Faithway Movers Ltd

Absolutely amazing service! Everything was packed up safely and beautifully, and then unpacked right into the new property at the end of the journey! I would definitely recommend Faithway Movers!

Awesome service. Very reliable and helpful driver . His name is Jass. All items were delivered on time.

I recently moved my one-bedroom home from Dunedin to Wellington with Faithway Movers, and overall, I had a good experience.

They were very communicative and helpful throughout the process, and I really appreciated how accommodating they were when we had some additional items at the last minute. They were able to take the extra stuff for a reasonable additional cost, which made the move much easier for us.

All the staff we dealt with were kind and helpful. They also helped us arrange everything properly in our storage unit, which we really appreciated.

The rates were reasonable as well. The only area where I think there could be some improvement is in handling the boxes and fragile items. A few of our boxes were torn, and unfortunately, some of the glasses that were clearly marked as fragile were broken during the move. I would just recommend packing fragile items very securely as an extra precaution, and hopefully the team can take a little more care with items marked fragile.

Other than that, we had no major issues and were happy with the service. I would definitely recommend Faithway Movers, and I hope they continue with their good communication and helpful service while taking a little extra care with customers’ belongings.

Punctuality on pick very good. 3 staff did a good job.
Arranged time on delivery was 4 hours late, with only 2 staff made it long and inefficient with the 2 guys becoming tired .
They did move things to furniture positions as requested.
Overall 7/10.
Thanks.
Bill

A very good service in moving my belongings down south. With my own travel, dress boots were left in a cupboard on the Intercity coach and are now in the Auckland depot. But I digress.

I'm thankful for choosing Faithway Movers and having the assistance of Mangal. Jazz , drivers and handlers.
Grant.

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Mangal turned up with a small truck and said (to my elderly parents) that the Kauri unit was too tall for his truck. The advert specifies that the unit breaks into two parts, but Mangal did not bother to read that . When I spoke to him on the phone, he said he had not considered that the unit breaks into two parts, but he had already left taking no furniture with him.
The 8-seater table that he also did not take because he did not have enough room, he also said was too big. I am not sure how you get a smaller 8-seater table as seats are fairly standard size.

My house has sold and it leaves me very little time to arrange alternatives before handover.

Would not recommend.

Great service from start to finish. The price was very reasonable, and the loading and unloading were done professionally. Everything was handled with great care and protected really well.

We also added a few small items that we’d forgotten to include on the original list, but there was no extra charge, which was much appreciated.

Overall, a really smooth and hassle-free moving experience. I’d definitely recommend them to friends and family. 👍

Awesome to deal with, they were kind and very helpful. No muck around just get the job done especially for the distances they were awesome. Highly recommend!!

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Great providers, would use again.

Really easy, seamless end to end service. Customer service was quick, organised and friendly. Would definitely use again!

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The guys put in a solid and efficient effort to load our household in a super secure manner. Very strong, diligent people - very impressed !
55 cube truck had ample space for our 3 bedroom plus garage and motorbike move.

Downsides - arrived 45mins after the eta without communicating why.
- one of the guys let our cat out of the bathroom when we explicitly said not to. Unloading - although efficient, was quite careless and our items were thrown on top of each other in the opening of our garage and in walkways. Understandably it was a long day for the movers as they had unloaded a move before loading ours, but we would have expected a bit more care with unloading.

Overall good service, and with a few minor improvements would be a great service.

Thanks

Amazing service. Totally recommend them.

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Positive feedback received, but no comments left.

Fantastic service and good communication

Had the Fellas from Faithway Movers show up for a move from Tauranga to Auckland, Gave me a Call telling me when they were arriving and when they did arrive, They played a good old game of Tetris with my household items and also, and thankfully took my Garden tools even though I forgot to list them. So a huge thank you to the Guys from Faithway, I would recommend them and definitely use them again.

Faithway provided an amazing experience. I booked last minute, and Jazz was understanding and accommodating, making the process hassle-free. The team handled pick-up and drop-off smoothly. Despite a slight delay due to unforeseen circumstances, the team kept me informed. All items were securely packed and arrived safely, without damage. Communication was excellent, and the team was friendly and hardworking. I highly recommend Faithway for moving. Thank you team.

Fantastic service from Faithway Movers Ltd!

I booked my move from Auckland to Tauranga with just one day’s notice, and the team couldn’t have been more accommodating. Communication was excellent, they arrived on time, and the whole move was handled quickly and professionally.

Nothing was too much trouble, including picking up furniture from both my home and a storage unit. The price was very reasonable, especially for the outstanding service and short notice.

A huge thanks to the team for making the move so easy and stress-free; highly recommend!

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Great service, and made the move easy. Thank you for all the help.

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Absolutely terrible, didnt deliever on what was quoted, items were broken and damaged during transport, some items where lost during transport as they switched trucks part way through. Would definitely not recommend them to anyone

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Positive feedback received, but no comments left.

I was abit nervous as never used wise or the removal firm I used. We had bedroom furniture and other items that has to be moved from Christchurch to New Plymouth. It was very easy and straight forward. Very punctual and care taken with our goods. Really recommend and would use again. Thank you greatly appreciated.

Thank you so much for your great support. You and your team have been incredibly helpful throughout the whole process. I really appreciate everything you’ve done. Wishing you and your team all the very best! 👍

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