Could not get a firm date for pickup or delivery.
Ute arrived 3 weeks after accepting quote.
Did go above and beyond for the final delivery but found process frustrating.
Response from Brian's Move It
Hi, your frustration is understandable, 3 weeks can be the norm from pickup to delivery, we had 4 days of no ferries due to large swells, even sitting on the wharf after checking in there was a further delay of 3 hours.
Unfortunately the general population is unaware of the frustration caused by the ferry situation here in NZ.
Now winter time there are only 3 sailings per day instead of 5 + so this takes more time and coordination
Thank you for you understanding