24/7 Movers

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We are a family-owned moving business in New Zealand. We understand the importance of your belongings and treat them with the utmost care, as if they were our own. Our service is both professional and friendly, and we place a high priority on being punctual and dependable. Our vehicles are fully insured for your peace of mind.

Our team consists of four hardworking men, and we have two trucks at our disposal. In case your items cannot fit in one truck, we will make use of both trucks to ensure a successful move. We provide upfront quotes without any hidden fees, so you can trust that our pricing is transparent.

Reviews

9.7
Exceptional
From 16 reviews
Communication
9.5
Punctuality
9.5
Care of Goods
10
Professionalism
9.5
7.5
Cxingf
Auckland
To be frank, I was deeply disappointed with the move that occurred on April 21st. Despite my efforts to communicate in person and ensure everyone was aware of the workload beforehand, I received no inquiries about the specifics of the town house (three floorings) we were going to moved to. Given that it's common knowledge that most four-bedroom houses span multiple floors, this oversight was surprising.

I dedicated myself to supporting the team in working efficiently, but unloading mainly boxes took an unexpectedly long time, stretching from 9 am to 11:40 am. The movers struggled with tasks such as removing the washing machine, eventually resorting to seeking my husband's assistance, which led to further complications as they left it leaking.

This experience was also marked by what felt like excessive morning and pre-lunch tea breaks, leaving the impression that only a couple of individuals were actively engaged in the work. As someone who values fairness, I felt compelled to express my concerns.

Adding to my disappointment, my friends and I were enlisted to help unload boxes, and one of the movers even mishandled a box. The team seemed hesitant to navigate items upstairs, prompting me to plead with them to distribute some belongings to the kitchen or bedrooms.

Supervising the uploading process left me feeling anxious and disheartened, particularly when my honesty and kindness seemed to be disregarded. I was even questioned about why I hadn't disclosed the layout of our three-floor townhouse, which felt humiliating.

Presently, most of the boxes remain in the garage, while the house remains cluttered with furniture scattered about.

I wouldn't hire this team again.
Reply from 24/7 Movers
After all the hard work and extra effort to move most of their belongings to the 3rd floor, we received this feedback at the end – very disappointing!

The items listed on the inventory list when the job was booked were not even half of what we were asked to move on the day. Despite this, we still shifted their items that were not listed on the original job list. The job listed on Wisemove was highly misleading as it did not mention that the drop off location was on the 3rd floor, neither in the listing nor during communication in person prior to moving day. It is not reasonable for us to magically know that their house has 3 or 4 storeys unless it is mentioned in the job, which was not the case here. Despite the extra work involved, we did not charge them any extra fees, yet they remain unhappy.

Furthermore, while we were loading the truck, they were still packing additional boxes, which continued until we had finished loading most of their other belongings onto the truck. This obviously took extra time as there were initially only 20 boxes but ended up being 50 at the end. As for supervision, it is understandable to ask which floor the belongings should be placed on when they are being unloaded from the truck. As for the washing machine, we had to unplug the water intakes before loading it onto the truck. Of course, there would be some leftover water in the pipes, which would come out somewhere. However, this was wrongly blamed on us. How is that fair?

We recommend providing correct and accurate information before booking any services to ensure a smooth process for everyone involved. We hope to avoid any misleading jobs in the future and will definitely warn our colleagues at Wisemove to be cautious.

Happy days!
Reviewed 1 month ago
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9.0
Helen
Whangaparāoa
great communication great service - Highly recommend
Reviewed 2 months ago
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8.5
Nadin
Auckland
Had to wait a while for 24/7 Movers to get in touch, but once I followed up the move was arranged promptly. Everything was moved safely and with care, even though our new house posed some challenges! Had asked for one helper, 3 showed up - much appreciated! Overall good experience and friendly, polite interaction.
Reviewed 2 months ago
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10
Ellie
Auckland
Brilliant experience, punctual, efficient, nice people. Made moving my 3 bed house an absolute breeze. Recommended 100%
Reply from 24/7 Movers
Thanks Ellie for your kind words, look forward to move any big or small item in the future. Much Appreciated:)
Reviewed 2 months ago
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10
Mark
Auckland
Extremely good and professional. The very best
Reviewed 2 months ago
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10
Murphy
Pukekohe
Positive feedback received, but no comments left.
Reviewed 2 months ago
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10
Madhusudan
Auckland
Job very well done.
Great team.
Reply from 24/7 Movers
Thanks Reddy sir, Much Appreciated!!
Reviewed 2 months ago
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10
Karthick
Auckland
Positive feedback received, but no comments left.
Reviewed 2 months ago
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10
Nicole
Auckland
Very smart and very efficient team, definitely recommend
Reply from 24/7 Movers
Thanks for your kind words Nicole, Much Appreciated!! Looking forward to work with you guys in future:)
Reviewed 2 months ago
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10
Jomong
Pukekohe
Very good service
Reply from 24/7 Movers
Thanks Jo, Appreciate that!!
Reviewed 2 months ago
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10
M
Auckland
Highly recommended! Good communication and professional moving service.
Reply from 24/7 Movers
Thanks for your kind words M, Appreciate that !! Will see you guys on your next moves :)
Reviewed 3 months ago
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10
Hannah
Auckland
Fast and efficient. Great communication. Very helpful and did a brilliant job. We will definitely use them in future.
Reply from 24/7 Movers
Thanks for your feedback, Much Appreciated!! Hope you guys settled in well and see you for your future moves :)
Reviewed 3 months ago
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10
Tawhz1
Auckland
Positive feedback received, but no comments left.
Reviewed 3 months ago
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10
Yvonne
Auckland
The guys are great. Efficient and friendly. Highly recommended for anyone who wishes to hire fairly priced movers!
Reply from 24/7 Movers
Thanks for your kind words Yvonne, Much Appreciated !!
Reviewed 3 months ago
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10
Lucia
Auckland
The guys were excellent with their service! Communication was clear and polite, and they were very upfront about cost. I live up two flights of stairs, and they moved the fridge up (and another one down!) with no trouble. Would definitely recommend and would hire again in the future :)
Reply from 24/7 Movers
Thanks for your Kind words Lucia :)
Much Appreciated!!
Reviewed 3 months ago
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10
Hannah
Auckland
Great service! Harpeet was super efficient and made the whole process a dream despite me arranging very last minute.
Reply from 24/7 Movers
Thanks for your kind words, Much Appreciated!!
Reviewed 3 months ago
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