Wanted more money because there was more items than listed, however there wasn’t and we had counted the boxes and “extra items” They left quite a bit behind. They had to repack the truck to fit more in, which took quite a while. Dented the back of the fridge with there foot when moving it. And they didn’t want to take the fridge because it would be too heavy! We will not be recommending or using them again! We paid the quoted amount in cash but we got no apology for the dent in the fridge and the muck about they caused and my son even helped them moved things!
Reply from Ecoshifter - Matai
We are so sorry that you think we didn’t done our job properly.
1) There was extra 8 box plus 6 small and 2 big bags, we delivered for free.
2) big black safe was not mentioned in your inventory we delivered for free.
And yes we have to repack the truck because of your extra items .
3) Yes my boot touched the fridge once but there was no dent at all . Please upload a photo if there was dent .
4) can you please mention the items we left behind from the quoted items. Because we checked every thing twice and as per my knowledge we bring extra items.
Still if we are not near to your expectations.
We are so sorry .