Trust Movers & Freight

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Trust Movers offers you fast-moving services that help you to save time. Everything, from small toys to large cabinets, is moved with extra care as we understand the importance of your possessions. Every staff member is highly trained and our company is punctilious.

Our services are affordable for everyone. We provide discounted rates and various seasonal offers.

We pay extra attention to managing time, as it is a critical element for moving services. We strive to go above and beyond to ensure your belongings reach their new destination on time. We understand the importance of delivering on schedule, so we make it a priority.

Trust Movers is committed to consistently providing safe and secure moves for our customers. You can count on our reliable services without worry, and we'll ensure your move is as hassle-free and safe as possible.

Reviews

6.8
Good
From 5 reviews
Communication
7.5
Punctuality
7
Care of Goods
6
Professionalism
6.5
6.0
Diana
Auckland
Feedback received, but no comments left.
Reply from Trust Movers & Freight
Hi Diana,

Thanks for your feedback. Could I please ask the reason for the low rating
Reviewed 2 weeks ago
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10
James
Christchurch
Very happy with your service, thank you
Reviewed 1 month ago
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10
Te
Hamilton
Great work team
Reviewed 2 months ago
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2.0
Calvin
Auckland
This is possibly the worst moving experience I have ever had. I would not ever use Trust Movers again let alone "Trust" them. They exploited a young woman with a poor grasp of the English language forcing her to pay more than 3 times the quoted price, she was then too intimidated to object and paid . They have not wanted to come to any resolution and are nothing short of scam artists. I have operated my own businesses for over 10 years and would not ever think to behave in the manner Trust Movers have - immoral and conniving
Reviewed 9 months ago
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6.0
Isabel
Auckland
Disappointed that the movers were surprised to find out we had a chiller to be moved, despite providing photos. They seemed inexperienced about moving it and it was damaged in the process. Apart from that they were friendly!
Reply from Trust Movers & Freight
Hi Isabel,

Thanks for your rating. We were aware of this scenario as our team wasn't surprised about the chiller. They were surprised about where it had to go. The access at the delivery point wasn't explained properly as the doorway we had to take the commercial fridge through was too low. During the move, if we had to force it to fit, it would have caused damage to your fridge, which unfortunately happened in the end. We were not happy about this either. Having full information regarding the move is very important to us and to our team members.
Reviewed 9 months ago
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