NZ Home Movers LTD (JTL)

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# WINZ Authorized Supplier
#Trade me Deliveries
#Moving
#Deliveries
#Storage
#City to City moves ( entire country)



We are a Fast, Professional and Door to Door Delivery Services company based in Auckland and Christchurch- but cover the whole of New Zealand.

With Different Vans ( Hiace / Transit / Express Run) and a 4 Trucks , we are a step ahead with our competitors when it comes to service deliveries.

A local NZ family oriented business which knows and understands its core values and would value your business. Ask our staff, and they will tell you why they enjoy working for us. A fair company , local and NZ owned and operated, which pays its taxes and wages on time , everytime.

We offer fast and friendly service at a reasonable price which is 100% focused on its customers.

Services Offered:
#WINZ Quote
#Inter City Move
# Any Pick ups or drop off including Pallets
# Deliveries
# Flat Shifts / Removals
#Custom Deliveries
#Local Store Purchases (Collection and Delivery)
# Dangerous goods ( We have all necessary licenses required)
#Fragile Items
#Single item to Multiple item drops


We offer EFTPOS / VISA services as well with full GST Receipt provided upon request.

WINZ Quotes. - Registered WINZ Supplier

INSURANCE:

All goods carried at owners risk unless you organize insurance first


Full Carriers Liability Insurance is included on most deliveries as well. Needs to be pre arranged with us before and will be extras.
(Conditions Apply - in Transit only)


STORAGE
We can store your items as well if you need temporary storage. Storage options avilable in Auckland, Wellington and Christchurch



TERMS AND CONDITIONS OF CARRIAGE :

Note:

* All Removals are to be packed and ready to go.

*We don't assemble or disassemble. Nor take whiteware off the cabinets or whatso ever.


Our staff are happy to assist putting furniture in rooms where needed but all done at owners risk. No liability taken .No assembly or dis assembly.

Television Sets
Please note:
TVs which are not in a box, don't qualify for Goods in Transit insurance if damaged.
Customers responsibility to box ( ALL CARE TAKEN BUT)

MIRRORS
ALL MIRRORS ARE TO BE PROFESSIONALLY PACKED.
WE DONT TAKE ANY RESPONSIBILITY IF BROKEN / CRACKED.
FOR MIRRORS AS THEY ARE VERY FRAGILE.WE WILL TRY OUR BEST THOUGH.NO CLAIMS CONSIDERED.


Terms and Conditions

Cancellations
In the event of Cancellations or change of mind the following applies:

Pickup Cancellations 72 hours or earlier :
30% of full booking costs

Pickup cancellations 24 to 72hours prior to pick up or : 50 % charge of total costs

Pickup cancellations 24 hrs or less: 100% liability of full costs

SOUTH ISLAND BOOKINGS
if a ferry has been booked, and customer cancels , then the customer is liable for full ferry costs, plus any cancellations as above will apply too.

When booking :
_ please note quotes are for inventory list mentioned in wise move. We don't charge by hour but according to inventory list provided by you. Anything extra will be extra charge, or left behind

By accepting the quote, you agree to our terms and conditions.
UNPAID BILLS WILL BE REFERED TO COLLECTION AGENCIES FOR .COLLECTION ( ALL COSTS TO BE BOURNE BY CUSTOMER)

Reviews

9.8
Exceptional
From 445 reviews
Communication
10
Punctuality
10
Care of Goods
10
Professionalism
10
10
Wilson
Review has no comments.
Reviewed 10 hours ago
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10
Ritesh
Hassle free
Friendly driver
💯 percent recommended
Reviewed 12 hours ago
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10
Kai
Superb communication. Excellent adaptability. Great care and wrapping of our goods. Great price. Would do business with again 👍
Reviewed 21 hours ago
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10
Sarah
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Reviewed 21 hours ago
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9.5
Andrew
Second time I have used them and they have been excellent once again
picked up and dropped off when they said they would.
Will use them again.
Reviewed 2 days ago
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10
Tony
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Reviewed 2 days ago
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10
Masa
The team was so efficient and friendly!!
Arrived accurately on time and loaded and unloaded perfectly.
Awesome job.
We will ask again!!
Thanks.
Reviewed 2 days ago
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10
Nick
recommended
Reviewed 2 days ago
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10
Jan
Highly recommended, open minded to alternations and did everything to make it work. Friendly, hard working and professional team!
Reviewed 3 days ago
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10
Sam
Awesome job guys cheers
Reviewed 3 days ago
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10
Jon
The team was great from start to finish. I would recommend. Thank you Jerald and Storm.
Reviewed 4 days ago
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9.5
Gudrun
Great help in problem solving as I underestimated the amount we had to move.
Reviewed 4 days ago
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7.0
Amanda
Overall the move went well but a few things could have been improved. On move out day, the movers showed up without a hand truck. Thankfully my partner had bought one the day before so they used ours or it would have taken much longer than expected. Communication was quick and good until delivery day. The movers were running a few hours late but no one let us know until we reached out and were given the drivers phone number. Everything arrived without damage.
Reply from NZ Home Movers LTD (JTL)
Thanks for the feedback Amanda. I don't usually reply to reviews, but this review made me reply.

Hand truck was in the truck, but your partner mentioned that you guys had one in the house, thus my boys used that. No harm in that i guess. Don't have to make this an issue.

In terms on your final delivery:

please note you had asked for 2 weeks storage, and i had that stored for you here in Wellington.

I had before your booking confirmation advised you that we will need approx. a full week to two weeks notice to know a delivery date.

you mailed 4 days prior to move asking if it can be delivered. I had advised you that a truck is returning from Christchurch that Saturday morning and once it docks in wellington, the truck will straightaway come and do your delivery. Not our fault , if the ferry was an hr late. This happens, but you just cant be patient. And you should honestly be thankful that we did this for you last minute.

Glad to hear NOTHING DAMAGED. We strive for our best in keeping customers belongings safe. DO note that we had to handle your items 4 times, laod up in Auckland, offload in storage in wellington, reload from storage, and unload lastly in your new flat.

enjoy wellington
Reviewed 4 days ago
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10
Raven
Amazing, thanks so much for such a quick and easy delivery.
Reviewed 4 days ago
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7.5
Johan
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Reviewed 4 days ago
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10
Maree
Highly recommend thank you
Reviewed 5 days ago
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10
Greg
Great communication and service. Good pricing.
Will use again.😀
Reviewed 1 week ago
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10
Isadora
These guys did an amazing job! They did a very large minute delivery from North to South Island and we received our items in only two days! They don’t muck around for sure, professional and pleasant workers to deal with. Fantastic communication. Highly recommend. A+++++++
Reviewed 1 week ago
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9.5
Enosh
10
Veronica
Excellent service
Reviewed 1 week ago
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10
Ruiz
Jared and his team have been great, proactive and very professional!
Reviewed 1 week ago
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10
Jatinder
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Reviewed 1 week ago
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10
Rhys
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Reviewed 1 week ago
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10
Myken
George and team were amazing. Top communication, very accommodating and our bed turned up in top condition. Highly recommend! Thanks guys
Reviewed 1 week ago
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10
Marixelle
Very friendly and professional team! Excellent with communication. Highly recommended
Reviewed 1 week ago
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9.5
Lawrence
Great hasslefree move and amazing service. Would recommend these guys for anyone looking at a moving service
Reviewed 1 week ago
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10
Bevin
Excellent service 😀
Reviewed 1 week ago
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10
Don
Great service !!
Reviewed 1 week ago
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10
Hannah
Really great experience, my partner and I were so impressed with the team and the efficiency of the company. Would highly recommend to anyone and would use this company again- so much better than using a generic moving company. Thanks heaps Jerald and team 😊
Reviewed 1 week ago
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10
Sp
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Reviewed 1 week ago
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