Positive feedback received, but no comments left.

Quick and easy at a good price

Positive feedback received, but no comments left.

Very impressed with Ani, very good communication/organisation during the whole process and despite a transmission failure my wheels got delivered. I got service not processed, highly recommend. Thanks Ani.

Thank you Ani and team
I cannot fault you
Furniture arrived as agreed and in excellent condition

Extremely unprofessional, careless and incomplete moving service.

My parents booked this contractor through Wise Move to deliver a refrigerator, while my wife and I separately arranged our household move through the same platform. The contractor persuaded us to withdraw our booking and pay him $1,250 directly, which we now deeply regret.

He arrived approximately two hours late for collection and three hours late for delivery, having scheduled multiple other jobs around ours. Halfway through the journey, while in possession of our belongings, he demanded payment of the remaining balance before delivery. We reluctantly obliged in good faith.

The refrigerator was transported lying on its side and was subsequently damaged while being manoeuvred through our front doorway, with insufficient care taken to avoid contact with the door handle.

When the fridge would not fit through the kitchen doorway, he left it in the middle of our hallway, which obstructed access to the house. We expressly asked him to relocate it into the garage so we could resolve the issue the following day, but he refused.

At approximately 9:45 pm, in the dark, he left a substantial amount of our household belongings sitting outside on the front lawn and departed without completing the unloading despite us expressly asking him finish the job. My wife and I were left carrying heavy furniture at 10:30 pm which we could not get in the front door because he had left the fridge blocking the access.

We were very surprised that he just left despite us asking him to help us move the rest of the belongings. We then sent him message explicitly asking him to return to the house and finish the job to which he did not respond.

Two days later he called and repeatedly blamed us for booking only one person, insisting his job was simply to deliver the goods, despite our original Wise Move quotation specifically requesting assistance with loading and unloading. As customers, we reasonably relied on his professional experience to advise us if additional labour was required.

His conduct was extremely unprofessional. He even told my wife that she was only agreeing with me because I was her husband, which we found deeply disrespectful.

Two days later, we offered to settle the matter amicably with a modest $300 partial refund. He refused, and his attitude during our subsequent telephone conversation was equally disappointing.

We appreciate that moving furniture long distances is demanding work. However, this does not excuse damaged belongings, an obstructed entrance, an incomplete service or disrespectful treatment.

What should have been an exciting day moving into our new family home became an extremely stressful experience. We paid for a professional moving service that was not completed. Based on our experience, we strongly recommend against engaging this contractor, whether through Wise Move or directly. It is very clear in hindsight why he was asking for more payment upfront. Please don’t make the same mistake as us.

Ani was amazing. Hassle free, quick and easy. Communication was fantastic and he really cared about the move. Thank you so much Ani.

Ani did a brilliant job of keeping me updated during the entire process of moving an item from Auckland to Wellington for a very reasonable price Wouldn’t hesitate to use him again.

Positive feedback received, but no comments left.

Positive feedback received, but no comments left.

Positive feedback received, but no comments left.

Positive feedback received, but no comments left.

Ani was great- arrived promptly, fit everything like a perfect game of tetris, and delivered nice and smoothly. His communication was excellent and he's a nice guy to work with.
Highly recommend!

Positive feedback received, but no comments left.

Ani was awesome - loved his positivity! Thanks again. :)

Very happy easy to deal with

Excellent communication, and the item was collected and delivered as promised. The only thing that bothered me, was that I was told that the items would be wrapped to protect them and they were not. But no problem, they arrived safe and sound in good condition. Very happy with this service and would highly recommend it.

Very happy with the service, thank you.

Positive feedback received, but no comments left.

Awesome he handled communication about pick up with the seller and made the process easy was professional really appreciate

Fantastic service, absolutely lovely gentleman. Will definitely use them again.

Thank you so much
Yvette

Communication with Ani was great, he responded quickly to any messages I sent regarding my delivery. I received my goods in a acceptable timeframe given the distance they had to travel . Recommend Ari for any deliveries

very helpful and communication is great. Delivered and pickup on time . Highly recommended

Ani was fantastic with the move. The rimu bed and mattress was securely wrapped and Ani was helpful with everything moving into a six level apartment. If I need moving services again, Ani will be the first I call for availability. Thanks Ani!

Ani really helped make this delivery effortless! AA++
Highly recomm

Very friendly and helpful people can’t recommend more highly

Great job 👍 best value for your money and everything worked out well.

Excellent service, thanks

Highly recommend. Ani was great. Could not have managed without him.

Ani communicated so well and made the whole process easy. It all went smoothly, efficiently and quickly. He was a very nice man to deal with. I will definitely use his services again and am happy to recommend him to anyone.
Thank you Ani, you are awesome.