NZ Home Movers LTD (JTL)

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WEEKLY TRIPS FROM AUCKLAND TO DUNEDIN AND RETURN - ALL CITIES IN BETWEEN

# WINZ Authorized Supplier
# Trade Me Deliveries
# Moving
# Deliveries
# Storage
# City to City moves (entire country)



NZ Home Movers Limited

Over 2200 Jobs on Wise Move Alone.

We are a fast, professional, and door-to-door delivery service company based in Auckland and Christchurch, but we cover the whole of New Zealand.

With different vans (Hiace / Transit / Express Run) and 5 trucks, we are one step ahead of our competitors when it comes to service deliveries.

As a local, NZ family-owned business, we understand and value our core values and we would appreciate your business. (See our reviews.)

Our staff will tell you why they enjoy working with us. We are a fair company, locally owned and operated in NZ, and we pay our taxes and wages on time, every time.

We offer fast and friendly service at a reasonable price, with 100% focus on our customers.

Services Offered:
# WINZ Quote
# Inter-City Move
# Any Pickups or Drop-offs (including pallets)
# Flat Shifts / Removals
# Custom Deliveries
# Local Store Purchases (Collection and Delivery)
# Dangerous Goods (with all necessary licenses)
# Fragile Items
# Single or Multiple Item Drops - NATIONWIDE


We also offer EFTPOS / VISA services with a GST receipt available on request.

WINZ Quotes - Registered WINZ Supplier.

STORAGE:
We also provide storage options in Auckland, Wellington, and Christchurch for temporary storage needs.

TERMS AND CONDITIONS WHEN BOOKING VIA Wise Move - PLEASE READ CAREFULLY BEFORE BOOKING - Updated June 2021

1. All deposits are non-refundable unless the job is canceled by us. This is to compensate for the time and dates reserved specifically for your job. If NZ Home Movers (JTL) cancels the job due to unforeseen circumstances, your deposits will be fully refunded.

2. Please ensure your Wise Move inventory is as accurate as possible. We allocate trucks based on this estimate and failure to list all goods may result in additional charges or items being left behind. Last-minute capacity is often sold at a premium.

3. ALL GOODS ARE CARRIED AT THE OWNERS' RISK. WE DO NOT ACCEPT CLAIMS.

4. Goods carried into the property are taken at the owners' risk. We do not accept any liability for damages to the property at either end.


INSURANCE:

Personal effects, electronics, and household goods are deemed to be transported at the OWNERS' RISK and we do not accept claims pursuant to the Carriage of Goods Act 2015.

Should we be deemed responsible for intentionally damaging or losing items, our maximum liability will be your $200 home and contents insurance excess. You will be asked to file a claim.


We can also arrange Carrier's Liability Insurance.
* Needs to be pre-arranged with us and will incur extra costs, arranged through a third party.
* Maximum Claim for Carrier's Liability: $300 per item (beyond repair) if insurance is added.

Moving Day:
* All removals must be packed and ready to go.
* We do not assemble or disassemble furniture or move whiteware off cabinets.
* Our staff can assist in putting furniture in rooms, but this is done at the owners' risk. No liability is taken. No assembly or disassembly is included.

Television Sets:
Please note:
TVs that are not in a box are not covered by our Goods in Transit insurance if damaged. It is the customer's responsibility to box the TV (WE TAKE ALL CARE BUT).

MIRRORS:
ALL MIRRORS SHOULD BE PROFESSIONALLY PACKED. WE ARE NOT RESPONSIBLE FOR DAMAGES. WE WILL DO OUR BEST BUT NO CLAIMS WILL BE CONSIDERED.


Packed Boxes:
Please note that the maximum weight for an item is 20kg, according to OHS regulations. Customers often pack boxes that weigh 40 or 50kg, which is not acceptable. In such cases, we will not accept any claims for damages. It is the customer's responsibility to pack boxes weighing no more than 20kg and with a maximum size of 50cm x 50cm.

Packaging:
All goods are to be packaged and ready to go on Pickup Day. If goods are not packaged, we may cover them with moving blankets for the journey, but no claims will be accepted if furniture /item is damaged or arrives dirty.

Car / Bike / Motorbike Parts:

We do not accept claims for second-hand parts or fittings.

Chest of Drawers:
All chests and drawers must be empty and not filled with clothes or belongings. This makes it harder to lift and increases the risk of breakage during long trips. No claims will be accepted if boxes are filled.


Terms and Conditions for Cancellations:

In the event of cancellations or change of mind, the following applies:

Pickup cancellations 96 hours or earlier:
40% of the full booking cost.

Pickup cancellations 24 to 96 hours prior to pickup:
50% of the total cost.

Pickup cancellations 24 hours or less:
100% of the full cost.

The customer will be billed accordingly and must pay within 2 days. Failure to do so will result in the matter being referred to a debt collection agency such as Baycorp. We will also bill Wise Move for their 15% commission and any cancellation costs.

SOUTH ISLAND BOOKINGS:

If a ferry has been booked and the customer cancels, they will be liable for the full ferry costs. The above cancellation policy also applies.

When booking:
Please note that quotes are based on the inventory list provided on the Wise Move platform. We do not charge by the hour but according to the list provided by the customer. Any additional items will incur extra charges or may be left behind.

PAYMENTS:
Payments must be made on or before the delivery day. No other terms are allowed.


Unpaid Bills:
Unpaid bills will be referred to collection agencies for collection. All costs will be borne by the customer.


"BY ACCEPTING THIS QUOTE ON Wise Move, YOU AGREE TO OUR TERMS AND CONDITIONS."

Reviews

9.8
Exceptional
From 1834 reviews
Communication
9.5
Punctuality
10
Care of Goods
9.5
Professionalism
10
9.5
Carlin
Auckland
Positive feedback received, but no comments left.
Reviewed 1 hour ago
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10
Jimseu
Palmerston North
Great service
Reviewed 22 hours ago
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8.5
Graeme
Christchurch
Positive feedback received, but no comments left.
Reviewed 2 days ago
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10
Andrew
Wellington
Positive feedback received, but no comments left.
Reviewed 2 days ago
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10
Jenny
Rukuhia
Fabulous kind helpful service. Thank you
Reviewed 2 days ago
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10
P
Auckland
Positive feedback received, but no comments left.
Reviewed 2 days ago
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9.0
Bryan
Pukekohe
Absolutely great service
Reviewed 2 days ago
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10
Natasha
Auckland
Positive feedback received, but no comments left.
Reviewed 3 days ago
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10
Tom
Wellington
10
Jilly
Palmerston North
Positive feedback received, but no comments left.
Reviewed 3 days ago
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10
Sarah
Wellington
Amazing company to deal with and prompt delivery.
Reviewed 4 days ago
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10
Amiria
Auckland
Great highly recommended
Reviewed 4 days ago
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10
Emma
Porirua
5 stars - thanks team!
Reviewed 5 days ago
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10
Tommy
Auckland
Positive feedback received, but no comments left.
Reviewed 5 days ago
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10
Phil
Richmond
Very grateful for the job done by Jerald and his team. On time, good comms and good care taken of our items. Would definitely work with them again.
Reviewed 6 days ago
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10
Vinnie
Christchurch
11/10 highly recommended
Reviewed 1 week ago
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10
Finley
Auckland
Positive feedback received, but no comments left.
Reviewed 1 week ago
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10
Sacha
Nelson
These folks were awesome - pickup of a large trademe item from nelson, delivered to waikanae - easy to communicate with, turned up when they said they would, goods cared for in transit.
Reviewed 1 week ago
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10
Ross
Auckland
Excellent service from start to finish.
Reviewed 1 week ago
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10
Eskett
Lower Hutt
Very happy with the service from NZ Movers. Kept in contact and delivered on time as promised. Would definitely recommend.
Reviewed 1 week ago
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9.5
Holly
Wellington
Positive feedback received, but no comments left.
Reviewed 1 week ago
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9.0
Iain
Auckland
Easy and simple. Delivered on time in good condition as promised!
Reviewed 1 week ago
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10
Christ
Auckland
Positive feedback received, but no comments left.
Reviewed 1 week ago
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9.5
Paul
Auckland
Positive feedback received, but no comments left.
Reviewed 1 week ago
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9.5
Stevej
Whangamatā
Positive feedback received, but no comments left.
Reviewed 1 week ago
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10
Yves
Timaru
A+++ thank you for completing this delivery despite the extra requests
Reviewed 2 weeks ago
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10
Georgia
Wellington
Positive feedback received, but no comments left.
Reviewed 2 weeks ago
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10
Ingatk
Nelson
Positive feedback received, but no comments left.
Reviewed 2 weeks ago
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10
Mitchell
Wellington
Amazing service! So grateful to the team for making our move from Wellington to Auckland as stress free as possible.
Reviewed 2 weeks ago
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10
Isaac
Levin
Good lads
Reviewed 2 weeks ago
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