Pack & Go Freight Ltd
- New Zealand
- Rated 9.6 (Outstanding)
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Pack & Go Freight Limited is a Christchurch-based moving company. We specialize in full-house furniture moving, office relocations - either big or small, and intercity deliveries covering the entire South Island. Our team is highly trained to handle your valuable goods safely. Traceable references are available; please feel free to get in touch.FREQUENTLY ASKED QUESTIONS
1. DO YOU PROVIDE INSURANCE?
NO!
Customers must cover or provide their own insurance. We recommend customers to package their items in boxes for safety reasons. We will do our best ensuring we deliver the items in good condition, the way we found them.
2. DO YOU PROVIDE PACKAGING?
We can provide packaging if requested at an extra cost. Customers must provide packaging boxes and cello tapes. We provide blankets to cover big furniture and any fragile items.
LOCAL PICKUP/DELIVERY OF GOODS
Once a job has been booked, we get in touch with customer and arrange pickup time and we normally deliver straight after loading for locals. We advise customers to advise beforehand of any stairs or parking issues at the property.
INTERCITY PICKUP/DELIVERY OF GOODS
Once the job has been confirmed and booked, by then we would have already discussed pickup dates. Delivery time may vary for long distance locations, though updates of whereabouts during the trip will be updated to the customer. Sometimes if arrive late at a location, we can give the option of delivering early in the morning of the next day if the customer is comfortable.
PAYMENTS
Payments are required to be paid in full a day before our team arrives at the location. Cash to be handed over before starting the job at site. For jobs above $800, we require a half deposit as soon as the quote has been confirmed and accepted and the rest of the payment will be made a day before the team arrives on site.
CANCELLATION
If a customer wishes to cancel a local job, they can do so 3 days prior to the moving date, this allows us to rearrange other jobs. If a customer wishes to cancel an Intercity Job, we require 7 days’ notice.
Services
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Verified
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- Proof of address
- Phone number
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Completed 265 jobs
- Driven over 37,692 km
- Has 97 active quotes now
9.6
Outstanding
From 195 reviews
Communication
9.5
Punctuality
9.5
Care of Goods
9.5
Professionalism
9.5
10
Raquel
10
Bonnie
Christchurch
10
Javier
Christchurch
Organised a move within 24-hours with constant communication. Would trade again, great team to work with.
Reviewed
4 days ago
9.5
J
Richmond
Very efficient.Not often a carrier will be before you on a house shift from Nelson to Rangiora. Cost was the lower end of the offers submitted. It was a pleasure to be able to shift and locate in a new place all in the same day.
All the best wishes for the carrier.
All the best wishes for the carrier.
Reviewed
1 week ago
10
Steph
Christchurch
Really efficient move, the guys were super strong moving my three seater couch. They were friendly and professional and made everything really easy. Thanks!
Reviewed
1 week ago
10
Mathias
Christchurch
Excellent service! Very good communication and great people to deal with. They moved a fragile construction item from Christchurch to Nelson, and everything went perfectly well. Carefully, highly recommended! Thanks guys
Reviewed
2 weeks ago
10
David
Christchurch
10
Susan
Doyleston
Exceptional service. Very friendly and careful with my items, very happy to recommend.
Reviewed
3 weeks ago
10
Rosie
Motueka
Wonderful service, so easy and punctual. Lovely people, thank you!
Reviewed
3 weeks ago
10
1971gt
Christchurch
10
Jae
Christchurch
Very good to deal with. Helpful and flexible to accommodate my needs for timing of delivery. Highly recommend.
Reviewed
1 month ago
9.5
Ange
Rolleston
10
Taanil
Christchurch
Great company who went over and above to collect and deliver our property with care seamlessly...Thanks Team, appreciate you guys !
Reviewed
1 month ago
10
Lucius
Christchurch
class act all around, very helpful thank you
Reviewed
1 month ago
10
Arlo
Dunedin
Pack & Go were great, they were super friendly and easy to communicate with. I would definitely use their service again, thank you for helping me with my move from Dunedin to Wellington!
Reviewed
1 month ago
10
Bridget
Christchurch
Competitive pricing, really good on the comms and flexible and able to problem solve some logistics with me, did what they said they would do, did I say good in the comms. Cannot fault.
Reviewed
1 month ago
10
Hayley
Wānaka
Awesome moving company. Great communication, super friendly and capable crew. Made what originally felt like a huge job not only easy but fun. We loaded in Wānaka in the morning and were unpacked in Christchurch the same day, everything in perfect condition. Will use Pack & Go Freight next time we need to move anything!
Reviewed
1 month ago
9.0
Aine
Christchurch
10
Geoff
Invercargill
Fast and easy move, thanks.
Reviewed
1 month ago
10
Coey
Christchurch
Special thanks to team that replied my request and send all my stuff safely to my new place.
Reviewed
1 month ago
10
Michelle
Dunedin
They team shiftng my furniture were Brilliant. Highly recommend!!
Reviewed
1 month ago
10
Lynn
Christchurch
10
Leigh
Christchurch
Moving has never been easier. Such a brilliant team! They treated our things with such care, down to our kids' broken toys. Communication was clear and I was able to receive same day service. Highly recommend to anyone who wants kindness and a stress free move.
Reviewed
2 months ago
10
Ajit
Christchurch
9.5
Minda
Christchurch
10
Tracey
Ashburton
6.5
Anne
Christchurch
I chose this company because it said it had experience with stained glass. When it arrived I saw my window/door unit was not tied back in any way, but resting on a bench cabinet. One window is badly smashed, I assume from bouncing up and down during travel. So upset
Response from Pack & Go Freight Ltd
Hi AnneThank you very much for your feedback. We understand that our team should not have picked up the glass, considering that there was no one present on the demolished house site. It would have been better because our driver already explained to you that the glass on the door already had a crack, which spread quickly due to the bumps. Given that the measurements provided for the door were completely different, having a bench cabinet to support the door was the best possible solution. Our driver insists that they tied the door and also added blankets to ensure safety. We are sorry, and we hope to improve. Thank you.
Reviewed
2 months ago
10
PHIL
Rangiora
9.5
Sara
Swannanoa
10
Penzy
Christchurch
Did a great job! Including some impressive skill and care moving a couch up a narrow staircase with corners.
Reviewed
3 months ago
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