Brian's Move It

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Hi everyone, I look forward to aiding you and moving what you require. I love driving around this beautiful country in all its seasons and moods. We are extremely lucky to live here. I hope we can be of service in the near future. It doesn't have to be difficult, does it?

Thank you.

Reviews

8.9
Excellent
From 26 reviews
Communication
8.5
Punctuality
9
Care of Goods
9
Professionalism
9
10
Tariq
Dunedin
Very Professional, delivered my car well before time. Always there to respond & update the status, would like to take his services in Future as well. Highly recommended!!
Reviewed 2 days ago
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10
Pai26
Dunedin
Nice guy. Job well done 10/10
Reviewed 5 days ago
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5.5
Malcolm
Auckland
I understood the car was being collected by a transporter. It ended up being driven over 30km from pick up point to their depot (Ellerslie to Drury).
I felt I should have been informed of this move as a lot can go wrong in transit(accident,speeding infringement, fuel use etc)
When Brian's Moving was asked about this, they blamed the people with the car, but my impression was they were just wanting things done right.
So not 100% happy. Still glad the car arrived OK.
Reply from Brian's Move It
These reviews are open to the public for scrutiny.
We explained in a conversation with you on the phone why we drove it.
It took until the 3 rd attempt to collect your car.
You said the seller is happy to deliver to our yard, he was not, he said he doesn’t know what we are taking about, that’s no 1
2nd attempt he said it’s not ready
3 attempt he gave a window of 7-7:30 am to collect, said that’s the only time suitable for him
Traffic in Auckland that time of day a nightmare, would not take the transporter there at that time, highly impractical.
By this time your job was costing us time and money, we made the decision to collect the car and drive it to the yard.
Vehicles are fully insured while in our position.
Your car was delivered to you in exactly the same condition it was in when collected.
Why have you only given a 9 for care of goods, is there something wrong with the car?
Your seller was certainly not as cooperative as we were led to believe
We find your score of 5.5 very inaccurate and one sided.
Reviewed 2 weeks ago
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10
Micrwa
Dunedin
Positive feedback received, but no comments left.
Reviewed 2 weeks ago
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6.0
Daniel
Mangawhai
Feedback received, but no comments left.
Reviewed 2 weeks ago
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10
Callum
Auckland
Good communication and great service. Thanks Brian for the top delivery! Will use again in the future.
Reviewed 2 weeks ago
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3.0
Hadaka
Cromwell
He wasn't updated me . I needed to keep texting to ask about my van . It was delayed because of ferry delays that's what he say . Delay about a week. And then when I ask for some flexibility in time for drop off he wasn't flexible after all the time I wait for it I expected a bit of comprehension.
Reply from Brian's Move It
There is a record of TXT communication between us.
It is well known the issue with the ferries from time to time, during your vehicle move time slot 2 ferries hit wharves and there was a 3 day delay due to large swells.
You asked for your van to be delivered by a certain date because you were leaving the Tauranga area, we delivered your van before the required day.
You asked for your van to be delivered after 2:00 PM that Saturday because you were working, we delivered it at 2:30 PM.
Your van was a non runner, you said $8000 to repair.
Yiou asked me to drop it in a car park that is regularly used by locals because the carpark is there for the use of the public to use the sports field and park area.
I said no thats no good but you said yes but more visible, maybe your van will be stolen you said, that would be good you said.
I dropped it in a side street that would not inconvenience locals, you said it could be there for some time.
Your comments regarding the timing and relocation of your van are simply not true.
Reviewed 2 weeks ago
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10
Delma
Queenstown
Tremendous seemless, professional operation by Brian.

Door to door 🤩
🤩🤩🤩🤩🤩
Reviewed 2 weeks ago
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8.0
Fariba
Hamilton
Positive feedback received, but no comments left.
Reviewed 2 weeks ago
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8.5
Zarn
Dunedin
Positive feedback received, but no comments left.
Reviewed 2 weeks ago
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10
Andrew
Auckland
Positive feedback received, but no comments left.
Reviewed 3 weeks ago
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10
Lan
Auckland
Positive feedback received, but no comments left.
Reviewed 3 weeks ago
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10
James
Lower Hutt
Positive feedback received, but no comments left.
Reviewed 3 weeks ago
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8.0
Ranjini
Auckland
Positive feedback received, but no comments left.
Reviewed 3 weeks ago
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10
MIKE
Oamaru
Great job dine was easy good communication pleasure to deal with.
Reviewed 3 weeks ago
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8.0
Gary
Auckland
Good carrier to work with. Vehicle arrived fine
Reviewed 4 weeks ago
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8.0
Wallerson
Wanaka
Thanks for the good job and the good price
Reviewed 1 month ago
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10
Janeen
Dunedin
Absolutely faultless service. Real good fella. Very security conscious and efficient and best priced quote we got. Thanks heaps Brian.
Reply from Brian's Move It
All good thank you👌
Reviewed 1 month ago
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10
Steve
Huntly
Excellent service, on time at a reasonable price. I'd definitely use Brian again
Reviewed 1 month ago
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10
Lawrence
Auckland
Positive feedback received, but no comments left.
Reviewed 1 month ago
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5.5
Brc151
Christchurch
Broke something on my car and won't take responsibility 🤦‍♂️
Reply from Brian's Move It
Young man, your comment is slanderous, you cannot say things like this on a public revue page accessible by the general public.

Broke something on my car and won't take responsibility, explain please?

What are you referring to, if it is the monsoon shield that fell off on the journey north on the trailer i cannot be responsible for that.
The are a few reasons why it came off but we certainly did not hit it, knock it, bang it nor pull it off.

Your rating of 6 regarding communication is very unjust, look at the txt messages, i was in touch with you many times.

Punctuality 8, i arrived to delivery destination exactly when i said i would, no one had to waste time waiting around.

Professionalism 6, what was unprofessional about my service?

Anyway you should rethink this revue, its untrue, its simply not accurate, you can upgrade it if you care to do so.
Reviewed 1 month ago
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10
Angus
Oamaru
Positive feedback received, but no comments left.
Reviewed 1 month ago
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10
Belle
Auckland
Brian was great, it only took a couple of days for my car to be delivered from Auckland to Dunedin. Highly recommend Brian Move It. He is a lovely man.
Reply from Brian's Move It
Thank you Belle 👌
Reviewed 1 month ago
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10
Jesse
Easy to deal with, delivered when they said.
Reviewed 1 month ago
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10
Amkp80
Geraldine
Great service!
Reviewed 1 month ago
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10
Paul
Taihape
excellent
Reviewed 2 months ago
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