NZ Home Movers LTD (JTL)
- New Zealand
- Rated 9.8 (Exceptional)
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(All Covered. No Hassle.)
WEEKLY TRIPS FROM AUCKLAND TO DUNEDIN AND RETURN - ALL CITIES IN BETWEEN # WINZ Authorized Supplier
# Trade Me Deliveries
# Moving
# Deliveries
# Storage
# City to City moves (entire country)
NZ Home Movers Limited
Over 2200 Jobs on Wise Move Alone.
We are a fast, professional, and door-to-door delivery service company based in Auckland and Christchurch, but we cover the whole of New Zealand.
With different vans (Hiace / Transit / Express Run) and 5 trucks, we are one step ahead of our competitors when it comes to service deliveries.
As a local, NZ family-owned business, we understand and value our core values and we would appreciate your business. (See our reviews.)
Our staff will tell you why they enjoy working with us. We are a fair company, locally owned and operated in NZ, and we pay our taxes and wages on time, every time.
We offer fast and friendly service at a reasonable price, with 100% focus on our customers.
Services Offered:
# WINZ Quote
# Inter-City Move
# Any Pickups or Drop-offs (including pallets)
# Flat Shifts / Removals
# Custom Deliveries
# Local Store Purchases (Collection and Delivery)
# Dangerous Goods (with all necessary licenses)
# Fragile Items
# Single or Multiple Item Drops - NATIONWIDE
We also offer EFTPOS / VISA services with a GST receipt available on request.
WINZ Quotes - Registered WINZ Supplier.
STORAGE:
We also provide storage options in Auckland, Wellington, and Christchurch for temporary storage needs.
TERMS AND CONDITIONS WHEN BOOKING VIA Wise Move - PLEASE READ CAREFULLY BEFORE BOOKING - Updated June 2021
1. All deposits are non-refundable unless the job is canceled by us. This is to compensate for the time and dates reserved specifically for your job. If NZ Home Movers (JTL) cancels the job due to unforeseen circumstances, your deposits will be fully refunded.
2. Please ensure your Wise Move inventory is as accurate as possible. We allocate trucks based on this estimate and failure to list all goods may result in additional charges or items being left behind. Last-minute capacity is often sold at a premium.
3. ALL GOODS ARE CARRIED AT THE OWNERS' RISK. WE DO NOT ACCEPT CLAIMS.
4. Goods carried into the property are taken at the owners' risk. We do not accept any liability for damages to the property at either end.
INSURANCE:
Personal effects, electronics, and household goods are deemed to be transported at the OWNERS' RISK and we do not accept claims pursuant to the Carriage of Goods Act 2015.
Should we be deemed responsible for intentionally damaging or losing items, our maximum liability will be your $200 home and contents insurance excess. You will be asked to file a claim.
We can also arrange Carrier's Liability Insurance.
* Needs to be pre-arranged with us and will incur extra costs, arranged through a third party.
* Maximum Claim for Carrier's Liability: $300 per item (beyond repair) if insurance is added.
Moving Day:
* All removals must be packed and ready to go.
* We do not assemble or disassemble furniture or move whiteware off cabinets.
* Our staff can assist in putting furniture in rooms, but this is done at the owners' risk. No liability is taken. No assembly or disassembly is included.
Television Sets:
Please note:
TVs that are not in a box are not covered by our Goods in Transit insurance if damaged. It is the customer's responsibility to box the TV (WE TAKE ALL CARE BUT).
MIRRORS:
ALL MIRRORS SHOULD BE PROFESSIONALLY PACKED. WE ARE NOT RESPONSIBLE FOR DAMAGES. WE WILL DO OUR BEST BUT NO CLAIMS WILL BE CONSIDERED.
Packed Boxes:
Please note that the maximum weight for an item is 20kg, according to OHS regulations. Customers often pack boxes that weigh 40 or 50kg, which is not acceptable. In such cases, we will not accept any claims for damages. It is the customer's responsibility to pack boxes weighing no more than 20kg and with a maximum size of 50cm x 50cm.
Packaging:
All goods are to be packaged and ready to go on Pickup Day. If goods are not packaged, we may cover them with moving blankets for the journey, but no claims will be accepted if furniture /item is damaged or arrives dirty.
Car / Bike / Motorbike Parts:
We do not accept claims for second-hand parts or fittings.
Chest of Drawers:
All chests and drawers must be empty and not filled with clothes or belongings. This makes it harder to lift and increases the risk of breakage during long trips. No claims will be accepted if boxes are filled.
Terms and Conditions for Cancellations:
In the event of cancellations or change of mind, the following applies:
Pickup cancellations 96 hours or earlier:
40% of the full booking cost.
Pickup cancellations 24 to 96 hours prior to pickup:
50% of the total cost.
Pickup cancellations 24 hours or less:
100% of the full cost.
The customer will be billed accordingly and must pay within 2 days. Failure to do so will result in the matter being referred to a debt collection agency such as Baycorp. We will also bill Wise Move for their 15% commission and any cancellation costs.
SOUTH ISLAND BOOKINGS:
If a ferry has been booked and the customer cancels, they will be liable for the full ferry costs. The above cancellation policy also applies.
When booking:
Please note that quotes are based on the inventory list provided on the Wise Move platform. We do not charge by the hour but according to the list provided by the customer. Any additional items will incur extra charges or may be left behind.
PAYMENTS:
Payments must be made on or before the delivery day. No other terms are allowed.
Unpaid Bills:
Unpaid bills will be referred to collection agencies for collection. All costs will be borne by the customer.
"BY ACCEPTING THIS QUOTE ON Wise Move, YOU AGREE TO OUR TERMS AND CONDITIONS."
Services
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Verified
- Identity
- Proof of address
- Phone number
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Supermover
Highly rated and committed to providing the greatest service
-
Completed 2503 jobs
- Driven over 1,657,130km
- Has 133 active quotes now
Reviews
9.8
Exceptional
From 1907 reviews
Communication
9.5
Punctuality
10
Care of Goods
9.5
Professionalism
10
10
Acushl
Huirangi
Report review
10
Ravi
Oamaru
Recommend people to use wise move. There service and communication is very well recommended.
Reviewed
3 days ago
Report review
10
Emma
Christchurch
A highly recommended team who do an amazing job picking up & dropping off my TradeMe finds from all around NZ!
Reviewed
4 days ago
Report review
10
Stacey
Christchurch
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10
Chen
Christchurch
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10
Shaunr
Whangaparāoa
Jerald was brilliant to deal with excellent communication and made the whole thing very painless and drama free. Would happily use this service again and I no doubt will. Thanks again guys
PS: The Guitar is an absolute Weapon 👍
PS: The Guitar is an absolute Weapon 👍
Reviewed
5 days ago
Report review
10
Brooke
Rotorua
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10
Manmohan
Upper Hutt
Excellent staff. They handled all items with extreme care. Very happy with the service.
Reviewed
5 days ago
Report review
10
Vermaa
Ngāhinapōuri
Hassle free and straight forward arrangement. No damage to goods. On time for pick up and delivery as agreed. Will use service again without hesitation and can recommend without concern.
Reviewed
5 days ago
Report review
10
Michael
Auckland
Positive feedback received, but no comments left.
Reviewed
5 days ago
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8.0
Kelvin
Auckland
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9.5
Amelia
Auckland
Great service - very efficient, good communication and easy process. Recommend.
Reviewed
5 days ago
Report review
10
Jocaug
New Plymouth
They did an excellent job and we were very happy with the service provided. I would use them again.
Reviewed
6 days ago
Report review
10
Michael
Auckland
Report review
10
Sue
Wellington
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10
Minette
Auckland
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10
Anthea
Auckland
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10
Emma
New Plymouth
Very happy to have this super easy & hassle free service for those TradeMe buys across the country : )
Reviewed
1 week ago
Report review
10
Stabis
Auckland
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10
Kungfu
Auckland
Report review
9.5
Sharma
Dunedin
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10
Hearn
Christchurch
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9.0
Thomso
Inglewood
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10
Jochen
Ruakākā
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10
Vioula
Auckland
Great communication and great service. Was a pleasure to deal with and very happy with our delivery. Thank you!
Reviewed
2 weeks ago
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9.5
Len
Palmerston North
These guys were absolutely fantastic. Turned up on time, loaded and unloaded incredibly quickly and efficiently, and were very amiable.
Absolutely recommend.
Absolutely recommend.
Reviewed
2 weeks ago
Report review
7.0
Vikki
Te Puke
The movers were very fast, efficient and hardworking.
Reply from NZ Home Movers LTD (JTL)
Hi VikkiI am a bit surprised by this review. Everything was on time and place. 3 movers to Waiheke Island instead of 1 as requested.
Timings and goods arrived all in order
Still a 7 ?
Maybe a mistake your end in reviewing us?
Reviewed
2 weeks ago
Report review
10
Kit
Taupaki
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10
Lee
Wellington
Great service and communications once again. Many thanks.
Reviewed
2 weeks ago
Report review
10
Tj
Whangārei
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