Petbus Limited

• New Zealand
• Rated 9.7 (Exceptional)

• Verified
  • Identity
  • Proof of address
  • Phone number
• Supermover
  Highly rated and committed to providing the greatest service

  Supermover

  Recognising the best in industry

  Petbus Limited is a supermover, highly rated and committed to providing the greatest service.

  A Supermover is someone who goes above and beyond in their services and is a shining example of how a Mover should be.

• Completed 100 jobs
  • Driven over 79,349km
• Insurance
  • Public Liability $2,000,000
    (verified by Wise Move)
• Has 33 active quotes now

Reviews

9.7

Exceptional

From 69 reviews

Communication

9.5

Punctuality

9.5

Care of Goods

10

Professionalism

9.5

10

Chris

Masterton

Medium staffy-cross

used pet bus a few times now,and always good service

Reply from Petbus Limited

Thank you so much for the feedback Chris, always appreciated :)

Reviewed 5 days ago

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9.5

Chrystal

Kaikoura

Kitten

Positive feedback received, but no comments left.

Reviewed 2 weeks ago

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10

Robert

Feilding

Poodle pup

Positive feedback received, but no comments left.

Reply from Petbus Limited

Hello Robert, thank you so much for your review :)

Reviewed 2 weeks ago

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10

Ixia

Invercargill

Cat

Thank you so much. What a smooth experience, took a lot of my stress away when I didn't want to throw my cat on a plane. Only downfall was no matter what I couldn't see where the bus was on the tracker page/map so I gave up with that.
Appreciated the clear instructions and reminder texts also. Would definitely book again but here's hoping I never have to move a companion animal long distance again anyway! Thanks again for bringing my kitty 🐈 home safely. 🤗

Reply from Petbus Limited

Thank you so very much for the fantastic feedback, we really appreciate it! :)

Reviewed 1 month ago

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10

Martha

Pahiatua

3 month old King Charles Cav X puppy

Great service

Reply from Petbus Limited

Thank you so much for the great feedback! :)

Reviewed 1 month ago

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10

Scott

Rotorua

Maltese puppy

Positive feedback received, but no comments left.

Reply from Petbus Limited

Thank you very much for your feedback. :)

Reviewed 1 month ago

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9.0

Elketh

Papamoa

4.5 year old golden retriever

They couldn't find the papers for my dog, but sent them by posy 2 weeks later.

Reply from Petbus Limited

Sorry the booklet was left on the bus, we did post this immediately once we go off the road (free of charge). Kind Regards, Petbus

Reviewed 1 month ago

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10

Lisa

Levin

19 year old cat

Positive feedback received, but no comments left.

Reply from Petbus Limited

Thank you so much Lisa for the great review :)

Reviewed 2 months ago

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10

Daniel

Invercargill

4-month-old Labrador puppy

Positive feedback received, but no comments left.

Reply from Petbus Limited

Hello Daniel, Thank you for your review. We really appreciate it! :)

Reviewed 2 months ago

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10

SHARON

Matamata

9 month hunteraway x

Positive feedback received, but no comments left.

Reviewed 2 months ago

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10

Briar

Timaru

3 year old medium domestic house cat

Positive feedback received, but no comments left.

Reply from Petbus Limited

Thank you so much for your review, we really do appreciate it

Reviewed 2 months ago

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6.0

Dave

Waipara

3 Month old Borzoi

Feedback received, but no comments left.

Reply from Petbus Limited

Hello Dave,
Please can you let us know where we went wrong with your low scores.
As far as we are aware our punctuality was on time, and puppy was cared for very well and happy. Can you please provide us with more information so we can work to improve on services.
Thank you
Natasha

Reviewed 2 months ago

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10

Sarah

Ashwick Flat

1 sheep dog

Excellent service, highly recommend

Reviewed 3 months ago

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10

Cody

Taumarunui

4 month old border collie

Awesome service thank you so much

Reviewed 3 months ago

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10

Ian

Auckland

Toy poodle puppy

Best choice ever

Reply from Petbus Limited

Thank you Ian for the lovely review :)

Reviewed 4 months ago

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10

Meleane

Auckland

7 months Bichon x Westie x maltese puppy

Awesome service that was easy to communicate with. Will happy use again to transport our animals when necessary.

Reply from Petbus Limited

Thank you so much for the kind words :)

Reviewed 4 months ago

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9.0

Ismich

Taumarunui

Cat in cat carrier

Excellent care of my pet and prompt communication, the lady on the bus was very kind too, the tracker is also a great tool. Minor issue with meeting time changing by an hour and 20 mins earlier with notice the 2 days before, otherwise all good and would use again.

Reply from Petbus Limited

Hello, we are sorry to hear that you don't think our service was a 10/10 service.
Our boking confirmation that was emailed does advise that all times are only estimated as anything can happen when providing a road transport service.
Thank you,
Kind Regards
Petbus Limited

Reviewed 4 months ago

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10

April

Napier

3 month very tiny kitten

Once again they have done a Stirling job. I have used them for birds and kittens - wonderful service

Reply from Petbus Limited

Thank you so much for your feedback! :)

Reviewed 4 months ago

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10

Oacray

Waipawa

13 week old British shorthair

Positive feedback received, but no comments left.

Reviewed 5 months ago

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9.0

Jessic

Auckland

3 year old hunterway

Positive feedback received, but no comments left.

Reply from Petbus Limited

Hello Jessic,
Could you please advise us why you didn't rate us in full for Care of Goods and Professionalism? We would like to improve and cant without explanation please.
As far as I was aware your dog was cared for the entire time and was very happy.

Reviewed 5 months ago

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10

Catherine

Hamilton

3 months old Abyssinian Cat

Positive feedback received, but no comments left.

Reviewed 6 months ago

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10

Carla

Invercargill

4 month old ducks

PetBus transported our pet ducks from Invercargill to Christchurch. Their service and care was excellent!

Reviewed 7 months ago

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10

Yiqi

Christchurch

9 week kitten

Positive feedback received, but no comments left.

Reviewed 7 months ago

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10

Andre

Ruakākā

3 month old Staffie Pup

Excellent service - highly recommended!

Reviewed 7 months ago

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10

Adagio

Waipawa

Kitten 4mths old

Thank u all, that were responsiable for getting my furbaby safely fm Nth ls to Chch.
She arrived in great order & was happily playing with toys & eating within 5mins of getting her hm. Recommended to others.

Reviewed 7 months ago

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10

Amanda

Blenheim

4 month old Birman kitten

It was a challenging trip with ferries being delayed for 2 days, however I cannot fault the service and our gorgeous wee kitten arrived safe and sound.
Thank you

Reviewed 7 months ago

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10

James

Auckland

2.5 year old border collie cross

Positive feedback received, but no comments left.

Reviewed 7 months ago

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10

Kaitlyn

Christchurch

4 year old male domestic cat

Positive feedback received, but no comments left.

Reviewed 7 months ago

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9.5

Crystal

Auckland

5 year old tabby cat

Lovely people

Reviewed 8 months ago

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10

Ash

Thornton

Boxer 12 weeks

Positive feedback received, but no comments left.

Reply from Petbus Limited

Thank you, we hope your enjoying your new fur baby!
Kind Regards, Petbus

Reviewed 8 months ago

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