Open Road Motorcycle Support
- New Zealand
- Rated 9.9 (Exceptional)
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Open Road Support Crew are the M/C transport & backup services division of Open Road motorcycle Tours - At Open Road we run M/C tours all over New Zealand and are well versed in transporting bikes using our knowledge and experience you can expect a great service at a great price. We love bikes, We know bikes - We move bikesFrequently Asked Questions
How long will it take?
We understand that you don’t want to be separated from your bike for longer than need be and will endeavour to complete the job not only professionally but also promptly. Normally we complete North Island to North Island bookings within 7-14 days from the day we receive the instructions & payment. Very occasionally it might take a little longer – workload, traffic, holdups, unscheduled delays you get the picture, however, we will keep you in the loop. Provided there are no delays due to circumstances beyond our control North to South Island or return can take 14-21 days, subject to Interisland Ferries of course. We will contact you a day or two prior to the scheduled pick-up or delivery to arrange a specific time.
Quote For TradeMe?
Before you make a TradeMe purchase you might want to get a quote - best to message us directly here as things might change with how quickly you need the job completed. Some sellers are fine to wait, others are not!
We are Motorcycle movers, not a general transport co and need to limit the amount of ‘Extras’ that come with the bike, we keep our prices low by co-loading and don’t what to fill the van with too many extras limiting the space for bikes, so one box about the size of a large top box is fine, more bits can be sorted by arrangement. Thanks for understanding.
If in doubt message us here for more guidance.
Can I put spare parts with my bike?
Yes, one box approximately the size of a top box can travel free of charge with your motorcycle. Absolutely no, none, zip, fluids can be transported separately. Additional parts fairings, tyres etc. can be discussed and will be priced separately.
Does someone have to be home for the pickup or delivery?
We really do prefer that someone is around to monitor or assist with the collection and or drop-off, if this is a problem we need to talk! We will need some extra forms filled in, this is really a liability thing for insurance, theft and damage, it's just so much easier if someone is around at each end.
Insurance – what’s covered & what's not?
New Zealand is a funny old place & has some strange rules sometimes, NO ONE CAN INSURE SOMETHING THAT THEY DON’T OWN THEMSELVES. We do have limited carrier's liability cover up to the maximum we can get which is $2,000. This is more than some other transporters which will only cover up to $1,500 in the case of a claim occurring. Our advice is if it's yours, insure it for its true value, best of all tell your insurance company it's going to be in transit, shouldn’t cost you more but crosses off the no surprise aspect with the insurance co.
Worried – that’s fair and perfectly understandable.
The Open Road Bike support crew is the backup side to our motorcycle tour company. Motorcycles are our thing, we love riding but understand sometimes you just need it moved, we care, we appreciate your trust, and don’t transport anything else – Just bikes & bits.
Services
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Verified
- Identity
- Proof of address
- Phone number
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Supermover
Highly rated and committed to providing the greatest service
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Completed 51 jobs
- Driven over 12,047km
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Insurance
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Goods in Transit
$2,000
(verified by Wise Move)
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Goods in Transit
$2,000
Reviews
9.9
Exceptional
From 42 reviews
Communication
10
Punctuality
10
Care of Goods
10
Professionalism
10
10
Trent
Auckland
Report review
10
Nan
Kaitaia
Report review
10
John
Gisborne
Cannot recommend highly enough - Lance was absolutely amazing - great comms and my new bike arrived on schedule and in perfect condition.
Reviewed
2 months ago
Report review
10
Mark
Ruatangata West
Report review
10
Sisima
Auckland
Excellent communication. Very friendly and helpful.
Reviewed
2 months ago
Report review
10
Ritchie
Auckland
Thankyou very much Lance . Quick no fuss no drama . 😝
Reply from Open Road Motorcycle Support
Cheers Ritchie, thanks for placing your trust in us, she's now ready for some serious riding.Happy days ahead
Lance @open road
Reviewed
3 months ago
Report review
10
Sales
Auckland
Report review
10
Chris
Whangārei
Positive feedback received, but no comments left.
Reply from Open Road Motorcycle Support
Thanks for the review, looks like a nice bike, enjoy
Reviewed
3 months ago
Report review
10
Andrew
Manukau
Positive feedback received, but no comments left.
Reply from Open Road Motorcycle Support
Thanks for the nice review, we do work hard to keep our customers happy.
Reviewed
4 months ago
Report review
10
Jemv8
Auckland
Positive feedback received, but no comments left.
Reviewed
4 months ago
Report review
10
Michael
Lower Hutt
Absolutely perfect in every way, let us know updates and was flexible to help accommodate last minute changes!
Reviewed
5 months ago
Report review
10
Matt
Kaitaia
Lance, was very easy to deal with, great communication, and helpful.
Reply from Open Road Motorcycle Support
Cheers Matt, have fun with your latest project.
Reviewed
5 months ago
Report review
10
Nick
Manukau
Report review
10
Phil
Helensville
Excellent service, bike delivered with care to the arse end of nowhere. Very friendly
Reviewed
5 months ago
Report review
10
Veronika
Auckland
Lance was really easy going and took great care of our goods. Will definitely use his services again :)
Reply from Open Road Motorcycle Support
Thanks guys, you were great customers and a pleasure to deal with. Good luck with your campaign
Reviewed
5 months ago
Report review
6.0
Shaun
Paengaroa
Nice guy, communicated well and arrived when he said. Unfortunately the bike was tied down far too tight and the front forks were compressed so much that the seals have split, with a full replacement needed. Pretty disappointing outcome unfortunately
Reply from Open Road Motorcycle Support
Just read your review, thatis disappointing, apologies if we are at fualt, we didn't tie things down any differently than the many other moves we have successfully completed. You don't think it was the age of the seals beeding a possible weak point. She was a pretty old bike- 30 years old?
Reviewed
5 months ago
Report review
10
Rosieo
Otaki
Report review
10
Gary
Auckland
Great service thanks
Reply from Open Road Motorcycle Support
Thanks Gary have fun with your new toy
Reviewed
6 months ago
Report review
10
Catherine
Mount Maunganui
Lance was so lovely to work with
Reply from Open Road Motorcycle Support
Thanks Catherine, it's always a pleasure when the customer is so easy to work with. Cheers.
Reviewed
6 months ago
Report review
9.5
Bridget
Mangawhai
Report review
10
Paulze
Ōkaihau
Excellent all around service, highly recommend to anyone. My bike was taken very good care of.
Reviewed
6 months ago
Report review
10
James
Hamilton
all i can say is just awesome went over and beyond and out of there way to pick up and deliver my motorcycle on time just awesome if i transport again will for sure use again. Thankyou very much
Reviewed
6 months ago
Report review
10
Brian
Puhoi
Great communication especially due to the adverse weather which held Lance up. Would use again for sure.👌
Reply from Open Road Motorcycle Support
Cheers for the review Brian, yes wasn't a straight forward delivery but that's why using a professional makes sense. Nice bike by the way
Reviewed
6 months ago
Report review
10
Max17l
Auckland
Positive feedback received, but no comments left.
Reply from Open Road Motorcycle Support
Thanks Max, enjoy riding that beast it sure is a big bike.
Reviewed
6 months ago
Report review
10
Dean
Auckland
Lance collected my motorcycle and delivered promptly with terrific comuacation. Great service.
Reply from Open Road Motorcycle Support
Thanks for your review, Dean. Good luck with your test. 🏍
Reviewed
6 months ago
Report review
10
Samuel
Whangarei
Positive feedback received, but no comments left.
Reply from Open Road Motorcycle Support
Thanks for the great review Samuel cheers - nice bike by the way
Reviewed
7 months ago
Report review
10
Ant
Auckland
I'm happy to recommend Lance and the team. Quick turn around and great to deal with.
Reply from Open Road Motorcycle Support
Thanks Ant, appreciate your business and positive feedback cheers
Reviewed
7 months ago
Report review
10
Michael
Whenuakite
Positive feedback received, but no comments left.
Reply from Open Road Motorcycle Support
Thanks Michael, it was a pleasure doing business with a professional. Cheers!
Reviewed
7 months ago
Report review
10
Jp
Manukau
Report review
10
Lance
Mangōnui
Great service and flexibility - would use again. Thanks Lance M.
Reviewed
1 year ago
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