Ace Moving

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Reviews

9.1
Excellent
From 8 reviews
Communication
10
Punctuality
9
Care of Goods
9
Professionalism
9
10
Cassandra macdonald
Amazing work! On time, great work ethic and safe transportation of my delivery! Would definitely hire again in the future if needed.
Reply from Ace Moving
Thanks for your review
Happy to work for you again in future ๐Ÿ˜Š
Reviewed 4 days ago
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5.0
Harry
They arrived an hour later than what they promised but communicated beforehand so no problem with that. The problem is how they handled the goods. Fridge was put on the ground on the sides and on the front which left major dents and scratches. Didn't have proper equipments like many others do. Only thing they put was a layer of glad wrap.. I made mistake putting pick up from ground floor instead of 1st floor and was happy to pay extra before I found the damages.. Not so happy with the service.
Reply from Ace Moving
Hello customers,
I already told this guy about timing.
He asked me to do cheap quote for him , I reduced $80 for him.
Then he mentioned collection from ground flour , but collection was from 1st floor and this guy even donโ€™t know from which door his fridge will come out. We lift that fridge and bring it down from more than 20 narrow steps. After that there was narrow path with loose tiles and loose bricks . We managed to load that fridge and deliver to his address. For more safety i did extra round for him for his washing machine.
Even his intention was not to pay full amount and he stared arguing. I know he will give bad reviews because I didnโ€™t bargain with him.
Reviewed 1 week ago
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10
William
Very easy to work with and quick.
Reviewed 1 week ago
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8.5
Lisa
These guys were really nice and did a good job considering our heavy fridge but unfortunately just didn't quite have the right equipment to stop our new condition fridge getting scratches all down the side from the bottom of the van. Next time if they had some foam or something for the ground and something to secure it so it didn't slide around and then these guys would be great.
Reviewed 1 week ago
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9.5
Kate
Positive feedback received, but no comments left.
Reviewed 1 week ago
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10
Sandy
Great, fast move and was available immediately! Thank you!
Reviewed 2 weeks ago
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10
Maria
Positive feedback received, but no comments left.
Reviewed 2 weeks ago
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10
Liam
Good communication. Reliable and prompt. Took all the effort out of a difficult job. Would highly recommend. Great van with a lift as well...
Reviewed 2 weeks ago
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