Pack & Go Freight Ltd

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Pack & Go Freight Limited is a Christchurch-based moving company. We specialize in full-house furniture moving, office relocations - either big or small, and intercity deliveries covering the entire South Island. Our team is highly trained to handle your valuable goods safely. Traceable references are available; please feel free to get in touch.

FREQUENTLY ASKED QUESTIONS

1. DO YOU PROVIDE INSURANCE?
NO!
Customers must cover or provide their own insurance. We recommend customers to package their items in boxes for safety reasons. We will do our best ensuring we deliver the items in good condition, the way we found them.

2. DO YOU PROVIDE PACKAGING?
We can provide packaging if requested at an extra cost. Customers must provide packaging boxes and cello tapes. We provide blankets to cover big furniture and any fragile items.

LOCAL PICKUP/DELIVERY OF GOODS
Once a job has been booked, we get in touch with customer and arrange pickup time and we normally deliver straight after loading for locals. We advise customers to advise beforehand of any stairs or parking issues at the property.

INTERCITY PICKUP/DELIVERY OF GOODS
Once the job has been confirmed and booked, by then we would have already discussed pickup dates. Delivery time may vary for long distance locations, though updates of whereabouts during the trip will be updated to the customer. Sometimes if arrive late at a location, we can give the option of delivering early in the morning of the next day if the customer is comfortable.

DAMAGES
Upon evey move damages are bound to happen especially if movers are not communicated to prior to unloading items to the house. We advise customers to wrap any furniture with sharp corners to avoid damaging walls & as a team we will also ensure we are careful. If customer wants help with oversized items in the house that can not fit normally, then damages are expected, we advise customers before proceeding, any damages that occurs during the time are customer's responsibility.

PAYMENTS
Payments are required to be paid in full a day before our team arrives at the location. Cash to be handed over before starting the job at site. For jobs above $800, we require a half deposit as soon as the quote has been confirmed and accepted and the rest of the payment will be made a day before the team arrives on site.

CANCELLATION
If a customer wishes to cancel a local job, they can do so 3 days prior to the moving date, this allows us to rearrange other jobs. If a customer wishes to cancel an Intercity Job, we require 7 days’ notice.
9.6
Outstanding
From 210 reviews
Communication
9.5
Punctuality
9.5
Care of Goods
9.5
Professionalism
9.5
10
Matt
Richmond
Single bed sized massage table
No worries, the boys even took it up the stairs for me
Reviewed 6 days ago
10
Ana
Nelson
Thanks God bless.yoys
Ill get you again wen I need yous me my wife family
Reviewed 6 days ago
10
Brent
Christchurch
King single bed
Awesome first time experience
Reviewed 1 week ago
10
Sarah
Christchurch
China Cabinet
Very good service, above expectations. Would happily use again.
Reviewed 2 weeks ago
10
Marion
Christchurch
1 bedroom apartment move 1 bedroom apartment move 1 bedroom apartment move 1 bedroom apartment move 1 bedroom apartment move 1 bedroom apartment move
Great service, very efficient
Reviewed 3 weeks ago
10
Witcha
Blenheim
Dishwasher machine Dishwasher machine
Positive feedback received, but no comments left.
Reviewed 3 weeks ago
10
Pierre
Nelson
Positive feedback received, but no comments left.
Reviewed 3 weeks ago
10
Sam
Christchurch
Flatshare move Flatshare move Flatshare move Flatshare move Flatshare move Flatshare move
Amazing experience - everything moved and taken inside up a tight flight of stairs in less than an hour door to door.
Reviewed 4 weeks ago
10
Chris
Greymouth
Great service by Kevin and his partner.
Reviewed 4 weeks ago
10
Kayla
Christchurch
When asking for availability, they fit me in within the hour after calling the boss. "We are not worried about the money, we just want to get the job done" is what they said to me, as they had no hidden costa or extra fees.
They had a massive truck and were very careful with my things.
I can not recommend these guys enough. I gave them ten dollars extra for going the extra mile.
Also want to recommend Wise Move for hooking me up thank you!!
Reviewed 4 weeks ago
10
Chris
Christchurch
Thank you so much! Kevin and Emmanuel were fantastic and navigated the stairs up to our apartment with grace. Thanks again :)
Reviewed 1 month ago
10
Dan
Christchurch
Guys were really friendly and very helpful.
Reviewed 1 month ago
10
Mauree
Christchurch
4 x display units (4)
We are delighted with the service! We had Emmanuel and Kevin looking after our move and they were fantastic. Great comms, fast, careful, and really lovely guys! Thanks so much
Reviewed 1 month ago
5.0
Loz
Christchurch
Turned up on time, unfortunately they were a bit relaxed in the handling of items, and made a decent ding in the wall and didn't communicate it with us.
Reviewed 1 month ago
10
Jillian
Leeston
Three seater couch 2.06m long
Great communications with both pick up and delivery contacts, fast service and a great price. Highly recommend to safely and smoothly handle your move, large or small.
Reviewed 1 month ago
10
Raquel
Premium Home Care FULLY ADJUSTABLE BED Premium Home Care FULLY ADJUSTABLE BED Premium Home Care FULLY ADJUSTABLE BED
Excellent service! Highly recommend!
Reviewed 1 month ago
10
Bonnie
Christchurch
Positive feedback received, but no comments left.
Reviewed 1 month ago
10
Javier
Christchurch
Storage move
Organised a move within 24-hours with constant communication. Would trade again, great team to work with.
Reviewed 1 month ago
9.5
J
Richmond
3 bedroom house move 3 bedroom house move 3 bedroom house move 3 bedroom house move 3 bedroom house move 3 bedroom house move
Very efficient.Not often a carrier will be before you on a house shift from Nelson to Rangiora. Cost was the lower end of the offers submitted. It was a pleasure to be able to shift and locate in a new place all in the same day.
All the best wishes for the carrier.
Reviewed 1 month ago
10
Steph
Christchurch
Three seater Couch, Ottoman
Really efficient move, the guys were super strong moving my three seater couch. They were friendly and professional and made everything really easy. Thanks!
Reviewed 1 month ago
10
Mathias
Christchurch
Excellent service! Very good communication and great people to deal with. They moved a fragile construction item from Christchurch to Nelson, and everything went perfectly well. Carefully, highly recommended! Thanks guys
Reviewed 2 months ago
10
David
Christchurch
Automotive toolbox
Positive feedback received, but no comments left.
Reviewed 2 months ago
10
Susan
Doyleston
Dresser, Wardrobe Dresser, Wardrobe
Exceptional service. Very friendly and careful with my items, very happy to recommend.
Reviewed 2 months ago
10
Rosie
Motueka
Sofa and two arm chairs
Wonderful service, so easy and punctual. Lovely people, thank you!
Reviewed 2 months ago
10
1971gt
Christchurch
Great job! Many thanks.
Reviewed 2 months ago
10
Jae
Christchurch
Yamaha piano
Very good to deal with. Helpful and flexible to accommodate my needs for timing of delivery. Highly recommend.
Reviewed 2 months ago
9.5
Ange
Rolleston
Friendly, professional and efficient!
Reviewed 2 months ago
10
Taanil
Christchurch
Exercise bike
Great company who went over and above to collect and deliver our property with care seamlessly...Thanks Team, appreciate you guys !
Reviewed 2 months ago
10
Lucius
Christchurch
class act all around, very helpful thank you
Reviewed 2 months ago
10
Arlo
Dunedin
Pack & Go were great, they were super friendly and easy to communicate with. I would definitely use their service again, thank you for helping me with my move from Dunedin to Wellington!
Reviewed 2 months ago
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