Aotearoa Auto Haulage Ltd

AOTEAROA AUTO HAULAGE – TERMS & CONDITIONS

Nationwide vehicle relocation specialists. We provide professional drivers, insured transport, and reliable vehicle transportation services throughout New Zealand. Our goal is simple: to move your vehicle quickly, safely, and with excellent customer service. We are committed to making vehicle transportation easy and stress-free.

INSURANCE

Contract and Commercial Law Act 2017 – Limited Carrier’s Risk

Under the Contract and Commercial Law Act 2017, Aotearoa Auto Haulage operates under Limited Carrier’s Risk. Unless damage is caused by our negligence or fault, we are not responsible for any loss, damage, theft, mechanical failure, or contents left inside the vehicle while it is in transit, parked, stored, or otherwise in our care.

In the unlikely event that Aotearoa Auto Haulage is found liable for damage caused by our negligence, our insurance cover is limited to a maximum of $2,000 (including GST) per vehicle.

Customers are strongly advised to maintain comprehensive motor vehicle insurance and confirm that their policy includes cover for vehicles “in transit between places in New Zealand” when transported by a licensed vehicle transport operator.

VEHICLE CONTENTS

Any personal belongings left inside the vehicle are transported entirely at the owner’s risk. Aotearoa Auto Haulage accepts no responsibility for loss of or damage to any items left in the vehicle.

BOOKING CONFIRMATION

Please allow 48–72 hours for us to contact you after accepting our quote. This allows us time to organise our transport runs and make every effort to accommodate your requested pickup and delivery dates.

While we will always try to meet your preferred dates, bookings may need to be scheduled on the next available transport run depending on route availability, ferry availability, and operational requirements.

FERRY BOOKINGS

Where a ferry crossing is required and has been booked on behalf of the customer, any cancellation by the customer after the booking has been made will result in the customer being liable for the full ferry costs incurred.

Pickup and delivery timeframes are subject to ferry availability, weather conditions, sailing schedules, and circumstances beyond our control.

DELIVERY TIMEFRAMES

While we pride ourselves on delivering most vehicles within 4–5 days of pickup, all delivery timeframes provided are estimates only and are not guaranteed.

Transport schedules may be affected by factors beyond our control, including but not limited to ferry availability, adverse weather conditions, mechanical breakdowns, road closures, traffic disruptions, driver logbook requirements, compliance obligations, and other operational delays.

Customers should allow up to 10–12 days from the pickup date for delivery before a shipment is considered delayed. Aotearoa Auto Haulage will not be liable for delays caused by circumstances beyond its reasonable control, although we will keep customers informed of any significant changes to delivery schedules.

VEHICLE CONDITION

Vehicles presented for transport must be in a safe and roadworthy condition unless otherwise disclosed and agreed upon prior to transport. Aotearoa Auto Haulage is not responsible for any pre-existing mechanical, electrical, suspension, steering, braking, or transmission issues that may become apparent before, during, or after transport.

PAYMENTS

Full payment must be received on or before the scheduled pickup date. No other payment terms are available unless agreed to in writing by Aotearoa Auto Haulage.

We currently accept payment by bank transfer only.

Failure to make payment by the pickup date may result in cancellation, postponement, or refusal of transport services.

ACCEPTANCE OF TERMS

By accepting a quote on Wise Move, the customer acknowledges that they have read, understood, and agree to be bound by these Terms & Conditions.

Old Buck In a Truck

Business Motto - We Give a Damn

Hi, my name is Warren, I'm the Owner Operator of this Business along with my wife Kirsty who runs the office.

I love helping others and other than helping our clients to the best of our ability to make there move easier and less stressful , another motivating factor is to lift others up in the business or personally to achieve there goals and to help those in need where we can .

I personally attend every job and have several Young Bucks on hand to help when required.

We will take care of your belongings and aim to make the experience as stress-free as possible with the aim being no damage to your belongings, as we handle everything with care as if it were our own.

We take pride in our work and have received amazing feedback from customers. We pride ourselves on communication and always arriving on time.

We use moving blankets where required to prevent damage from friction and pack in a way to minimise movements and any potential for damage.

With over 20 years of experience running my own business in sales, I felt the burning desire to move into the transport industry which I have been doing for over a year now with hundreds of successful moves under my belt and including dozens of interisland house moves we go anywhere our clients require

Based in Invercargill, but we service the whole of New Zealand
Holding up to max 46 Cubic Metres with my Big 2013 Isuzu Box Truck combined with my Fiberglass Furniture trailer
The Truck alone is
33.5 cubic metres or the size of a 20ft high cube shipping container
I have been known to achieve the seemingly impossible with the way I pack things.

We can move those fragile and awkward items with care

Whether it's your house lot or a single item or office move or industrial or commercial items we have got you covered

No middleman; we pick up and deliver in person from point A to point B, so we are in control of the whole process and, therefore secure in the handling of your goods.

A 20% deposit is required for invoices over $1000.

I can tow up to 2000 kg braked trailer if you have a trailer or caravan or boat etc., that needs towing.

Customer satisfaction is my priority, combined with good old-fashioned service.

We consider any request .

Regards

Warren skill
Old BUCK in a TRUCK limited