Great movers, very accommodating :)

Thank you very much for providing a great service. The quote was reasonable, communication and pickup and dropoff was smooth and good care was taken with the couches.

Stated I had heavy things to move. Supplied measurements of large shelving units. Assumed incorrectly they'd use one of their 3 trucks with a hoist lift and got sent one without, so spent most of allocated time struggling to lift and load everything a meter up onto the truck deck. Their two staff couldn't lift a lot of the furniture on their own so I had to pay a worker to help (adding another $160 to the job cost for me) and even with 4 of us trying, we still couldn't lift every item. Their trolley broke after moving 2 items. They tried to push items along the deck and into the truck causing a large meter plus deep scratch in one of the black oak shelf units so had to ask them not to scrape my stuff along the truck floor. They dropped a solid wood set of drawers off the trolley, which broke a drawer and is now unusable. I had to pick up all the items out of the garden. the two workers were doing their best with the limited tools they had but wasted a lot of time trying to lift everything as had no hoist. It was all quite rediculous. Therefore, the move was not completed. I tried to arrange with the owner, Yukov, to come back and collect the rest of the items. I suggested a friday at 1pm but he couldnt come then so w mde a time of the following Monday at 3pm (as I didn't finish work until 2.30). He turned up Monday at 1pm and left as I wasn't there. I called him when I'd finished work and saw his message he ad been there at 1, only to be yelled at and verbally abused and told he'd lost money now on the job and to find someone else. I had to hang up. Another curveball was when I asked about the damaged furniture, he said that was on me and to read the small print of the contract which he said says they are not liable for any damage they cause. I was never provided with a contract or a link to one. I still do not have access to this contract should it even exist. I've tried communicating with Wise Move but they do not "do phone conversations" so am facing the long tedious task of back and forwarding with emails.....and getting nowhere thus far. I would not recommend using this freight company. The customer is the least of their priorities.

Great work, I was super impressed with the team, moved our stuff without issue, highly recommended. J.

Fab movers

Positive feedback received, but no comments left.

Good Communication and professional team
Will use them again for my next moving

Great service :)

Honestly, best company I've ever dealt with for moving. Prompt clear communication, quick sensible lads who arrived on time and just got on with the job. Took great care with everything and were happy doing their job. Couldn't recommend any higher

Great guys, would deffinieatly recommend.

The guys were overal great on and absolutely nothing was damaged. The reason I marked them down on on a few things were just small areas for improvement, like not getting any kind of reminder/confirmation email or text between booking and the move date, being late to arrive (although did text to let me know) and the fact the truck was too small to fit everything, so there was a lot more to arrange to transport myself than I was prepared for.

Positive feedback received, but no comments left.

Was a great service, guys arrived on time, we’re very prompt and friendly, would use again

Positive feedback received, but no comments left.

Communication regarding my booking was easy response times were very quick. On the day, Brighton and Matt were very careful with my belongings and made such a great impression. And what an amazing price! I would definitely book through the company again.

Overall, I recommend the service provided by the team. The movers are very careful when handling the furniture and are very pleasant to work with.
It would be better if the estimate of the truck size can be confirmed ahead of time, with better accuracy.

Great service will definitely use again

The mover took great care of our belongings during the entire move. He also assisted and gave us tips on how to move the heavy appliances. On time, efficient, and overall a smooth move for us. Cheers.

These guys were great. They took good care of my belongings transporting them from Auckland to Hamilton and were great with communicating throughout the process. There were a couple other jobs they were doing on the way down and they were great with communicating around it so we'd know when they'd be arriving.

I was very impressed with the communication, service and promptness of delivery. I highly recommend these folks 👌.

What an absolutely awesome team. Arrived with a great positive attitude and nice personalities. W👋ent about the job really efficiently. My team at the other end gave me the same feedback. Well done those young men, such a great example. I can recommend this company, and would use again.

Yakov and his crew were great to deal with, flexible to a change in moving date and professional throughout

Smooth move with these fellas. Great bunch of fellas and bonus it didn’t rain

Friendly staff, got my antique safely very happy

Amazing experience with these movers! They took great care with my furniture and were extremely friendly and professional. Will definitely be recommending their services to others looking for help :)

Positive feedback received, but no comments left.

Yakov and Brian were great! On the day, they communicated that they might be running late due to staffing issues and ended up being right on time as scheduled. Super easy to work with and made the move easy.

Excellent. Prompt, friendly, did a great job.

highly recommend

Positive feedback received, but no comments left.