Express Movers

Great fast pickup. Just 3 days late at the other end. Which was an issue as when booking explained the time frame.
Not much communication once collected either.

Was told car would be on transporter vehicle from door to door. It was driven away on pick up to the depot and it was delivered by a driver (not on transporter). Communication through the process was terrible. Had to call from multiple numbers to get anyone to answer. Car was a week late and a refund to cover rental car costs was promised but never given. Car seemed to be in fine condition, however I think it was driven a lot further than we expected it would be.

2nd time dealing with them, Generally good all round service, communication lacked quite a bit after money was handed over. Was genuinely quite annoyed but after voicing the concerns, the team especially Seleha made clear, prompt and detailed communication so really happy it improved. They offer a VERY fair price point compared to its competitors and delivery came a day earlier as well, just hope that they stay consistent with their communication but other than that, can't complain much.

ther ewas a definite lack of communication and the delivery took twice as long as it should have

Very happy with our car being taken from Dunedin to Auckland… great comms and car arrived quickly with no issues.. thanks so muc

Great service delivered to the door
Well informed on delivery

Everything was ok, just comms could be better in terms of advising of delivery day and time more than 10 minutes ahead.

If you want cheap transport, yes they are the ones to choose but if you after good communication and updates NOT recommended. I left several messages but no reply. I was always asking for an update but at the end had to call to company for an update. Also ETA changed without any communication 10am to 2.45pm. Overall I am happy but very hard with communication.

Excellent Service

Positive feedback received, but no comments left.

Communication on this one was really not that good. Things got delayed because of the interruption to the Cook Strait Ferry. But with the job taking around a month, more updates and responses to request for updates would have been helpful. The key to the unit was an added complexity and WiseMove were helpful in picking up and returning the key, so that was appreciated.

Positive feedback received, but no comments left.

A bit hard to reach, but otherwise good service and fast delivery.

Positive feedback received, but no comments left.

Positive feedback received, but no comments left.

Bad services, no notification with picking up and delivery, took long time to delivered and car came with scratches(EXCLUDE THE ONE THAT ALREADY EXISTED).

Excellent service

Positive feedback received, but no comments left.

Very big delays, communication was a bit sporadic at times. However, good service for initial collection and final delivery.

Positive feedback received, but no comments left.

Took weeks longer than planned. Did not advise on arrival date until close to delivery. In the end arrived in good condition. Disappointing overall

Fantastic. Thank you.

Positive feedback received, but no comments left.

Communication was fine until money was handed over. I then did not hear from express movers at all, for another five days. This included multiple attempts via various communication methods.
Pick up date changed. Drop off date changed. Luckily it did not affect me but the keys were not left in the vehicle at drop off? I can’t understand how that happens, they were dropped off later that afternoon though thankfully.
I can’t speak for how the car was handled as I haven’t seen it myself yet, I can only hope it was treated better than I was as a customer.

Very good price!

Positive feedback received, but no comments left.

Had my car transported from Christchurch to Auckland. Door to door service, very reasonable price. Quick communication and easy to deal with. Highly recommend and I would definitely use their services again if needed.

Friendly staff easy drop off and delivery. Delivered on time. 5 stars

Positive feedback received, but no comments left.

Great service, good price. Two movers came, they communicated when they were coming and let me know when they were held up on the way. Very happy to recommend.