Not terribly impressed. They were late, which itself was beyond their control, but they did not let me know. They suggested that the piano was not on the list and that Ineeded to pay extra. The piano was definitely on the list. They asked for extra payments because apparently they went over the time limit, even though a time limit was never discussed. Several items were broken. They left several items behind that were described as 'a few bits of wood', but turned out to be a vacuum cleaner, gas cylinder, cabinet doors, various boxes and an assortment of other items. Can't say I was too charmed by the constant burping either, although that didn't necessarily affect their work
Reply from TruckAbout Furniture Movers
Inventory list rechecked and Piano wasn't charge at extra cost. Keep the client kept informed about the delay via txt message. 35m3 truck load was qouted and we fill this truck to the top. Boys worked till 10pm that night and went extra mile to help.
We do our best for all removals. As any removal we do is at Owner's Risk . Unfortunately there was few breakage on the way and other happened due to incorrectly packing and boxes.
We do apologize about this
Team at Truckabout Furniture Movers
11 months ago