Brian's Move took too long to get our daughters care to Dunedin - 6 weeks from initial order and 4 weeks from car being collected.
They cited problems with the ferry- which I noted were correct - March is busy and bad weather caused issues with ferry sailings
On the positive side, once they got it going and Gary from Brian's Move it made contact - he was excellent and communicated very well - so I thank Gary for that he was great.
Gary went well over and above the call of duty.
Response from Brian's Move It
Hi there, yes I agree to long, unfortunately it seems 4 weeks might be the new normal.
At this moment the country is down to 2 ferries servicing the Cook straight , the other 2 have technical issues.
It’s out of control and will only get worse with an aging fleet and at best 5 years to wait for the 2 new ferries.
A lot of tourists holidays have been destroyed
Because of.