Pack & Go Freight Ltd
- New Zealand
- Rated 9.6 (Outstanding)
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Pack & Go Freight Limited is a Christchurch-based moving company. We specialize in full-house furniture moving, office relocations - either big or small, and intercity deliveries covering the entire South Island. Our team is highly trained to handle your valuable goods safely. Traceable references are available; please feel free to get in touch.FREQUENTLY ASKED QUESTIONS
1. DO YOU PROVIDE INSURANCE?
NO!
Customers must cover or provide their own insurance. We recommend customers to package their items in boxes for safety reasons. We will do our best ensuring we deliver the items in good condition, the way we found them.
2. DO YOU PROVIDE PACKAGING?
We can provide packaging if requested at an extra cost. Customers must provide packaging boxes and cello tapes. We provide blankets to cover big furniture and any fragile items.
LOCAL PICKUP/DELIVERY OF GOODS
Once a job has been booked, we get in touch with customer and arrange pickup time and we normally deliver straight after loading for locals. We advise customers to advise beforehand of any stairs or parking issues at the property.
INTERCITY PICKUP/DELIVERY OF GOODS
Once the job has been confirmed and booked, by then we would have already discussed pickup dates. Delivery time may vary for long distance locations, though updates of whereabouts during the trip will be updated to the customer. Sometimes if arrive late at a location, we can give the option of delivering early in the morning of the next day if the customer is comfortable.
PAYMENTS
Payments are required to be paid in full a day before our team arrives at the location. Cash to be handed over before starting the job at site. For jobs above $800, we require a half deposit as soon as the quote has been confirmed and accepted and the rest of the payment will be made a day before the team arrives on site.
CANCELLATION
If a customer wishes to cancel a local job, they can do so 3 days prior to the moving date, this allows us to rearrange other jobs. If a customer wishes to cancel an Intercity Job, we require 7 days’ notice.
Services
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Verified
- Identity
- Proof of address
- Phone number
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Completed 219 jobs
- Driven over 28,711 km
- Has 43 active quotes now
9.6
Outstanding
From 164 reviews
Communication
9.5
Punctuality
9.5
Care of Goods
9.5
Professionalism
9.5
10
Paul
Christchurch
A pleasure doing business,you guys work real hard to keep us informed all the way .
Reviewed
1 week ago
10
Kenzie
Christchurch
6.5
Kirsty
Christchurch
Turned up an hour early without communication to let us know. Left 2 workers who were not very strong and damaged furniture. Neither could drive the truck so I had to for them. At the other end we had to move the furniture in to the house with them as they weren't able to do it on their own in the time frame.
Response from Pack & Go Freight Ltd
Hi KirstyWe do understand the frustrations that comes with moving house especially during the festive busiest season of the year and thank you for airing your views ,our aim is to become 1% better everyday and we apologize for the inconvenience caused,hopefuly will be more careful to the future clients to avoid these disgruntlement. We wish you a good new year in your new house, thanks
Regards
Antoneta
Reviewed
1 month ago
9.5
Anna
Rangiora
At first I wasn’t convinced the job was happening due to communication but once I got in touch with them it was all go! Arrived on time with sufficient vehicle and moving equipment. I appreciated their care. Done quickly and helped me so much!
Reviewed
1 month ago
9.5
Zoe
Dunedin
Good experience. No major issues (just a time change for pick-up which I was informed about 1 day prior) and drivers kept me updated about their location. Care was taken with my furniture.
Reviewed
1 month ago
9.5
Salanita
Oamaru
Fast response, easy to communicate with and met all my needs. Highly recommended and easy to work with.
Reviewed
1 month ago
10
Emily
Christchurch
Immediately answered my calls and was able to do the delivery same day, great communication and got it done quickly. Amazing service
Reviewed
1 month ago
8.0
Dave
Dunedin
10
French
Christchurch
10
Hiroshi
Queenstown
Would ask same guys to do the next time.
Real fast and efficient also with friendly manor. Thanks so much.
Real fast and efficient also with friendly manor. Thanks so much.
Reviewed
2 months ago
9.5
Anna
Christchurch
Positive feedback received, but no comments left.
Reviewed
2 months ago
10
Jasean
Christchurch
10
Anu
Christchurch
Very good service, the guys came on time. They were really careful with our stuff and was very helpful and friendly 😊 definitely recommend them for moving house stuff!!!
Reviewed
2 months ago
7.5
Chris
Oxford
The staff were very pleasant and easy to deal with.
Reviewed
2 months ago
10
Kate
Lower Hutt
10
Cath
Great communications and care taken of fragile items.
Reviewed
2 months ago
10
Gareth
Christchurch
Amazing value for money, the team did a phenomenal job in getting my things to me in such a quick time, especially given the challenges with the weather. Highly recommend to anyone!
Reviewed
2 months ago
10
Joe
Christchurch
10 out of 10. Outstanding. Excellent, reliable, and friendly service. Great communication throughout the entire process. For any future moves, Pack & Go Freight Ltd will be my first port of call, and I highly recommend this company to all.
Reviewed
2 months ago
10
Jay
Wānaka
10
Kat
Christchurch
10
Jaibhu
Christchurch
10
Lyndal
Christchurch
8.0
Riccar
Christchurch
10
Shaun
Christchurch
9.5
Sarah
Geraldine
Hi, the move went really well and was a great team of guys who were really easy to work with. Everything went according to plan and would use again. Thanks!
Reviewed
3 months ago
10
Chrissy
Lyttelton
10
Emilia
Kaiteriteri
⭐️⭐️⭐️⭐️⭐️
The team arrived after 7 pm all the way from Kaiteriteri, and still showed up with a big smile! Fantastic service here in Christchurch.
Truly recommend this company for their reliability and great attitude.
The team arrived after 7 pm all the way from Kaiteriteri, and still showed up with a big smile! Fantastic service here in Christchurch.
Truly recommend this company for their reliability and great attitude.
Reviewed
3 months ago
10
Sue
Kaiapoi
Great, honest guys. Caring and cosiderate. Will use them for my move in a few weeks.
Recommend to everyone.
Recommend to everyone.
Reviewed
4 months ago
9.5
Neil
Christchurch
The guys that did the move were awesome. On time and fast.
Also amazing tetris skills to get everything in the truck.
Couldn't be happier.
Also amazing tetris skills to get everything in the truck.
Couldn't be happier.
Reviewed
4 months ago
10
Jondbo
Christchurch
The team was great with the move, very helpful and professional
Reviewed
4 months ago
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