XMOVERS
- New Zealand
- Rated 9.8 (Exceptional)
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20, 30, and 50 cubic tail-lift trucks with 2–3 experienced movers
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Supermover
Highly rated and committed to providing the greatest service
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Completed 617 jobs
- Driven over 29,421 km
- Has 164 active quotes now
9.8
Exceptional
From 457 reviews
Communication
9.5
Punctuality
10
Care of Goods
9.5
Professionalism
10
10
Tim
Auckland
Positive feedback received, but no comments left.
Reviewed
10 hours ago
10
Summer
Hamilton
9.5
Anna
Auckland
Jas suggested us to reschedule next day in the last minute because of the weather. We already packed everything we needed to do it on the same day. He went out of his way to get us an alternative movers to suit our time schedule.
A-bit of miscommunication between him and the alternative ones regarding prices. It was sorted later on.
Even he did not move our stuff himself, we really appreciate his help. Exceptional customer services.
Definitely I will use his service again.
A-bit of miscommunication between him and the alternative ones regarding prices. It was sorted later on.
Even he did not move our stuff himself, we really appreciate his help. Exceptional customer services.
Definitely I will use his service again.
Reviewed
4 days ago
10
Dave
Auckland
Once again, Jasakaran was excellent to deal with. Very happy with their service
Reviewed
6 days ago
5.5
Emily
Auckland
They advised they'd be later than the agreed upon time, and then was late to the new time. Small chips/damage was done to my dresser and computer legs. They trekked dirt into the carpet that we had to clean out. However the team was polite and overall did an okay job.
Response from XMOVERS
Hi Emily,Thank you for your review.
We’d like to clarify a few points to ensure an accurate reflection of the service provided. Your booking was scheduled within an 11:00–12:00 arrival window, and our team arrived at 12:15. While slightly outside this window, we proactively communicated the updated timing — there was not a second delay beyond this, as suggested.
We also provided an additional mover at no extra cost to help complete your move more efficiently, which has not been reflected in your review.
Regarding the condition of your items, the marks mentioned were minor surface scratches. No damage was raised with us during or after the move, so we were not given the opportunity to inspect or resolve this directly.
In terms of dirt tracked inside, you driveway was completely covered in loose dirt on the day. In such conditions, it is the responsibility of the customer to ensure pathways are reasonably prepared. While our team takes care, some transfer of dirt can be unavoidable in these circumstances.
We do appreciate your comments about our team being polite and communicative, and we stand by the overall quality of the service provided.
Thanks,
Jas
Reviewed
1 week ago
10
Kim
Auckland
Great communication, good care taken of all items and used their blankets to protect everything - when they moved my washer in to the slightly tricky laundry, they even made sure to protect the laminate floors by using a blanket to drag it in to place (I never would have thought of that!). Super polite and happy to chat as they loaded/unloaded, and were happy to take extra items that I had forgotten off my list for a very small extra fee. Really lovely guys, and would definitely use them again and recommend to others.
Thank you Jas!
Thank you Jas!
Reviewed
1 week ago
8.5
Kelsey
Auckland
A minor delay but made up for it by bringing more people to help speed things along. Communication was great and overall a good experience. Jas and his team worked hard and efficiently to get the job done
Reviewed
1 week ago
10
Hiran
Auckland
10
Laura
Auckland
Awesome movers! Great communication and service. There were lots of stairs at the pick up, despite this they did a great job and were really quick. Thanks so much!
Reviewed
1 week ago
10
Sam
Auckland
Arrived on time. Protected all our stuff. Moved us really quick. Happy days!
Reviewed
2 weeks ago
10
Cameron
Auckland
10
Zoe
Auckland
Jas and his partner were an essential part of our move. They were careful and respectful of our furniture and the property. Communication was excellent, they even arrived early to our arranged timeslot!
Reviewed
2 weeks ago
9.5
Hannah
Auckland
Great team. Really easy to deal with for our house move. Thank you
Reviewed
2 weeks ago
10
Warwick
Auckland
Great team. Positive strong guys! Worked fast. Thoroughly recommend.
Reviewed
2 weeks ago
10
Mark
Auckland
9.0
Incanzio
Auckland
9.5
Richard
Auckland
They arrived on time and did a good job moving our piano, took care not damage anything.
Reviewed
3 weeks ago
8.0
Lance
Ngunguru
Very happy with move. Collected spa, workbench and fridge freezer and travelled on a public holiday. Appreciate it!
Reviewed
3 weeks ago
10
Dorothy
Auckland
Wise move was an exceptional choice. They were timely and efficient. Jas and Joe were polite and courteous . Nothing was a bother to them. A happy pair!
Reviewed
3 weeks ago
10
Brad
Auckland
10
MARK
Auckland
10
Sam
Helensville
10
Gen
Auckland
9.5
Callum
Auckland
10
Rudee
Auckland
There’s no other words to rate these guys but superb service. Despite the horrendous rain, they managed to keep all our furniture and belongings relatively dry.
They also went above and beyond with dissembling and assembling our belonging from pick up to house.
Thanks again guys! Really appreciate the experience and service. Well worth it!
They also went above and beyond with dissembling and assembling our belonging from pick up to house.
Thanks again guys! Really appreciate the experience and service. Well worth it!
Reviewed
1 month ago
8.0
Lou
Auckland
10
Faleol
Auckland
This mover service are awesome. The weather was terrible with high winds and heavy rainfall yet they picked up a very outdoor furniture set made of concrete marble and carried each piece around my large property and installed at the rear of my house within the swimming pool compound. Other companies would've canceled but not this one. Absolute legends. I'm going to use them again as I have a few more jobs.
Reviewed
1 month ago
10
Ben
Auckland
10
Kieran
Tauranga
9.5
Matthew
Hamilton
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