Petbus Limited

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The best 1st class Pet Transporter in the North & South Island
Individual crated inbuilt crates on board. Our Coachline is fully Air
Conditioned/Heated to a stable temperature 24/7.

Your pet will arrive healthy and happy with the PETBUS

All pets on board are with someone 24/7 during transportation, we do not lock the bus at night and go into our accommodation. We sleep have full sleeping facilities on board.

Pets are covered by Pet Insurance while in transit (optional cover) . The Petbus holds and carries a full Goods and Service license and a class 2 license to operate this company and the business complies with the Code of Recommendations and Minimum Standards for the Welfare of Animals Transported within New Zealand.

Your pet needs to be cared for when travelling distances, with the PETBUS your pet receives personnel one on one care, and all needs attended to, watered regularly feed and fresh bedding when required.

Its a stressful time for any animal when they have to be moved to new homes, with the PETBUS you know that they will be getting the best care possible to make the journey as comfortable and as stress free as possible.

Transportation crates are included in the price for cats, kittens, puppies dogs, rabbits so there is no need to have the hassles of posting back cages in the mail.
Poultry can also be transported in crates available but occur a hire fee as so birds.
Other Birds need to come in a transport sized cage ready for transport.

We consider ourselves the BEST in the business our high standard of care speaks for its self in our feedback section on the website .

We pride ourselves on pets getting to their destinations as quickly as possible, this is our main priority, shorter the time the less stress. This is why we have meeting points only and don't offer a door to door option.

NO PETS ARE ON THE PETBUS LONGER THAN 2 NIGHTS IN THE NORTH ISLAND AND 3 NIGHTS TO DUNEDIN FROM AUCKLAND.

Reviews

9.7
Exceptional
From 69 reviews
Communication
9.5
Punctuality
9.5
Care of Goods
10
Professionalism
9.5
10
Chris
Masterton
used pet bus a few times now,and always good service
Reply from Petbus Limited
Thank you so much for the feedback Chris, always appreciated :)
Reviewed 5 days ago
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9.5
Chrystal
Kaikoura
Positive feedback received, but no comments left.
Reviewed 2 weeks ago
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10
Robert
Feilding
Positive feedback received, but no comments left.
Reply from Petbus Limited
Hello Robert, thank you so much for your review :)
Reviewed 2 weeks ago
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10
Ixia
Invercargill
Thank you so much. What a smooth experience, took a lot of my stress away when I didn't want to throw my cat on a plane. Only downfall was no matter what I couldn't see where the bus was on the tracker page/map so I gave up with that.
Appreciated the clear instructions and reminder texts also. Would definitely book again but here's hoping I never have to move a companion animal long distance again anyway! Thanks again for bringing my kitty 🐈 home safely. 🤗
Reply from Petbus Limited
Thank you so very much for the fantastic feedback, we really appreciate it! :)
Reviewed 1 month ago
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10
Martha
Pahiatua
Great service
Reply from Petbus Limited
Thank you so much for the great feedback! :)
Reviewed 1 month ago
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10
Scott
Rotorua
Positive feedback received, but no comments left.
Reply from Petbus Limited
Thank you very much for your feedback. :)
Reviewed 1 month ago
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9.0
Elketh
Papamoa
They couldn't find the papers for my dog, but sent them by posy 2 weeks later.
Reply from Petbus Limited
Sorry the booklet was left on the bus, we did post this immediately once we go off the road (free of charge). Kind Regards, Petbus
Reviewed 1 month ago
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10
Lisa
Levin
Positive feedback received, but no comments left.
Reply from Petbus Limited
Thank you so much Lisa for the great review :)
Reviewed 2 months ago
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10
Daniel
Invercargill
Positive feedback received, but no comments left.
Reply from Petbus Limited
Hello Daniel, Thank you for your review. We really appreciate it! :)
Reviewed 2 months ago
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10
SHARON
Matamata
Positive feedback received, but no comments left.
Reviewed 2 months ago
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10
Briar
Timaru
Positive feedback received, but no comments left.
Reply from Petbus Limited
Thank you so much for your review, we really do appreciate it
Reviewed 2 months ago
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6.0
Dave
Waipara
Feedback received, but no comments left.
Reply from Petbus Limited
Hello Dave,
Please can you let us know where we went wrong with your low scores.
As far as we are aware our punctuality was on time, and puppy was cared for very well and happy. Can you please provide us with more information so we can work to improve on services.
Thank you
Natasha
Reviewed 2 months ago
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10
Sarah
Ashwick Flat
Excellent service, highly recommend
Reviewed 3 months ago
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10
Cody
Taumarunui
Awesome service thank you so much
Reviewed 3 months ago
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10
Ian
Auckland
Best choice ever
Reply from Petbus Limited
Thank you Ian for the lovely review :)
Reviewed 4 months ago
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10
Meleane
Auckland
Awesome service that was easy to communicate with. Will happy use again to transport our animals when necessary.
Reply from Petbus Limited
Thank you so much for the kind words :)
Reviewed 4 months ago
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9.0
Ismich
Taumarunui
Excellent care of my pet and prompt communication, the lady on the bus was very kind too, the tracker is also a great tool. Minor issue with meeting time changing by an hour and 20 mins earlier with notice the 2 days before, otherwise all good and would use again.
Reply from Petbus Limited
Hello, we are sorry to hear that you don't think our service was a 10/10 service.
Our boking confirmation that was emailed does advise that all times are only estimated as anything can happen when providing a road transport service.
Thank you,
Kind Regards
Petbus Limited
Reviewed 4 months ago
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10
April
Napier
Once again they have done a Stirling job. I have used them for birds and kittens - wonderful service
Reply from Petbus Limited
Thank you so much for your feedback! :)
Reviewed 4 months ago
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10
Oacray
Waipawa
Positive feedback received, but no comments left.
Reviewed 5 months ago
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9.0
Jessic
Auckland
Positive feedback received, but no comments left.
Reply from Petbus Limited
Hello Jessic,
Could you please advise us why you didn't rate us in full for Care of Goods and Professionalism? We would like to improve and cant without explanation please.
As far as I was aware your dog was cared for the entire time and was very happy.
Reviewed 5 months ago
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10
Catherine
Hamilton
Positive feedback received, but no comments left.
Reviewed 6 months ago
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10
Carla
Invercargill
PetBus transported our pet ducks from Invercargill to Christchurch. Their service and care was excellent!
Reviewed 7 months ago
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10
Yiqi
Christchurch
Positive feedback received, but no comments left.
Reviewed 7 months ago
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10
Andre
Ruakākā
Excellent service - highly recommended!
Reviewed 7 months ago
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10
Adagio
Waipawa
Thank u all, that were responsiable for getting my furbaby safely fm Nth ls to Chch.
She arrived in great order & was happily playing with toys & eating within 5mins of getting her hm. Recommended to others.
Reviewed 7 months ago
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10
Amanda
Blenheim
It was a challenging trip with ferries being delayed for 2 days, however I cannot fault the service and our gorgeous wee kitten arrived safe and sound.
Thank you
Reviewed 7 months ago
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10
James
Auckland
Positive feedback received, but no comments left.
Reviewed 7 months ago
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10
Kaitlyn
Christchurch
Positive feedback received, but no comments left.
Reviewed 7 months ago
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9.5
Crystal
Auckland
Lovely people
Reviewed 8 months ago
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10
Ash
Thornton
Positive feedback received, but no comments left.
Reply from Petbus Limited
Thank you, we hope your enjoying your new fur baby!
Kind Regards, Petbus
Reviewed 8 months ago
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