Terrible service from start to finish. The order was delivered 20 days later than the original estimated date, with little to no communication or updates throughout the delay. To make matters worse, the delivery driver showed up on a Sunday night, which was highly inconvenient and unprofessional.
Overall, a very disappointing experience, simply awful.
Response from NZ Load Carrier
Really bad experience.
Please explain here that you wanted delivery at a particular time, even though you hadn't mentioned it before booking.
My truck brought it to you twice in Wellington, but you refused to take it, so we delivered it according to your time, which is why it was late.
As you didn't mention it's a commercial fridge, we charged for a normal fridge.
Really disappointed with how you reviewed us.
We delivered your fridge on the third attempt and under the quoted price.
It's really selfish.