NZ Load Moving

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Hi there
Thanks for you review, i am surprised with that kind of review after giving my best service
There are few points which I would like to mention
1. You required 11 or 12qb meter truck in job, but when i went to pick it was more then double around 19qb , which obviously increase job price, you and your husband agree with that
2. Your stuff was not packed at all, even you guys throw clothes, toys, pots etc without packing ( never have that experience before), i told you guys without packing pots it is chances to broken, your husband said it’s okay just put everything inside the truck without packing
3 firstly you gave me one address for delivery, but when i picked the job, you guys want to do delivery on two different places, which was quite far from each other
4 as your delivery was going through ferry( got late by 4 hours, which is very understandable not my falt, you guys was unhappy with that
5 you required one person to help loading and unloading ( but at delivery point no one wants to help me to unload, I managed very hardly)
6 i come to check your stuff 2 days before as you requested, that time it was not that much, but on the delivery day it was double
Sorry we wouldn’t be taking your review any serious
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Hi there
As I mentioned you on delivery about the marks, that was already at the time of pick up
When i picked it was in same smell
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Thanks so much 😊