Due to the cyclone, delivery didn’t happen that day, and I was then told it would be delivered Monday without being given a specific time.
- I agreed to Monday delivery, partly because I was concerned about incurring additional charges if I delayed further.
- I explained that I would be at work during the day and asked if the car could be left on a nearby street.
- When the tow truck arrived, the driver couldn’t find parking on the busy street and asked me to leave a work meeting to assist, which I couldn’t do.
- I was then accused of poor communication, which felt unfair given the situation.
- There was also disagreement about the condition of the car. The driver claimed it was seized, however the seller had advised it was rollable. One brake pad was seized, but the car could still be moved using a winch or with some assistance.
Overall, the experience was marked by a lack of clear communication, unexpected costs, and an aggressive attitude, which made the process unnecessarily stressful.
Reviewed
4 days ago