Inexperienced movers, two out of three staff (including the owner) did a terrible job and took no pride in delivering a good service.
Damage to walls, damage to washing machine (repair cost >$238), bent couch leg, damaged motorcycle engine, damaged daybed.
Appalling job, a case for Small Claims.
Reply from We Move
We're sorry to hear that. According to our records, and as you mentioned, only your stairs wall paint got a few scratches due to the lack of space for manoeuvring around the big items and the knob to your washing machine was lost, which we provided a resolution for by offering to paint your wall or cover the scratches. So, we discounted your services to make your experience more enjoyable. Although it wasn't our responsibility - and FYI, it's not something any local mover would take responsibility for - you wrote about other, unknown damages and claims which we weren't made aware of. Please contact us so we can help you find solutions to any issues. We'd be happy to help.
2 months ago