Paradise Movers

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Jag was excellent to deal with.
Thank you.

These guys were great. Super careful with everything. Really friendly and engaged well in conversation too. Would definitely recommend them

The men were very good to pick up the beds from Whitby and deliver at fairly short notice back to Palmerston. They rang when 15 minutes away to say they were nearly here. I would recommend this company.

Honestly is always the best policy

Thank you

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I gave extremely detailed notes about the street progressively narrowing and the difficult driveway, emphasizing they'd need to reverse in or reverse out; there was no area in front of the house to turn around; I recommended using an excellent driver to maneuver.

The driver attempted to reverse and failed miserably. It's no exaggeration to say that he tried for 20 minutes, tearing down smaller branches from trees and coming perilously close gauging the wooden fence. When I yelled 'STOP', that he was about to hit the fence and must reverse to the right so as to move away from the fence, he only moved nearer, coming closer to digging into it. As I was yelling directions, the man who seemed in charge explained that the driver had to drive into the fence to avoid the truck falling down the embankment on the opposite side; except there was at least 2/3 of a meter of room between the truck and the edge. As he drove further into the fence I yelled again for them to stop, go back to their depot and return in a small van but the main man said you only had the one truck.
Eventually they gave up driving the remaining 30 or 50 meters to the house and left the truck there. They and I brought out my things.

Once done, the main man checked the manifest looking a bit confused and kept asking if what they'd packed was really all there was; I read with him what I'd hired them to move:
1 laundry basket, 1 medium rolling suitcase, 8 or 9 plastic totes, 2 roughly 38cm x 30cm boxes, 2 large carrier bags of books, 4 medium sized paintings and 7 vacuum-sealed packages of clothing, several of which arrived torn open.
Driving forward out the driveway was almost as bad as reversing. More trees fell victim until my housemate guided the truck down and out of the driveway. This took easily another 20 minutes. I'm not even sure of these times because time stopped for me during all of this. Finally, after leaving a trail of shredded leaves and broken branches behind them, your men went on their way to my new home.
Meanwhile, I sat in my car and cried and screamed for 10 minutes.

When I got to the house, they'd already arrived and after asking, began unloading. Another mover was with them and they unloaded really quickly. They also brought up a large chair and box left in the carport by friends which were too heavy for me to move; this very was kind of them.
When the main man came for payment I first used an international bank and as that was sending he asked that instead I use an NZ bank, which I did; this was the reason for the double payment.
I tipped the man $50 much to his surprise; he began to refuse but I'm American and when we receive a service, we give a tip. The tip was only because of his patience when I broke down crying in front of him while trying to pay and his unflagging cheerfulness throughout the day.

This day left me exhausted, emotionally wrought, actually physically sick, and very angry. What should have been a simple 25-30 minute job turned into more than 2 hours of frustration, and embarrassment..
It left my former housemates with the impression that I was incompetent, stupid, and malicious, since I hired obvious amateurs completely out of their depth, and allowed the casual mutilation of their garden and trees.

The move is done, thankfully; the damage is not. I'll have to pay for an Arborist to tend to my housemates' trees, and I may not get my bond back.

Positive feedback received, but no comments left.

All picked up when said and delivered when arranged too. Very happy with service thanks.

Jag and the team did an excellent job picking up my furniture from Auckland and safely delivered to Wellington. His price was very fair, his communication was great, sent me an update throughout the process. He went above and beyond to add an extra wrapper to protect my brand new sofa when he discovered the protective cover came with a bit of damage from the supplier. I would highly recommend him.

Jag is a great communicator. The entire process was quick, precise and full of manners. Thank you team!

fantastic experience with these movers. they arrived at the collection address on time and removed the item promptly. good care and handling was taken with the furniture. very friendly and helpful at the delivery location, simple and hassle free - highly recommended!

They were running late due to various issues, but this was only communicated 1.5hrs after delivery was due. Service was friendly though and apologies were again sent after goods were delivered.

Jag and his colleague did an excellent job! Everything went smoothly. Keep up the great work!

Great guys, polite, friendly and managed the move with no issues

Great service! Prompt, professional and efficient, Jag and his colleague were very careful with the heavy but fragile garden statues and a difficult job took them no time!

Lovely gentleman. Very helpful. Prompt and good communication.

Jag and his team moved a Spa for us. They came with a reasonable offer, did the job on time and finished nice a tidy.

Had a good experience with Jag and his team who were careful and patient with this move of plants including some very heavy pots. A nice surprise after my last (somewhat horrible) carrier experience, booked through Wise Move. I would definitely recommend this carrier as they are polite, trustworthy, strong and willing to go the distance + to get the job done with good understanding of what's being asked of them. A huge thank you Jag to you and your wonderful team! 🙏🙏🙏🙂

Perfect pick up and delivery. 100% recommend.

Excellent professional group. Would use again

Very accomodating team!

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Jag and his team moved heavy office furniture and despite the prospect of having to lift it up to the 9th floor, were willing to complete the job. They worked well together and I'm extremely grateful for their work.

They did an outstanding job. Would recommend

I'm very happy with the service and would like to recommend for any type of moving. Good and clear communication and delivered on time with a good care. 9.9 out of10.🚚😀

Really nice guys, great service

Fantastic team. Very careful and considerate.

Jag is a great guy and a pleasure to work with