Brian's Move It
- New Zealand
- Rated 9.0 (Excellent)
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Hi everyone, I look forward to aiding you and moving what you require. I love driving around this beautiful country in all its seasons and moods. We are extremely lucky to live here. I hope we can be of service in the near future. It doesn't have to be difficult, does it?Thank you.
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Completed 426 jobs
- Driven over 559,465 km
9.0
Excellent
From 253 reviews
Communication
8.5
Punctuality
9
Care of Goods
9.5
Professionalism
9
10
Bo
9.0
Richard
Dunedin
It took a while for Brian to deliver my Vespa from Dunedin to Totara North. I didn't specify a timeframe, was in no mad rush, and fuel prices went through the roof so that was ok. To have it delivered from the bottom of the south island to the top of the north island for $750 was a bargain. Would I use him again. Definitely.
Reviewed
2 days ago
10
Kavish
Timaru
Had a car transported from Timaru to Hamilton, every was smooth sailing, and I received the car on the same day that I was told and was also picked up the same way. No hassles.
Reviewed
3 days ago
8.5
Gaya3a
Auckland
6.5
Kathleen
Auckland
The contractor is a nice guy, car arrived in the same good condition as it was taken, he had the best price.
Personally I found his communication wasn’t the best with the updates after the car was uplifted until the day prior to its delivery. My car was with him for basically 5-6 days. Overall I was satisfied, but getting a few extra updates would have made all the difference.
Thanks for relocating my car safely.
Personally I found his communication wasn’t the best with the updates after the car was uplifted until the day prior to its delivery. My car was with him for basically 5-6 days. Overall I was satisfied, but getting a few extra updates would have made all the difference.
Thanks for relocating my car safely.
Reviewed
6 days ago
10
Wenche
Queenstown
Excellent service, always keep the communication channel open for me.
Reviewed
1 week ago
8.0
Bhavesh
Waihi
Did a great job, even after I failed to confirm booking, he still got it there in time for me. Thanks
Reviewed
1 week ago
9.5
Sheena
Tauranga
9.5
Alex
Queenstown
Great service. Literally only took just over 24h to transport our car Queenstown to Auckland.
Reviewed
2 weeks ago
8.5
Ivan
Dunedin
Super service. As promised two nights from Dunedin to Auckland even under ferry disruption. Thanks Brian.
Reviewed
2 weeks ago
6.5
Eainoo
Hamilton
4.5
Brendon
Auckland
To be fair to Brian the ferry between the two islands has a big back log.
I brought a car and paid $1800 to transport when I was assured it could be delivered by a set date, the car sales was prepared to transport at their cost.
I was prepared to spend the money to ensure I had the car for a prepaid function.
the date for delivery was not achieved.
An expensive mistake for me, however I did receive my car all be it too late.
I would use Brian again as he had good price point, maybe not in a time crucial situation.
I brought a car and paid $1800 to transport when I was assured it could be delivered by a set date, the car sales was prepared to transport at their cost.
I was prepared to spend the money to ensure I had the car for a prepaid function.
the date for delivery was not achieved.
An expensive mistake for me, however I did receive my car all be it too late.
I would use Brian again as he had good price point, maybe not in a time crucial situation.
Response from Brian's Move It
Yes unfortunate, on the way to catch the 8:15 am ferry Thursday morning received a txt notifying that sailing had been canceled due to technical issues.Eventually got a sailing at 1AM Monday the 30th, I did park on the wharf in Wellington that Thursday, the Thursday night and all of Friday hoping for a space to become available.
If we were able to catch that ferry as per booking you would have had your car Thursday night or latest Friday morning.
In time for your pre organised event.
We collected your car a few days after notification from you from the dealer you purchased from.
The ferry issues are ongoing with no sign of improvement, it’s very serious.
Communication was ongoing and often, you scored a 2, why so low?
Care of goods a 6, that tells me you were not happy with the care of your car, why?
Punctuality a 2, the late delivery of your vehicle had nothing to do with our service, a 2, why so low?
Just to clarify a point, are you saying you refused the offer from the dealer of free of charge transportation and gave the job to us at extra cost to you?
Your rating of 4.5 is absolutely disgraceful.
Reviewed
2 weeks ago
9.0
Marty
Auckland
10
Mark
Tauranga
8.5
Adrian
Auckland
Very competitive in quote but let down by the ferry service but delivered on tie at the end, would not hesitate to use him again.
Reviewed
3 weeks ago
8.5
Abdul
Auckland
10
Rest10
Dunedin
9.5
Charles
Queenstown
Positive feedback received, but no comments left.
Reviewed
3 weeks ago
3.0
Stacey
Tauranga
Pity you can't leave no stars in the review. I'm not going to comment any further as I can't be bothered having to read a response that will make it sound like it was all my fault. Let that be warning enough.
Reviewed
4 weeks ago
9.0
Cathcr
Kaitaia
Car transported door to door and arrived safely. Struggles with ferry crossing meant the car took longer than expected to get to the South Island, but this was out of Brian’s hands. Happy with service, would use again.
Reviewed
1 month ago
10
Kevin
Dunedin
10
Pete
Queenstown
9.5
Cino
Auckland
9.5
Juvelyn
Cromwell
7.0
Michael
Auckland
Brian's Move took too long to get our daughters care to Dunedin - 6 weeks from initial order and 4 weeks from car being collected.
They cited problems with the ferry- which I noted were correct - March is busy and bad weather caused issues with ferry sailings
On the positive side, once they got it going and Gary from Brian's Move it made contact - he was excellent and communicated very well - so I thank Gary for that he was great.
Gary went well over and above the call of duty.
They cited problems with the ferry- which I noted were correct - March is busy and bad weather caused issues with ferry sailings
On the positive side, once they got it going and Gary from Brian's Move it made contact - he was excellent and communicated very well - so I thank Gary for that he was great.
Gary went well over and above the call of duty.
Response from Brian's Move It
Hi there, yes I agree to long, unfortunately it seems 4 weeks might be the new normal.At this moment the country is down to 2 ferries servicing the Cook straight , the other 2 have technical issues.
It’s out of control and will only get worse with an aging fleet and at best 5 years to wait for the 2 new ferries.
A lot of tourists holidays have been destroyed
Because of.
Reviewed
1 month ago
10
Michael
Wanaka
7.5
Mary
Whangaparaoa
10
Tikawe
Invercargill
Great service, delivered my vehicles and goods in a timely manner. Would definitely use this team again if we move back to the south Island.
Reviewed
1 month ago
10
Neil12
Invercargill
10
Mohan
Hamilton
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