Right Choice Movers
- New Zealand
- Rated 9.3 (Excellent)
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Right Choice Movers is one of the leading moving companies in New Zealand, proudly serving Auckland for over 9 years. We specialize in office and household furniture removals, furniture transportation, and complete relocation services.With nearly a decade of experience, we use quality equipment and a highly professional team to ensure your belongings are handled with care. Our effective planning, proven strategies, and modern techniques make every move quick, smooth, and affordable.
Whether you're moving house, relocating your office, or need reliable furniture removals — trust Right Choice Movers Auckland to get the job done right.
Our Services at Right Choice Movers:
New Zealand Intercity Moving & Freight
Reliable transportation of goods and household items across Auckland and surrounding
Large & Small Moves Across Auckland
Whether it’s a single item or a full house, we handle moves of all sizes within Auckland.
Complete Office & Company Relocation
Seamless relocation solutions for businesses, including packing, transport, and setup.
Commercial Long-Distance Transport
Safe and timely delivery of commercial freight and equipment over long distances.
Old Furniture & Appliance Removal
Hassle-free disposal and clean-up of unwanted household or office items.
Packaging Waste Removal
Post-move cleanup, including removal of boxes, wrapping, and packing material.
Services
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Verified
- Identity
- Proof of address
- Phone number
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Completed 590 jobs
- Driven over 11,490 km
- Has 239 active quotes now
9.3
Excellent
From 351 reviews
Communication
9
Punctuality
9.5
Care of Goods
9.5
Professionalism
9
9.0
Carl
Auckland
The movers did an excellent job moving a number of large items for us. We are pleased to recommend them to others 😊
Reviewed
3 hours ago
10
Andrei
Auckland
10
Hayley
Auckland
3.0
DAYANA
Auckland
- Communication was good until they arrived at my place to pick up the things. The person in charge started treating me badly, even though everything was clearly specified when asking for the service, especially that I am pregnant and I couldn't do much for help.
- Poor professionalism as they left the stuff at my new place so badly distributed in one of the rooms that it was difficult to get into it.
- I was sick (very dizzy and couldn't stand for long), so I needed to trust in their "professionalism" as I stayed on the first floor.
- They took so long trying to move my bed that, after finding part of the bed half way, they had no idea how to deal with it. I lied to have them out saying that someone will come to help. I was so sick and stressed that I couldn't handle a minute more of their mess.
- At the end I hired someone to finish the bed and to help me to sort things out that same day, as I needed to rest due to my condition.
- I let their administration know that very same day. They answered one day after, offering to come to finish their job, which, obviously, was already too late, as I needed to have my place ready to rest due to my pregnancy.
- They also broke one of my appliances, denying it. They were checking every single detail when loading in the truck and they sure would have noticed if it was previously broken.
- One of their employees started texting me without my consent to try to have a personal conversation, which I informed to the administrator and nothing has been done as I am still receiving messages from that person, even though I have asked to stop.
- Lastly, and to complete a very terrible experience, they were using my personal situation, as I am currently alone in this country, to blaming ME for not having someone to help me, and quote the administration answer:
"I think you are just upset with your situations and definitely you needed help from your family on the moving day".
What does this suppose to mean? Does their service depend on the person's situation? do they do a better job if someone is checking on them all the time?
PD: I have all the chat screenshots and pictures of everything described here. So far I haven't received any answer regarding the damaged appliance.
- Poor professionalism as they left the stuff at my new place so badly distributed in one of the rooms that it was difficult to get into it.
- I was sick (very dizzy and couldn't stand for long), so I needed to trust in their "professionalism" as I stayed on the first floor.
- They took so long trying to move my bed that, after finding part of the bed half way, they had no idea how to deal with it. I lied to have them out saying that someone will come to help. I was so sick and stressed that I couldn't handle a minute more of their mess.
- At the end I hired someone to finish the bed and to help me to sort things out that same day, as I needed to rest due to my condition.
- I let their administration know that very same day. They answered one day after, offering to come to finish their job, which, obviously, was already too late, as I needed to have my place ready to rest due to my pregnancy.
- They also broke one of my appliances, denying it. They were checking every single detail when loading in the truck and they sure would have noticed if it was previously broken.
- One of their employees started texting me without my consent to try to have a personal conversation, which I informed to the administrator and nothing has been done as I am still receiving messages from that person, even though I have asked to stop.
- Lastly, and to complete a very terrible experience, they were using my personal situation, as I am currently alone in this country, to blaming ME for not having someone to help me, and quote the administration answer:
"I think you are just upset with your situations and definitely you needed help from your family on the moving day".
What does this suppose to mean? Does their service depend on the person's situation? do they do a better job if someone is checking on them all the time?
PD: I have all the chat screenshots and pictures of everything described here. So far I haven't received any answer regarding the damaged appliance.
Response from Right Choice Movers
Hi Dayana,I would also like to explain our side of the situation.
During the move, there were no issues between you and our movers. Our team placed all your furniture exactly where you instructed, while you were directing them from the chair/bench. The movers completed the job, left your property politely, and at that time you seemed happy with the service. You also mentioned that your friends or family would be coming soon to help with the remaining setup.
After the move, you messaged me saying that you were happy with the movers’ work and only needed a little more furniture shifting. I replied the same day and offered to send the movers back immediately to help place the furniture as needed. However, I did not receive a reply from you. The next day, I followed up again and offered to send the movers, but you then advised that you no longer wanted them to return.
Also, regarding the text messages, the delivery address provided to our movers was incorrect. When our team arrived at the delivery location, they were informed that all the furniture actually needed to be delivered to another address, which was around 30 minutes away.
It is part of our movers’ job to contact customers by text or phone during the move if there are any issues or clarifications needed. The messages sent were only related to confirming the correct delivery address and were purely work-related. There were no personal messages involved.
It is very disappointing that serious assumptions were made about someone’s character when our team was only trying to complete the job correctly and professionally.
We understand that pregnancy can be a stressful and difficult time, and during the move we genuinely believed you may have needed extra support from your family . However, it feels unfair that after the move all of the frustration and stress was directed toward our movers, despite them trying their best to help throughout the process.
We always try our best to help our customers and resolve any concerns fairly.
Reviewed
1 week ago
9.5
Mike
Auckland
Great workers , helped Move my Mums furniture from 2 bedroom apartment across the carpark to 1 bedroom apartment..
Handled furniture with care
Helped get a dryer off the wall & onto a trailer, which was an extra.
Thanks so much, would definitely use again & recommend.
Great communication too
Handled furniture with care
Helped get a dryer off the wall & onto a trailer, which was an extra.
Thanks so much, would definitely use again & recommend.
Great communication too
Reviewed
1 week ago
9.5
Libby
Auckland
10
Fiona
Auckland
10
Arturo
Whangaparāoa
9.5
Nicholas
Auckland
10
Eve
Auckland
10
Brett
Auckland
6.0
Joanna
Auckland
Left behind alot of stuff even though having another truck which they only loaded a few things into, not sure why but disappointing.
Response from Right Choice Movers
Hi Joanna,I provided you with a fixed quote based on the details you submitted through WiseMove, and I also confirmed everything via email.
Our movers followed your provided list and instructions carefully. They also accommodated a few additional items as a goodwill gesture without any extra charge.
However, the quote was based on the original inventory, and a full truckload of additional items goes beyond what was agreed. We always try to be as flexible as possible, but moving significantly more items without any additional cost is not feasible for our business.
I hope you understand.
Reviewed
1 month ago
10
Tait
Orewa
9.5
Angela
Auckland
These movers were beyond awesome. We have a skinny staircase in our new house and when they arrived to unload our belongings into the new house, we were told it would not be possible to get our fridge our bed upstairs into our home.
After a bit of discussion and completely dismantling the fridge... the two movers plus my partner were able to get all items into the house and with no damage at all!
We did have to pay extra for the fridge as it wasn't part of the original job, and the fridge alone cost almost the same as moving our whole house... but in the end it was worth it! *Noel Leeming were supposed to install the fridge but canceled ON THE DAY due to a very strict "house and safety policy" which meant they could not upbox the fridge and transport up the stairs... I'm still waiting for my refund.*
My only complaint with the move was that the guys turned up an hour earlier than we had booked which meant we had to rush packing the last few pieces and weren't as organized and methodical for unpacking at the new destination.
After a bit of discussion and completely dismantling the fridge... the two movers plus my partner were able to get all items into the house and with no damage at all!
We did have to pay extra for the fridge as it wasn't part of the original job, and the fridge alone cost almost the same as moving our whole house... but in the end it was worth it! *Noel Leeming were supposed to install the fridge but canceled ON THE DAY due to a very strict "house and safety policy" which meant they could not upbox the fridge and transport up the stairs... I'm still waiting for my refund.*
My only complaint with the move was that the guys turned up an hour earlier than we had booked which meant we had to rush packing the last few pieces and weren't as organized and methodical for unpacking at the new destination.
Reviewed
1 month ago
9.5
Jwandc
Whangaparāoa
10
Fidel
Auckland
Balli and the team did a fantastic job. I had honestly forgotten to list several items and pieces of furniture, but they were more than happy to help. They made our move easy and stress-free.
Highly recommended and would definitely use them again if needed.
Highly recommended and would definitely use them again if needed.
Reviewed
1 month ago
8.0
Clvide
Auckland
9.5
Fiona
Auckland
Positive feedback received, but no comments left.
Reviewed
1 month ago
10
Bea
Auckland
Highly recommend! I’ve used wisemove for 4 different house moves and these guys are by far the best I have worked with. Punctual, professional and did the job very quickly. They navigated stairs and a tricky driveway too. High highly recommend!!
Reviewed
1 month ago
10
Liz
Auckland
Great move! Booked date we needed, comms were good and turned up to pick up items at set time. Polite and professional. Great price.
Reviewed
2 months ago
9.5
Graham
Auckland
Spa added on and forgot to put 2 pot plants on so was >$1500 in total. Professional and hard working.
Reviewed
2 months ago
10
Mary
Auckland
10
Alex
Auckland
10
Craig
10
Jamaine
Hamilton
10
Jirehf
Auckland
10
Timwhi
Auckland
Brilliant Guys great team were flexible and understanding
AAA+++ can’t recommend more highly
AAA+++ can’t recommend more highly
Reviewed
2 months ago
10
Vikram
Auckland
9.5
Rebekah
Hamilton
8.5
Alex
Auckland
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