RM Moving Express

Thank you for your review! Even though the original booking date was incorrect, we were more than happy to adjust it to suit your plans and ensure everything went smoothly. We always aim for the best experience for our customers, so the 8.5 rating was a little surprising — but we still truly appreciate your support and look forward to serving you even better next time!”

Thanks Sarah 🫶

Thanks for your feedback Leonie 🫶

Hi there
Sorry for the lack of communication and the inconvenience caused. We appreciate your feedback and are working to improve our response times. Thanks for your patience.
Best regards

Thanks @Logan 😊

Thanks Jenny 😊 you were awesome to dealt with.

Thank you for your honest feedback. We sincerely apologize for any inconvenience caused by the late delivery and the communication issues you experienced. We completely understand how frustrating it must have been, especially with the uncertainty about the timing.

Regarding the additional charge request, it seems there was a misunderstanding about the delivery conditions, as the information about the stairs wasn’t fully communicated beforehand. However, we respect your decision and are sorry if this caused any stress.

As for pricing, our quotes are based on factors like distance, time, and the resources needed for safe delivery. We aim to keep our rates as fair and transparent as possible. We also understand your concern about pricing for second-hand items — we truly value your input and will use this feedback to improve our service and communication.

We appreciate you choosing RM Moving Express, and we hope to offer you a smoother experience in the future. If there’s anything else you’d like to discuss, please don’t hesitate to reach out.

Ohh it’s awesome 🤩 Richard, happy to helped you during the weekend 🤝

Thanks #Richard

Thanks Waxliu 😊