comments left.