NZ Home Movers LTD (JTL)
- New Zealand
- Rated 9.8 (Exceptional)
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WEEKLY TRIPS FROM AUCKLAND TO DUNEDIN AND RETURN - ALL CITIES IN BETWEEN # WINZ Authorized Supplier
# Trade Me Deliveries
# Moving
# Deliveries
# Storage
# City to City moves (entire country)
NZ Home Movers Limited
Over 2600 Jobs on Wise Move Alone.
We are a fast, professional, and door-to-door delivery service company based in Auckland and Christchurch, but we cover the whole of New Zealand.
With different vans (Hiace / Transit / Express Run) and 5 trucks, we are one step ahead of our competitors when it comes to service deliveries.
As a local, NZ family-owned business, we understand and value our core values and we would appreciate your business. (See our reviews.)
Our staff will tell you why they enjoy working with us. We are a fair company, locally owned and operated in NZ, and we pay our taxes and wages on time, every time.
We offer fast and friendly service at a reasonable price, with 100% focus on our customers.
Services Offered:
# WINZ Quote
# Inter-City Move
# Any Pickups or Drop-offs (including pallets)
# Flat Shifts / Removals
# Custom Deliveries
# Local Store Purchases (Collection and Delivery)
# Dangerous Goods (with all necessary licenses)
# Fragile Items
# Single or Multiple Item Drops - NATIONWIDE
We also offer EFTPOS / VISA services with a GST receipt available on request.
WINZ Quotes - Registered WINZ Supplier.
STORAGE:
We also provide storage options in Auckland, Wellington, and Christchurch for temporary storage needs.
TERMS AND CONDITIONS WHEN BOOKING VIA Wise Move - PLEASE READ CAREFULLY BEFORE BOOKING - Updated June 2021
1. All deposits are non-refundable unless the job is canceled by us. This is to compensate for the time and dates reserved specifically for your job. If NZ Home Movers (JTL) cancels the job due to unforeseen circumstances, your deposits will be fully refunded.
2. Please ensure your Wise Move inventory is as accurate as possible. We allocate trucks based on this estimate and failure to list all goods may result in additional charges or items being left behind. Last-minute capacity is often sold at a premium.
3. ALL GOODS ARE CARRIED AT THE OWNERS' RISK. WE DO NOT ACCEPT CLAIMS.
4. Goods carried into the property are taken at the owners' risk. We do not accept any liability for damages to the property at either end.
INSURANCE:
Personal effects, electronics, and household goods are deemed to be transported at the OWNERS' RISK and we do not accept claims pursuant to the Carriage of Goods Act 2015.
Should we be deemed responsible for intentionally damaging or losing items, our maximum liability will be your $200 home and contents insurance excess. You will be asked to file a claim.
We can also arrange Carrier's Liability Insurance.
* Needs to be pre-arranged with us and will incur extra costs, arranged through a third party.
* Maximum Claim for Carrier's Liability: $300 per item (beyond repair) if insurance is added.
Moving Day:
* All removals must be packed and ready to go.
* We do not assemble or disassemble furniture or move whiteware off cabinets.
* Our staff can assist in putting furniture in rooms, but this is done at the owners' risk. No liability is taken. No assembly or disassembly is included.
Television Sets:
Please note:
TVs that are not in a box are not covered by our Goods in Transit insurance if damaged. It is the customer's responsibility to box the TV (WE TAKE ALL CARE BUT).
MIRRORS:
ALL MIRRORS SHOULD BE PROFESSIONALLY PACKED. WE ARE NOT RESPONSIBLE FOR DAMAGES. WE WILL DO OUR BEST BUT NO CLAIMS WILL BE CONSIDERED.
Packed Boxes:
Please note that the maximum weight for an item is 20kg, according to OHS regulations. Customers often pack boxes that weigh 40 or 50kg, which is not acceptable. In such cases, we will not accept any claims for damages. It is the customer's responsibility to pack boxes weighing no more than 20kg and with a maximum size of 50cm x 50cm.
Packaging:
All goods are to be packaged and ready to go on Pickup Day. If goods are not packaged, we may cover them with moving blankets for the journey, but no claims will be accepted if furniture /item is damaged or arrives dirty.
Car / Bike / Motorbike Parts:
We do not accept claims for second-hand parts or fittings.
Chest of Drawers:
All chests and drawers must be empty and not filled with clothes or belongings. This makes it harder to lift and increases the risk of breakage during long trips. No claims will be accepted if boxes are filled.
Terms and Conditions for Cancellations:
In the event of cancellations or change of mind, the following applies:
Pickup cancellations 96 hours or earlier:
40% of the full booking cost.
Pickup cancellations 24 to 96 hours prior to pickup:
50% of the total cost.
Pickup cancellations 24 hours or less:
100% of the full cost.
The customer will be billed accordingly and must pay within 2 days. Failure to do so will result in the matter being referred to a debt collection agency such as Baycorp. We will also bill Wise Move for their 15% commission and any cancellation costs.
SOUTH ISLAND BOOKINGS:
If a ferry has been booked and the customer cancels, they will be liable for the full ferry costs. The above cancellation policy also applies.
When booking:
Please note that quotes are based on the inventory list provided on the Wise Move platform. We do not charge by the hour but according to the list provided by the customer. Any additional items will incur extra charges or may be left behind.
PAYMENTS:
Payments must be made on or before the delivery day. No other terms are allowed.
CREDIT CARD payments have a surcharge ad imposed by banks 2.5 to 3.5 %
Unpaid Bills:
Unpaid bills will be referred to collection agencies for collection. All costs will be borne by the customer.
"BY ACCEPTING THIS QUOTE ON Wise Move, YOU AGREE TO OUR TERMS AND CONDITIONS."
Services
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Verified
- Identity
- Proof of address
- Phone number
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Supermover
Highly rated and committed to providing the greatest service
-
Completed 3015 jobs
- Driven over 2,031,270km
- Has 112 active quotes now
9.8
Exceptional
From 2277 reviews
Communication
9.5
Punctuality
10
Care of Goods
9.5
Professionalism
10
10
Ray
Christchurch
Report review
10
Christ
Christchurch
Report review
10
Samantha
Auckland
Positive feedback received, but no comments left.
Reviewed
2 days ago
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10
Scott
Buckland
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10
Vadim
Auckland
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10
Vinodh
Auckland
Had my items moving from Auckland to Wellington. Great communication, very prompt. They were on time for pickup and delivery. Thanks guys. Appreciate Rohan for all his support.
Reviewed
4 days ago
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10
Aryan
Wellington
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9.5
Rachel
Rangiora
Great communication. I asked for certain price and they agreed. Notified me when ferry was running late. And then again with delivery time. Definitely use these guys again!
Reviewed
4 days ago
Report review
10
Emma
Auckland
Jerald and his team were an absolute breeze to deal with from start to finish. Unavoidable delays (canceled ferries!) were communicated quickly. Would definitely recommend to anyone looking to do an interisland shift. 10/10. Thank you so much team!
Reviewed
4 days ago
Report review
10
Don
Christchurch
Very good communication! Will definitely be in touch for future moves. Thank you so much!!
Reviewed
5 days ago
Report review
10
Nina
Auckland
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10
Jess
Blenheim
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9.5
Julie
Porirua
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10
Suhail
Wellington
Great communication, everything was transported with care and for a great price. Thanks so much!
Reviewed
1 week ago
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10
Patel
Christchurch
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10
Regan
Wellington
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9.5
Vicki
Christchurch
Really easy transaction. Good communication all round. Thank you.
Reviewed
1 week ago
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10
Stephen
Takanini
Very pleased with the whole process
Reviewed
1 week ago
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10
Sarah
Auckland
Thanks Jerald and team for an stress-free move. Competitive pricing, goods picked up on time and delivered promptly without any issues. Five stars!
Reviewed
1 week ago
Report review
10
Matthew
Wellington
I recently used NZ Home Movers for my relocation, and I couldn't be happier with the service. From start to finish, they were exceptional. What truly stood out was their lightning-fast next-day delivery – it was unbelievably efficient. They were also incredibly accommodating to my specific needs and requests, making the entire process stress-free. Clear and consistent communication was another major plus, keeping me informed every step of the way. The packing team worked with impressive speed and efficiency. If you're looking for a reliable and efficient moving company, NZ Home Movers is the way to go!
Reviewed
1 week ago
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10
Simon
Christchurch
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10
Tamara
Upper Hutt
Absolutely amazing & fast. Faith is an organisational wizard ! I moved from Wellington to Christchurch. Pick up was on time and delivery was extremely fast! Very happy, I felt very well looked after thanks to the whole team!
Reviewed
1 week ago
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10
Wendy
Auckland
Great communication and service, will use again! 😎
Reviewed
1 week ago
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10
Michael
Auckland
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10
Joyce
New Plymouth Airport
Fantastic service, reliable, excellent communication, thoroughly recommend!
Reviewed
1 week ago
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10
Mark
Kumeū
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10
Krishna
Auckland
Positive feedback received, but no comments left.
Reviewed
1 week ago
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10
Kate
Wellington
Jerald and the team were fantastic! Great communication and lovely to work with. Felt like they went above and beyond to help us with our move - Highly recommend!
Reviewed
1 week ago
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10
Bhushan
New Plymouth
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10
Lindon
Whangārei
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