Furniture And Freight Distribution Group

FFDG was great to deal with, Pamit and his team did a great job from start to finish. 2 Bedroom house move from Auckland to Christchurch. Highly recommended.

Positive feedback received, but no comments left.

Wise website needs some improvements.

Great communication, friendly, kind, efficient and my items arrived in great condition. Would highly recommend.

The team that moved us were hard working and really lively. I would happily recommend them to anyone wanting to do a full house move

I have finally made it into my new home.
I have unpacked everything and now know, a box is missing.
I would like to talk to somebody as soon as possible regarding this.
I knew something wasn’t right when I saw someone else’s box in with my gear. They were asking if if were my box. Things must have got mixed up when they had to swap trucks in the middle of the night.

Very happy with the service Pamit and Nitin provided, excellent communication, they went over and above and I would recommend them to anyone. Nice guys

Did what was asked in terms of executing the relocation. The staff members on the ground doing the move did great.

The management team is shockingly bad, incredibly rude and very one sided. There is no formal documentation provided to ease your nerves or help you understand how they operate. I was nervous about the move, the management team told me only that its all carried out under my risk, basically, that they do not care about some or my concerns and told me to get stuffed, despite the fact that I paid 3100 dollars. I asked for a receipt afterwards that I can provide to IRD (as it forms part of a relocation allowance), they did not even respond. Highly unprofessional, they provide only quotes via email, and really show that they do not care about customers, only about their money. The men working on the ground did take great care with my stuff, they could not have done any better. But the two managers I dealt with did not care about my questions and simply kept telling me its my problem and my risks if they break my stuff.(they did not break anything, but all I wanted to hear was that my stuff is alright, as I will not be at the location at the time of delivery) Without trying to help me understand a few points that are highly important to a person in my position. I rated care of goods one star as well, despite how well the individuals moved my stuff. The reason for it was that they did not help me understand how they take care of goods, told me its my problem if they break something, and that its my problem. And they pushed me almost aggressively to pay up immediately, which I did because they did afterall move my stuff. Despite all my stuff arriving perfectly fine, yhey made it very apparent throughout, management, not the men moving the stuff that they just want the money, and do not care about their customers, their concerns, or movement requirements being the documentation necessary to support my relocation. No contracts, no receipts and no guidance. If I could rate my interaction with the staff moving my stuff, absolute 5 out 5. The manages genuinely however soured my entire experience and ensured the relocation is a stressfull experience despite how much I paid them. Genuinely would not recommend them, and still annoyed that I do not have a receipt to document a 3 thousand dollar transaction. Shocking.

Fantastic communication and extremely fast delivery .

Positive feedback received, but no comments left.

Positive feedback received, but no comments left.

Great service, thank you.

Awesome service

Positive feedback received, but no comments left.

Excellent Service.

Positive feedback received, but no comments left.

My experience was poor. They broke my tv and claimed there was no damage when it was delivered. The stand for the TV was snapped in half, with the other half still screwed into the TV. Not sure if it's related to having the stand snapped off, but it looks like the TV was also dropped on the corner and had cracked the screen. Their handling of the situation was also poor. I will never use this company again and will always warn my friends and family to avoid this company when moving

These guys did a really good job of moving one bedrooms’ worth of furniture and boxes. They had excellent communication making sure to call 20 minutes before arrival and were excellent at making sure all products stacked safely for travel from Auckland to Wellington. Unfortunately, I managed to have more than estimated and whilst sharing a truck with other deliveries this meant an extra charge of $200. This was completely understandable as they allocated based off what you send as an estimate. My advice to anyone booking would be to over estimate how much you will be bringing. Overall, really nice guys and super strong to help lift everything.

Positive feedback received, but no comments left.

Thanks very much guys , much appreciated care and attention.

Absolutely brilliant, efficient, on time, polite and humble service. Top marks all round. Their team assisting me on site were great as well in co-ordination. Nitin & Rohit assited me initially and then 2 more guys joined whome I do not remember the names. Sorry.

They arrived a bit later than first planned, but communicated clearly, and handled the furniture with care. The move was completed efficiently, and the team showed good teamwork throughout. Overall, a smooth and positive experience.

Pamit, Nitin, and team went above and beyond to make sure we got our stuff on time! These guys had the worst luck, poor weather, state highways closed due to massive flooding, and a vehicle breakdown. Instead of delaying the service they drove through the night to ensure that we weren't inconvenienced in any way. I can only recommend them, they were truly excellent.

Positive feedback received, but no comments left.

Positive feedback received, but no comments left.

There were discrepancies with the my inventory list. Pamit understood my 4 bedroom house had alot lesser items than listed. Example: I listed 6 shoes which to me meant 6 boxes for shoes however it was interpreted as 6 pairs of shoes.
As a result I was charged extra for packing up items into boxes.

Be clear with items and possibly follow up with a phone call so everyone understands requirements.

Positive feedback received, but no comments left.

Positive feedback received, but no comments left.

Positive feedback received, but no comments left.

Good time, good comms, not damaged! Thanks