Overall great - was always going to be a stressful day. Unfortunately the time changed on the morning of, but I had previously said I was flexible with the time so I'm not complaining at all- but I had found out my downstairs neighbor was moving out on the same day, so we ended up bumping into them on the stairs a lot.
One bit of advice for the guys - regardless of if you think it's going to rain or not, please always put a tarp over trailers. My boxes did get wet, which isn't world ending and there wasn't any damage to my belongings, but they dripped all over the floor at the new place and made a mess which kinda sucked.
Overall though, if that's all I have to say then it shows how well they did. Moving is always super stressful, and I had two flights of stairs at the old address that made it a nightmare.
I'm very thankful for the help, was a big job.
Response from RM Moving Express
Hi Nicole,
Thank you so much for your detailed feedback and the great 9.5 rating. We really appreciate your understanding with the timing on the day. I’m sorry to hear about the wet boxes and the mess it caused we’ll make sure the team always covers trailers with a tarp moving forward, rain or shine.
We’re glad to hear the move went well overall, especially when unloading the items from the 3rd floor via bunches of stairs and the busy building. Thank you again for trusting us with your big job we truly appreciate it.
Kind regards,
Team RM
Reviewed
1 month ago