DO NOT USE! We have never had such shocking service.
They rang on Friday afternoon and gave us 10mins notice that they were coming. They collected the fridge, then rang and told me we had to pay $300, not the agreed $215.
They said that we were supposed to have cash on pick up (it doesn’t say that on the Wise agreement, nor did they mention it when they rang- 10mins notice would have made this impossible anyway). They said it was because we didn't have cash and they had to take the fridge half way down our driveway to load it. Even though I was clear on the Wise Move notes that this was a possibility if they chose to bring a large truck. They didn't even bring a trolley to take it down the driveway, two of them carried it.
For the next 2 hours they refused to deliver the fridge unless we paid them more. They turned their tracking on and off so we couldn't see where they were. They said we had to show proof of payment before they would deliver it (even though their Wise confirmation said payment on delivery).
It was terrible!! In the end (after honestly harrassing messages from them) my husband left a work dinner and rang them, and after back and forth agreed to pay them an extra $25, otherwise they said they would bring it back to Wellington.
They then cancelled our booking so we couldn't leave a review (Wise Moves has opened this so I can). I contacted Mover Adbell directly with screenshots of all the back and forth, they apologised and offered to refund the $25 (I haven't received it yet). PLEASE DO NOT USE!
2.0
Alex
Customer's feedback
Reviewed 13 June, 2025
Supermover
Recognising the best in industry
is a supermover, highly rated and committed to providing the greatest service.
A Supermover is someone who goes above and beyond in their services and is a shining example of how a Mover should be.
Pathway Transport
9.4
$215
Pathway Transport
Rated
9.4 out of 109.4/10
– outstanding reviews
Loveliest, kindest, and hardest-working movers ever...
325 jobs completed across
New ZealandNZ
Covering over 51,052 km with Wise Move
$215
final price
no hidden costs
Who you'll be booking
Pathway Transport Ltd offers affordable and stress-free moving services across New Zealand, specialising in home, office, and furniture relocations. Read more
Pathway Transport
We are your locally owned and operated moving company, offering the best value in affordable moving services in New Zealand. We understand the emotional and physical stress that comes with relocating, which is why our team is dedicated to making your move as seamless and stress-free as possible. Our moving services include house moves, furniture moves, piano moves, packaging and storage, and office moves. Have a three-bedroom home to move? Need your office furniture moved? No problem, we've got you covered. Fill out our free quote form and we'll be in touch.
Time frame
Collection Date flexible
Delivery Date flexible
Payment option
at delivery
Payment method
cashbank transfercredit card
A recent review was rated as Exceptional from
Aime
Absolutely incredible movers! From start to finish, their communication was the best I’ve ever experienced — prompt, clear, and professional. They arrived right on time, worked efficiently, and handled everything with such care. On top of that, they were the loveliest, kindest, and hardest-working men. The pricing was very fair,...
Brilliant service, incredibly careful with our fragiles...
104 jobs completed across
New ZealandNZ
Covering over 3,653 km with Wise Move
$215
final price
no hidden costs
BOOKED
Photos
Who you'll be booking
Mover Adbell Ltd: Wellington experts in furniture moving, specialising in difficult access, piano, and large items, with stellar reviews showcasing our excellence.
Time frame
Collection Date flexible
Delivery Date flexible
Payment option
at delivery
Payment method
cashbank transfer
A recent review was rated as Exceptional from
Saije
Amazing team of guys who were cheerful and friendly even when faced with a difficult move. They took great care with the items. Highly recommend
Incredibly patient, cooperative, and friendly service...
271 jobs completed across
New ZealandNZ
Covering over 51,057 km with Wise Move
Supermover
Highly rated and committed to outstanding service
Could do this Friday the 23rd.
Let me know if that works for you?
$220
final price
no hidden costs
Who you'll be booking
TrickyAngel's Nick excels in fragile freight and prompt deliveries across short and long distances, ensuring standards are met with honesty and reliability. Read more
TrickyAngel
I'm Nick from TrickyAngel Transport.
I specialise in fragile freight and on-time deliveries. But can do anything that's required.
I have a ute, van and truck available, depending on the job required.
Your freight on your terms. I can do short and long trips. Just let me know what you have to move.
I love honesty, so if I say I can do the job, I guarantee it will get done to your standards.
Time frame
Collection Date flexible
Delivery Date flexible
Payment option
at collectionat delivery
Payment method
bank transfercredit card
A recent review was rated as Exceptional from
Rosamair
Nick was very helpful and also patient with us trying to help him move the chairs one at a time. Cheers
Prompt, clear, and astonishingly affordable service...
590 jobs completed across
New ZealandNZ
Covering over 15,306 km with Wise Move
Supermover
Highly rated and committed to outstanding service
$260
final price
no hidden costs
Who you'll be booking
JEM Deliveries: Small family business offering expert furniture moving with friendly service across NZ using 3 jumbo vans and years of experience. Read more
JEM Deliveries
If it fits in our van we will move it !
We are a small family run business.
We offer a great friendly service. We carefully move your furniture.
We have 3 jumbo Van's and years of experience. Try us you wont be disappointed.
Time frame
Collection Date flexible
Delivery Date flexible
Payment option
at deliveryat collectionbefore collection
Payment method
cashbank transfer
A recent review was rated as Exceptional from
Sonya
My daughter received fantastic service from two helpful young men, great peace of mind for parents who were out of the area. Would definitely recommend and use again.
Reviewed 19 hours ago
Read all (448) reviews
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Furniture
Delivery
Collection
Address
Khandallah, Wellington
Ground floor
Loading
Requires 2 people
Delivery
Address
Greytown
Ground floor
Driving distance
75km
1hour 13mins
Unloading
Requires 2 people
We go above and beyond
We’ve set a new standard by raising the bar for care and service.
Wise Move has the biggest mover teams in New Zealand, so we can combine routes and capacity to offer the best fixed-price options and the lowest delivery costs nationwide.
1% For The Planet
At Wise Move, we believe in our responsibility to do more for our planet.
Across the globe, we’re starting to see the terrible effects of climate change. That’s why we think it’s vital for businesses like ours to play their part in changing the way we work for a greener future.
As part of our membership, we are committed to donating 1% of our yearly sales to a carefully chosen selection of grass-roots environmental charities who are doing critical work in protecting our local nature.
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