Hamilton Movers Limited

Delivery of car from North Is to South. Sadly there was not much communication in regards to the car delivery. I only knew the car was picked up from delivery address from the person at property. I had to ring and message movers to find out that it had been picked up on the Wednesday night as the transaction was put as high because I really needed the vehicle so could possibly expect it on Monday. I called again on the Friday and got through in the afternoon and was able to confirm if my deposit had been received, was also told would receive a call between 5-8pm that night in regards to the delivery/ferry crossing. Never received a call. Rang Monday morning and was told would be delivered Wednesday due to delays- which I understood as it was terrible weather that weekend. Got a text Tuesday at 9pm saying delivery between 12-2pm. Got the call Wednesday in regards to delivery address I had provided. It was a large car park so plenty of room to off load. The car was unloaded 2 blocks over in a small car park behind the 4 square which is abit tight and pokey. I walked over and met the truck driver and picked it up from there.
The people I spoke to were lovely and I am grateful for the service that they provided. I just feel that a little more effort into communication even in the form of a text message could go a long way in keeping clients informed especially when the weekend is approaching and arrangements have to be made to get to the delivery address etc. Thank you.

very delayed for delivery😞😞😞

Terrible and said will refund money but not happened

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Really happy with the service thanks

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Terrible service, no communication
Constantly lied to about the were abouts of the vehicle. They drove the vehicle on the rd to their depot when the vehicle was not road legal.

Absolutely amazing team. They worked so fast and were so friendly.
Our furniture arrived in amazing time with no damage

Delivered my spa damaged, then ghosted me 😟

I was very impressed with all aspects of Hamilton’s Movers service. A very easy & positive experience getting my car relocated from Auckland to Queenstown thank you.

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This was a tough move in horrendous weather across the Cook Strait. They did it wonderfully. Showed up on time and communicated really well.

GREAT SERVICE - HIGHLY RECOMMEND TO USE THEM :)

Good Communication, good price. Job well done !

Very happy thank you.

Great to work with

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William (Tetris master) and Peter did an amazing job of packing everything into the pick up truck. All the gear was transferred to another truck and unfortunately not repacked well resulting in damage to a number of items.

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Super simple move. No hassle and super friendly team. Won't hesitate to use them again in the future.

Accidentally drove on the lawn…eek…but nice guys, worked so so hard. Only a few things broken, all cheaply made stuff not designed to travel. Kind, considerate people who were lovely to work with. I wish they’d put the boxes in the named rooms but I forgot to label the rooms and I wasn’t at the new house to direct so it was a bit haphazard. Mostly my fault. I listed all my items in the quote, I uploaded photos of every room and we had actually taken a lot of the outdoor items on our own the day before on a trailer however, the truck was too small to fit everything. We ended up doing around 10 trips with the trailer and 5 trips in the car after they left. Also, the original quote said three guys but only two showed up. It was hard for them but that part didn’t really affect us other than taking a bit longer. Overall, I was happy with who showed up but disappointed the truck was too small for the job.

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No communication re. pickup and delivery times (I rang company several times but no ETA.) Seller and I waited at home all day. Eventually delivered at approx 10pm at night in pouring rain. Delivery van totally inappropriate/ inadequate (no space) for safely/carefully moving beds, in my case a queen. Nothing like the vehicles shown on the site. One delivery guy not two. Base and mattress forced out through side door ripping base fabric. Thankfully seller enclosed mattress in original plastic cover. Base, however, was soaked. Mud traipsed all over carpet.
In this instance, a thoroughly unprofessional 'backyard' service.

Excellent service, most helpful and cooperative

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