Ace Movers
- New Zealand
- Rated 9.9 (Exceptional)
Get Prices
Get no-obligation quotes.
(All Covered. No Hassle.)
# WINZ Authorized Supplier# Trade Me Deliveries
# Moving
# Deliveries
# Storage
# City to City moves (entire country)
Ace Moving Ltd
We are a fast, professional, and door-to-door delivery service company that covers the whole of New Zealand.
We are one step ahead of our competitors when it comes to service deliveries.
As a local, NZ family-owned business, we understand and value our core values and we would appreciate your business. (See our reviews.)
Our staff will tell you why they enjoy working with us.
We offer fast and friendly service at a reasonable price, with 100% focus on our customers.
Services Offered:
# WINZ Quote
# Inter-City Move
# Any Pickups or Drop-offs (including pallets)
# Flat Shifts / Removals
# Custom Deliveries
# Local Store Purchases (Collection and Delivery)
# Fragile Items
# Single or Multiple Item Drops - NATIONWIDE
WINZ Quotes - Registered WINZ Supplier.
TERMS AND CONDITIONS WHEN BOOKING VIA Wise Move - PLEASE READ CAREFULLY BEFORE BOOKING - Updated June 2021
1. All deposits are non-refundable unless the job is canceled by us. This is to compensate for the time and dates reserved specifically for your job. If Ace Movers cancels the job due to unforeseen circumstances, your deposits will be fully refunded.
2. Please ensure your Wise Move inventory is as accurate as possible. We allocate trucks based on this estimate and failure to list all goods may result in additional charges or items being left behind. Last-minute capacity is often sold at a premium.
3. ALL GOODS ARE CARRIED AT THE OWNERS' RISK. WE DO NOT ACCEPT CLAIMS.
4. Goods carried into the property are taken at the owners' risk. We do not accept any liability for damages to the property at either end.
INSURANCE:
Personal effects, electronics, and household goods are deemed to be transported at the OWNERS' RISK and we do not accept claims pursuant to the Carriage of Goods Act 2015.
Should we be deemed responsible for intentionally damaging or losing items, our maximum liability will be your $200 home and contents insurance excess. You will be asked to file a claim.
Moving Day:
* All removals must be packed and ready to go.
* We do not assemble or disassemble furniture or move whiteware off cabinets.
* Our staff can assist in putting furniture in rooms, but this is done at the owners' risk. No liability is taken. No assembly or disassembly is included.
Television Sets:
Please note:
TVs that are not in a box are not covered by our Goods in Transit insurance if damaged. It is the customer's responsibility to box the TV (WE TAKE ALL CARE BUT).
MIRRORS:
ALL MIRRORS SHOULD BE PROFESSIONALLY PACKED. WE ARE NOT RESPONSIBLE FOR DAMAGES. WE WILL DO OUR BEST BUT NO CLAIMS WILL BE CONSIDERED.
Packed Boxes:
Please note that the maximum weight for an item is 20kg, according to OHS regulations. Customers often pack boxes that weigh 40 or 50kg, which is not acceptable. In such cases, we will not accept any claims for damages. It is the customer's responsibility to pack boxes weighing no more than 20kg and with a maximum size of 50cm x 50cm.
Packaging:
All goods are to be packaged and ready to go on Pickup Day. If goods are not packaged, we may cover them with moving blankets for the journey, but no claims will be accepted if furniture /item is damaged or arrives dirty.
Car / Bike / Motorbike Parts:
We do not accept claims for second-hand parts or fittings.
Chest of Drawers:
All chests and drawers must be empty and not filled with clothes or belongings. This makes it harder to lift and increases the risk of breakage during long trips. No claims will be accepted if boxes are filled.
Terms and Conditions for Cancellations:
In the event of cancellations or change of mind, the following applies:
Pickup cancellations 96 hours or earlier:
40% of the full booking cost.
Pickup cancellations 24 to 96 hours prior to pickup:
50% of the total cost.
Pickup cancellations 24 hours or less:
100% of the full cost.
The customer will be billed accordingly and must pay within 2 days. Failure to do so will result in the matter being referred to a debt collection agency such as Baycorp. We will also bill Wise Move for their 15% commission and any cancellation costs.
SOUTH ISLAND BOOKINGS:
If a ferry has been booked and the customer cancels, they will be liable for the full ferry costs. The above cancellation policy also applies.
When booking:
Please note that quotes are based on the inventory list provided on the Wise Move platform. We do not charge by the hour but according to the list provided by the customer. Any additional items will incur extra charges or may be left behind.
PAYMENTS:
Payments must be made on or before the delivery day. No other terms are allowed.
Unpaid Bills:
Unpaid bills will be referred to collection agencies for collection. All costs will be borne by the customer.
"BY ACCEPTING THIS QUOTE ON Wise Move, YOU AGREE TO OUR TERMS AND CONDITIONS."
Services
-
Verified
- Identity
- Proof of address
- Phone number
-
Supermover
Highly rated and committed to providing the greatest service
-
Completed 324 jobs
- Driven over 104,408 km
- Has 100 active quotes now
9.9
Exceptional
From 250 reviews
Communication
10
Punctuality
10
Care of Goods
10
Professionalism
10
10
Vicki
Christchurch
Very happy with how professional the team was at Ace Movers. From the initial communication to the on-time delivery; everything was hassle free. Thank you Ace Movers.
Reviewed
4 days ago
10
Dee
Lower Hutt
I really appreciated the updates from you Amandeep. Many thanks to you and your team. Highly recommend.
Reviewed
4 days ago
10
Melle
Christchurch
10
Meg
Auckland
10
E
Dunedin
Great stress-free service. Very professional. They went above and beyond
Reviewed
6 days ago
10
Arend
Auckland
Great communication & prompt transport
Reviewed
1 week ago
10
John
Wellington
10
Marty
Seddon
Fantastic service and was ahead of the proposed delivery
Much appreciated
Much appreciated
Reviewed
2 weeks ago
4.0
Thomas
Hamilton
Arm chair was delivered damaged. No mention of this at the time
Response from Ace Movers
Hello ThomasThank you for your review
We communicate with you all the way regarding the pick and delivery. Please check your messages and missed phone calls
So you are totally wrong here as we have all records of communication
Regarding punctuality
We picked on time and delivered on time . We have records for that as well.
Care of goods- Talk to the seller before reviewing please
Your chair was already broken, we took photos of that on pick up
Professionalism was great as we did everything to make this delivery smooth on time and careful
Please learn to pick up phone calls that will help you a lot
Regards
Ace Movers
Reviewed
2 weeks ago
10
Inger
Nelson
Excellent service and communication. Careful with moving and handling furniture. Highly recommend.
Reviewed
2 weeks ago
10
Mustan
Wellington
10
Scotty
Auckland
10
Travis
Auckland
10
Matt
Nelson
Great attitude and got the work done in a timely manner.
Reviewed
2 weeks ago
10
Simone
Pokeno
ACE MOVERS went above and beyond. Could not have been more friendly, professional, careful and thoughtful. I would gladly recommend without hesitation.
Thank you ACE.
Thank you ACE.
Reviewed
2 weeks ago
10
Gino
Lower Hutt
10
Robyn
Maungatapere
10
Sachini
Auckland
Incredibly helpful and lovely movers ! Would definitely recommend. They were always on time and careful. Reasonable prices and great professionalism *:). Thank you for your help !
Reviewed
3 weeks ago
10
Okgivi
Pukekohe
These guys went above and beyond for me. Their communication throughout the move was fantastic, and all my precious belongings were well looked after, arriving in perfect condition. The guys made moving easy and stress free, hopefully I never have to move again, but if I do I won’t be using anyone other than ACE.
Reviewed
3 weeks ago
10
Jessica
Kinloch
Such great service! Especially since the couch was super heavy! Thank you so much! 10/10 recommend!
Reviewed
3 weeks ago
10
Michael
Wellington
Excellent service and great communication. Thanks guys.
Reviewed
1 month ago
10
Amy
Palmerston North
excellent service, great communication. highly reccommend.
Reviewed
1 month ago
10
Geoff.
Arrowtown
10
Judy
Jacks Point
10
James
Cromwell
Great Job, really pleased with the service.
Reviewed
1 month ago
9.5
Adam
Kumeū
10
Frank
Hamilton
They handled my 1,500+ km move with exceptional care, professionalism, and efficiency.
Reviewed
1 month ago
10
Christine
Wellsford
HIighly recommend, kept me updated every step of the way. From before pick up right before it was delivered. Will definitely use again
Reviewed
1 month ago
10
Rennee
Auckland
great communication, lovely to deal with, very quick delivery
Reviewed
1 month ago
10
Ian
Tauranga
Excellent service with awesome customer care and great communication- highly flexible
Reviewed
1 month ago
Are you a Transport Company?
— Learn More
Resources
Legal
Eco Mission
Get Prices
Moving companies
Auckland
North Shore
Wellington
Christchurch
Hamilton
Tauranga
Palmerston North
Nelson
Whangarei
New Plymouth
Queenstown
Dunedin
Invercargill
Rotorua
Car transport
Motorcycle transport
Furniture removals
Pet transport
Man with a Van
Piano movers
TradeMe delivery
Boat transport
Machinery Transport
Office movers
Backload Movers
Specialised courier
Junk removal
Copyright © 2026 Wise Move. All rights reserved.